Hidden gem! I went in to look at countertops and was greeted immediately by Andrea. She took me…read morestraight to the samples and also emailed me places that have entire slabs so I can look at ones that go with what I have in mind to see if it's truly what I want. This place has everything one might need to do a remodel... floors blinds countertops and friendly helpful staff

As client and installer is a great place to deal with, highly recommended. great selection of…read morematerials.

They did a great job, my basement had so many cracks and a large cut out where maybe a sump pump…read morehad been. My house is from 1920 and the concrete was in bad shape. It looks perfect now and I am enjoying my new rec room space!

For me, the true test of a company within the construction industry is how they deal with issues…read morethat arise when things don't go perfectly. The short version of this review is that this company, Coveted Coverings (CC), responded when the floor was not completely covered and finished due to fickle nature of dealing with epoxy floors. They had to come back to the job site after thinking all was finished, and apply a totally new surface coat, through a complicated (and expensive!) process to make sure the new surface adheres to the previous. The point is that they came back, redid the surface coat, and left us with a very nice floor--exactly what we wanted. This costed them time and money, since they did not charge us for the final coat. From our perspective, you can trust these guys to do the right thing, and leave you with a high-quality result. Not only that, but they are friendly and easy to work with. For those who prefer more detail, this is what happened at our house. We agreed to do a flake floor on a wooden subfloor (plywood) that had lots of gross imperfections, from the screw/nail holes to the butt joints and other cracks. All the imperfections had to be filled with an epoxy paste. Then they do the main epoxy layer that they added just enough to fill in some of the worst dips in the floor, followed by the flake layer, ending with the surface coat. The CC guys showed up when they said they would, were professional throughout and the first few layers went great. They took a severely flawed subfloor and made it such that we couldn't tell. The problem arose in the top coat: they ran out of epoxy just before the end of the floor. Ninety percent was done, but the last few feet just didn't get covered right. This was after they showed up with 15-20% extra epoxy to make sure this doesn't happen. As an aside, one of the things I appreciate the most from this process, is that I learned quite a bit about epoxy flooring from these guys. They were patient with all my annoying questions, basically teaching me what I didn't know. I had been fooling around with epoxy for a while, and thought I knew how to do what they were doing. In fact, when they gave me the quote for the project, it was more expensive than I expected and I thought we could do it ourselves, since I was now such an expert in Epoxy (yeah, right). Watching them closely and asking questions, I learned just how much I didn't know, and suitably humbled, I have gained a much deeper appreciation for what has to be done. One of the things I learned is that it is very difficult to get the quantities right, and just buying (and charging the customer) way more, has its own set of problems (like how do you store the extra, what conditions does it require, how soon does it degrade, etc). Apparently this is especially true for wood floors, where the absorption rate and imperfections vary so widely. So, it's completely understandable that they ran out of epoxy, despite their expertise and planning. Once they took a look at the unfinished floor, they didn't argue, and simply went through the process of planning and executing the final coat (again). They had to go through the process of abrading (sanding, basically) the now-cured surface, using some chemical processes to further prepare the surface for bonding with the new surface coat, and finally applying the new layer. This took a full day, and they had to buy all the materials and soak up the time. They did all this without complaint or issue, and did not charge a cent more than we had already agreed upon. I felt a bit bad that they had to take a loss and tried to pay them more, but they refused. Exceedingly rare for construction firms these days. Bottom line: I trust these guys, and got to see firsthand how epoxy floors can be done right. In hindsight, the price was not too high--it was my ignorance and assumptions that made it seem so. To be fair, they were not the lowest bid (nor were they the highest), but they aren't greedy and are building their business the right way: by doing good work at a fair price and taking full responsibility for what they promise. I can't point to many other outfits we've hired to do construction related projects that take the care that they showed.

We recently had our kitchen countertops and backsplash installed and were extremely impressed with…read morethe entire experience. The team was responsive, professional, and easy to work with throughout the process. The craftsmanship was exceptional -- from perfectly aligned seams to a flawless waterfall edge and apron sink detail. The quality, precision, and overall care put into the installation truly exceeded our expectations. We're thrilled with the results and highly recommend this company for anyone looking for beautiful, well-executed stonework.

I rarely leave negative reviews, but my experience with Northwest Granite has been extremely…read moredisappointing from start to finish. Communication was awful at every level. Any time I raised concerns with the project managers, they were quick to blame me for delays and became defensive and aggressive instead of listening. At no point did anyone take ownership of the issues I was experiencing--I felt constantly questioned, doubted, and talked down to. The demolition crew that removed my old countertops was careless and unprofessional. They never put down any protection on my brand-new floors, and while breaking apart the old stone they crushed pieces of countertop into the flooring, damaging several areas. They also punched a hole in a wall I had just repaired and said nothing--no acknowledgment, no apology, just left it for me to find later. On top of that, they left sharp broken pieces of stone inside the cabinets, on the floors, in adjoining rooms, and even in the driveway. It felt like a rushed job with zero regard for housekeeping, safety, or respect for my home. When it came time to measure for the new countertop, they incorrectly measured the area next to the refrigerator. The new top was cut too wide and is now pushing the cabinet panel out, leaving about a 1/4" gap. Instead of acknowledging the mistake, they tried to blame me--saying it was already like that or that the cabinet panel was warped--and spoke to me as if I couldn't see the obvious issue. I waited weeks to hear what the next steps would be, but no one followed up. I always had to call or show up in person to get any kind of response from project managers or sales. The finished product is also poor quality. The seam is bad enough that I can catch a fingernail on it, and the edge looks rough and under-polished. Overall, this feels like a "fast and cheap" operation geared toward large apartment jobs or quick flips--not homeowners who care about quality and detail. If you value craftsmanship, clear communication, and simply getting what you paid for without having to fight for it, I would strongly recommend going elsewhere. I regret giving them my business, and by the end I was just willing to accept whatever got me out of dealing with them any longer. I would not recommend Northwest Granite to anyone.

Timely, communicative and clean. Chase was wonderful to work with. Will definitely call them againread more

I had my wood floors refinished as well as extended. Chase and his team were professional and…read moremeticulous in their work. They introduced themselves by name, explained their process and communicated with me as they progressed. I was impressed with their keeping in touch with their boss and with his coming to the home to talk with them about adjustments needing to be made. The team got along well together, were dependable, and were responsive in doing follow up. I always was able to reach them and got a quick response. I would definitely use them again and would recommend Blackforest Hardwood Floors to others. Sandy B.

Would not recommend. They did not order the correct amount of carpet for the job. It was partially…read moreinstalled and then we had to wait for 2 weeks to get the remaining carpet. We were concerned about the dye lot matching since it was in our hallway and would be obvious if it didn't match. It matched ok color wise however, you can see the seam between the two pieces. There was also an obvious seam going into the bedroom which we asked to have re-done. After it was re-done it was better, but still very visible. We also paid extra to have them move furniture. They only sent 1 person to do all of the moving and installing which resulted in some damaged items.

I highly recommend Accent Design. Renee was my design consultant and it was a pleasure to work with…read moreher. She gave excellent design advice on my two major bathroom remodels. They look awesome. There's a warm friendly atmosphere in the store and you can tell they all get along well and help each other.

Carson did a wonderful job installing new flooring in our condo…read more The new flooring looks fantastic. Carson took a lot of time to explain the best way to lay our flooring. He was very careful with everything in our condo and cleaned up the area completely before leaving. He worked with patience to do a meticulous job. Carson communicated well and was a pleasure to meet. He was very easy to work with-- very honest and diligent. It was a pleasure to have Carson working in our home. We highly recommend CJL Flooring. We look forward to having Carson return for any projects which we may begin.

A one man operation that takes pride in the work he does. Highly recommend! He provides value and…read morean excellent result.

We could not be happier with the work Croc Coatings did on our garage floor. From the initial…read moreconsultation through installation, the entire team was professional, responsive, and committed to ensuring we understood the process and were happy with the result. Julio was exceptional from the very beginning. He did an excellent job explaining the entire coating process, helping us understand our options, and making sure we selected the right material. Since we were in the middle of relocating, I had limited opportunities to be in the area. Julio went above and beyond by making time to meet with me during one of my visits, even sacrificing part of his Saturday so I could have a thorough understanding of the pricing, materials, and installation process. That level of customer service really stood out to us. Rikki was also fantastic throughout the process. She kept us consistently updated on the schedule and made sure we always knew what to expect and when. Communication was excellent from start to finish. When it came time for the installation, Landon and his team did an absolutely flawless job. The attention to detail and quality of the finished floor are outstanding. They transformed our garage, and we absolutely LOVE our new floor! Croc Coatings exceeded our expectations at every step. Julio, Rikki, Landon, and the entire team demonstrated professionalism, excellent communication, and genuine care for their customers. We would highly recommend Croc Coatings to anyone considering a garage floor coating. If you are looking for a company that stands behind its work and goes the extra mile for its customers, look no further. We could not be happier with the result!

My job was completed today. There was no mess of dust or residue work was completed same day 6 hour…read moretime frame. It looks terrific. I would definately recommend this business and product to all.

Paul proposed the service for our big addition sports court. We did not realize that it would take…read more6-8 weeks to climatize the wood and to install. We wanted the floor to be installed within 2 weeks so we have less downtime to use the court. Paul insisted to climatize the floor then install otherwise it would be junk flooring. He would rather not to do the big job than ruin his quality reputation. He came to our court at least 4 times for this job to measure. He is knowledgable and professional. At the end he returned our deposit. We will come back when we are ready to do the job. We would definitely use him next time.

Expanded the hardwood flooring with same type floor to rest of main floor. I did the installation…read moreand had Quality Hardwood Floors do the sanding and finish. They fixed all my small mistakes, and the floors turned out exceptionally well. I really appreciated that they came back to check the job and decided to put on an additional coat. Great company to work with and highly recommend.