The customer service here is great. I was recently late on my rental payment due to surgery…read more JAMES (not even knowing about my surgery) was very understanding and was more than willing to work with me on getting caught up. I really appreciate the fact that he didn't "bully" me into paying immediately or make me feel bad about being late. Instead he said that (not verbatim) things happen in life and that it wouldn't help things if he were mean about it. Sharon is also kind, patient and understanding as well. I hope customers are as kind to them as they have been to me! I'm sure it can be a stressful job at times

Horrible and deceptive. You will sign up for the "Web rate," which is really an introductory rate,…read morehowever that is listed nowhere. In three months they will send you a notice stating the market rate has increased and they're raising your rent. However what they're really doing is raising it to exactly what it was when you signed the lease. So saying the market rate went up is a lie. They'll then lie to you and talk in circles when you call them about it. Claiming they explain in store that it is an introductory rate and "maybe it's not clear online." It's not clear because it's not marketed as an introductory rate. Save yourself the time and headache.

I had looked at other storage units in the Harrisburg area and found Harrisburg self-storage to be…read morea great price and in a convenient location. When I went to the office to sign an agreement the office folks were very friends and turns out the unit I wanted was on sale! I recommend this storage facility to anyone!

I passed on several other storage facilities due to the cleanliness and pricing of Harrisburg Self…read moreStorage. The staff is helpful and the climate controlled 20x10 unit was priced right!!! I strongly recommended this facility if you need a storage facility in the Harrisburg North Carolina area.

I love this place. it was so easy and convenient to get to size storage unit I needed. I really…read morelike the fact that I can have it taken out of my account and I don't have to worry about being late. And it is easy access to and from my unit. Also I can get into it anytime I need to without having to wait on someone to open the gate at a certain time. I highly recommend this company to all my friends and family.

Catherine ---The transaction was easy to get started. I really liked the electronic kiosk. The…read morerepresentative was knowledgeable and friendly. I just had a hard time to add my home insurance to the account but hopefully I have that done now. It is very convenient --which is how it should be. Thank you...

Very clean, courteous and friendly. Helpful and great prices…read more I will enjoy the whole lease term

I've moved a lot and had to use storage facilities quite a bit.. Keep it Stored is by far the best…read moreand easiest storage company to work with especially if you have multiple units. Their customer service is impeccable.

I never thought I'd be writing out a long, drawn-out review for a storage center, but here it is:…read moremy experience with Keep it Stored is better than most experiences you'd expect from a hotel concierge or a 5-Star Restaurant. No, seriously. You look at either the reviews here on Yelp for the two locations, or the 100+ reviews they have for the two locations on Google, and the skeptic in me thinks, "nah.. there's something wrong here, they paid an SEO team to write these..." or something. Yeah... no. It really is as good as reviews say it is. And it all starts with one man: Kurt. If you read the reviews, you'll see Kurt's name a lot. He makes it a personalized experience. Did I really just use the word "experience" in a storage rental Yelp review? Well, yeah. Kurt just takes the storage experience to a whole different level. Kurt and his team get to know you and your business (or if you're renting just to have some extra space, he gets to know you personally) and persistently makes sure what his business is offering is what's best for you. Some highlights for me? Well for one, the prices they offer are better than anyone around. Hell, they're better than storage prices you'd find 80 miles outside of Charlotte. The move to keep it stored for me was more convenient than my prior parking spot (I park a trailer there). The parking spot itself was bigger and in a much more convenient format (it's a spot parallel to the curb, but it's so big, I can pull the trailer right in, and pull straight out upon arrival/departure). You even have access to an app that can open the gate for you when you're within a block of the storage center. 24/7 access is available for a very small fee (it was 5 times the fee I was paying at my prior facility for 24/7 access) and everything is imaculate. I really wish Kurt would also go into the restaurant industry, or maybe insurance, retail, package delivery maybe? At most, I'll settle for him and his team just staying where they are as the best storage solution I could have ever asked for. Believe the reviews, you're going to be very happy here.

I rented a storage unit at Morning Star Storage (WT Harris) for three years, and throughout my time…read morethere, I was always treated with respect by the staff. Any time I had a question or needed assistance, like getting access through the gate, they were incredibly supportive and helpful. I especially want to recognize Tamara Grant for going above and beyond during my move-out process. When I went to the office to ask a question, I ended up sharing the unusual story of why I needed storage in the first place. Ms. T found my story so amusing that we both ended up laughing together. Her infectious personality and saint-like patience truly made a difference in my experience. If you're looking for a storage facility with a friendly, caring team, I highly recommend Morning Star Storage. They made a potentially stressful situation much easier and even more enjoyable!

The reviews say it all! This place is the best, especially Brittany at the front desk! They worked…read morewith me and even have a truck on site for you to rent! My items were safe and again great customer service! 10/10 thank you!

This place is above 5 stars. Keva is the reason that I returned here for repeat business. They are…read moreefficient, nice, kind and take care of all needs. I have had my choice of all places in Concord and have used a few before but this place gets my repeat business because of their kindness and service. Thanks, All about Storage!

Great service, staff is very friendly and helpful. Would come back again. Trucks are in great…read morecondition authors supplies tools and appliances for purchase and rental

Once again, the Mr. Storage team met all of our needs as we rented a truck from them. We would…read morehighly recommend them to facilitate a move.

I was moving to a new place in Mid August 2022 and needed to rent a U-haul. I called the day before…read moreI needed to rent it to reserve the truck and they had it waiting for me when I went in the next day. Not only that, it turned out I didn't need the size truck I reserved but one size smaller. That wasn't a problem. I had the truck for two days and brought it back earlier than expected and I was reimbursed some of the money I put down originally. Had no problems at all. I recommend them if you need to rent a U-haul.