I see others have had mice droppings on their things stored in the unit here, even a year ago. I have 2 storage units here and was recently over there and found mice droppings in both of my units and I was shocked!! I am also irritated that nobody told us they had a mice problem here before we rented here! I would never have rented here if I had known. They should take care of the problem before renting to anybody else . My units are not side by side, and they both have mice droppings! I have talked to the district manager over that area and location and he said he wasn't even aware of the mice problem. I also have 4 to 5 sofas in one unit, some passed down from my grandmother and are very sentimental and very special. I had all my mother's household belongings stored here for "safe" keeping, and all the things mean a lot to me as my mom lived with me and she just passed away. I am very upset that both my units have mice droppings and where there are droppings there will also be mice urine. I feel like everything is ruined! I do have insurance and have filed a claim. But when I see reviews of other people saying a year ago their units here had mice droppings, I feel like this problem has been going on for over a year and a very long time. I wish I had been told! I would not have placed my very sentimental and valuable items in this building if I knew they had a mice issue. But from other reviews, they knew they had a mice problem over a year ago and they still do have a mice problem. I don't know how they will eradicate it when the mice can run around from unit to unit and the units can't be treated because they are locked. It is so important to treat with chemicals the outside of the building every single month, and I am not convinced they are doing that. The pest company they use from what I can read on their website only uses bait and traps. That will never rid the facility of mice! We have other things stored in a different company not related to Extra Storage on WT Harris for about 10 years, and I have never seen any rodent droppings at that facility and I spoke to the person in the office at the different company location, and they have a pest company spray chemicals outside every month, to prevent rodents from getting into the building. Extra Space seems to use a more "green" company that says on the website they use bait and traps because it is better for the environment! But it doesn't prevent or kill the mice! They should tell people so they can make an informed decision. They keep going up on rent, even though they are aware they have a mice problem in the building. read more