Facility Review
The Go Store It building at 181 Crisanto Ave Fort Mill, SC stayed clean...most of the time. The loading and unloading area that is behind this facility is an absolute joke!! There is barely enough room to maneuver a crew cab truck towing a 12ft trailer here (7 ft wide x 35 ft. in total length). There is a giant trash bin 'building' placed in the 'cul-de-sac' style turning area that hinders getting anything turned around to get back out of this area. A trash bin that, BTW, the renters at this facility are NOT allowed to use!! This being the only area to load and unload, imagine the pain in the fanny it would be if a bigger rig needed to negotiate in and out of there, with multiple cars lined up along the fencing, all doing the same thing on a Saturday afternoon. Finally, only one bathroom is accessible to the tenants, and it is on the third floor. Nowhere in the building is it clearly marked as to its location, so good luck!!
Company Review
I will give you one star simply for keeping my personal items safe for a little over a year!! We moved from a competitor company because they hiked up the rates $60 in less than a year's time. I informed the manager that worked at the Fort Mill facility of this fact when I became a tenant, but now there is no manager to speak directly to, just a kiosk in the lobby where you go and input your information. Well sure enough...guess what!! Within three months they increased the rate by $40. So, with this manager's encouragement, I moved all our stuff from the original 10x10x10 unit on the first floor to a 10x9x10 unit on the second floor, just to keep the rate similar. I even paid for a unit right next to it because we had just bought a new house and needed a place to store the extra items while we relocated. Managed to eliminate the extra unit before they could increase the payment on that one, thank God!! Now, within a year's time they have increased the rate again!! This time the rate increased by $100 per month for what they are calling 'property improvements'. Nah, I'll pass!! Taking complete advantage of people that you know darn good and well do not or may not have the space at their house to keep some of their stuff is utterly incomprehensible. Charging your tenants for "property improvements" is reprehensible!! I'm so glad that the house we purchased has places to store our stuff and we had the option to leave. There are tenants currently in this facility paying these atrocious prices that do not have the same luxury!! read more