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    Go H2o Pool Services

    1.0 (1 review)
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    7 months ago

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    The Spa & Patio Store - San Diego - Relaxing in the Caldera Spa from The Spa & Patio Store, you won't be disappointed!

    The Spa & Patio Store - San Diego

    (37 reviews)

    Kearny Mesa

    My husband and I couldn't have been luckier than when we purchased a salt water hot tub from The…read moreSpa & Patio Store in February, 2026! Our Salesperson, Lance Trzcinka had years of experience and expert knowledge on all aspects of traditional and salt water spa systems. Lance provided continuous, expedient service for us from the beginning (trying to decide which hot tub would suit us best) and throughout the entire purchasing process, to delivery, to after installation! Lance was immediately available to answer all our questions, and didn't mind repeating what he taught us in the beginning! We recently enjoyed our first soak in our new Caldera Spa, and were so completely satisfied with the relaxing results! Lance and Bernardo were both available to help us through this journey and without their attentive help, the experience of purchasing and installing a salt water spa will bring us years of enjoyment! Great purchase, and highly recommend the service at The Spa & Patio Store! Thank you again Lance!

    The place appears to be a total scam! I ordered a fridge to pick up from their store and they said…read morethey don't have it and can't order it at that price. They will not honor the price for which they advertised and for which I ordered. They claimed their website does not show a price (lie) and that the website would not allow me do order (another lie). Just look at the screenshots I've uploaded.

    Freestyle Pools - Now our pool equipment looks orderly, and does business quietly - after Freestyle.

    Freestyle Pools

    (56 reviews)

    Our pool pump was fitted with a rebuilt motor shortly after purchase eleven years ago. In the last…read morefew months the motor began making more and more noise; it was clear that the motor would need replacement soon. Our electric bill was increasing each month as well. A search of the Internet made the case for a variable speed/variable flow pool pump, so we went to Yelp.com to find a highly recommended pool professional. After we got three proposals from high rated Yelp pool pros, I called one more - Freestyle Pools - and was introduced to Nick. Nick completely explained our options and provided us with a written proposal within minutes. We liked his prices and called him to see when he could install. He said he had the pump in stock and could install it that afternoon and haul away the old equipment. A lot of firms send a tech; I especially liked it that Nick would do the work himself. As promised, Nick arrived on time and surveyed the pool equipment. I suspected that there might be a need to upgrade more than the pump. The cramped way our pool equipment had been arranged left no room to install the new pump securely (see the BEFORE PICTURES with pool piping on a cinder block and the motor hanging off the slab). Nick would need to relocate the pool filter to the rear of the slab for the pump to line up on the concrete, and after some discussion I asked about a new one. Nick said if I bought a pump, filter and chlorine generator, Pentair would extend their warranty for all three pieces for (3) years. It made sense. Nick arrived at our home at 2:15PM, and - not counting a quick trip for parts - worked continuously until 7:30PM. If you look at the AFTER pictures, you'll see that Nick truly is an artist! He managed to line up the new pump on the concrete, facilitated by a new filter taking up less space to the rear, and the new configuration works like a champ, doesn't leak a drop, and is very quiet. I like watching someone work who know what he is doing, and Nick certainly knows pool equipment and operations! We were so impressed by Freestyle Pools that we even decided to try Freestyle as our weekly pool maintenance choice, leaving a pool service we have been using for a number of years! We are not folks given to whimsical changes, but our change was demanded by Nick's outstanding efforts to go "above and beyond" to satisfy our pool needs. We certainly are proud to recommend Freestyle!!

    Called company went through a lengthy questionnaire and then after giving all my information I was…read moretold that he spoke to Nicolas and they are not taking on new jobs. Why not say this from the beginning.

    Golden State Pools

    Golden State Pools

    (69 reviews)

    Hillcrest

    The team does great work. And never miss a scheduled maintenance day. My pool is old and looks…read moregreat. They have been maintaining it for a little under a year now and it is in great condition. Not the cheapest, but I used to pay less for other options and had to deal with all sorts of drama. So I'll take the tradeoff for quality.

    Vinyl pool owners, beware! I had a horrible experience with…read moreGolden State Pool Service that has prompted me to take legal action. After a routine service visit to my vinyl pool, the pool began losing water rapidly and dropped to less than halfway full within days. A Vinyl Pool Repair company later identified a large puncture in the liner and advised the damage appeared consistent with blunt force. It is in the very bottom corner of the pool on the 8ft side, somewhere a 5 year old child couldn't reach. I checked camera footage to see their technician using his tool in an up and down motion as if he's spearfishing in my pool. Days later - the water dropped less than halfway. Other red flags - they removed my existing vacuum and replaced with a different one without my knowledge or permission. This specific vacuum was not recommended for vinyl from the vinyl EXPERTS that I consulted with. Furthermore, they also charged me on a random day for some type of "annual fee" without disclosing that upfront. Lastly, the last service visit we had (on a rainy day - no clue why the guy still showed up), the employee went behind the camera area and stood under my sundeck on his phone. Is that what you're getting paid for? Service visits under 10 minutes while you stand around. There were multiple red flags I ignored and excused but the damage to the pool was the last straw. Despite the timing of the incident, the severity of the water loss, camera footage, and the findings from ABCO, Golden State declined to take responsibility for the damage or assist with replacement costs. As expected: they responded to dodge accountability by saying the vinyl was in brittle condition - this still doesn't change the fact that you punctured my pool. See you in court.

    Go H2o Pool Services - poolcleaners - Updated May 2026

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