Excellent service. Always reliable, punctual, and friendly. I've never experienced any delays with them, and their drivers are consistently courteous and professional. The fares are reasonable, and the overall experience has been great every time I've used their service. I really appreciate how they've upgraded their vehicles from the older shuttle buses with rough suspension to the newer, mini-limo-style vans. The difference in comfort is huge. Rides feel smoother, quieter, and far more pleasant overall. The only reason I'm taking off one star is because it should be easier to reach customer service after business hours. If someone's stranded late at night or needs last-minute help, it can be stressful not having a clear way to contact anyone. Aside from that, though, Go Express Travel remains my go-to for getting between Bloomington and the Indianapolis Airport -- reliable, safe, and comfortable. read more

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Do NOT use Go Express! Go Express left us stranded at the airport on a Sunday evening. While in baggage claim, we received a text saying, "woops, you missed your shuttle." Called company and it just goes to voicemail. We attempted to get a refund the next day and their website just gave errors. When we spoke with Kim, who stated she was a manager, she refused to offer a refund and stated that if we disputed the charge, they would ban us for life. That will not be a problem because we would never use them again anyway. read more

Used GoExpress for college orientation and was impressed with the service. Booking was a breeze, pickup and dropoff locations easy to navigate and the best part? Affordable! Highly recommend. read more

Convenient pick up from the airport and drop off to McNutt dorm in Bloomington. I was relieved when the early morning pick up from Home2Suites was prompt and reliable (6:25am) with a friendly driver. Best shuttle, sunrise drive back to the airport. I feel confident and happy my college aged daughter uses this service and recommended I make online reservation for it. The drivers greeted me by name and knew where to drop me off. I will be using this shuttle gain for my future visits to IU. read more

Go Express Travel - Airport Shuttles Near Me - Bloomington, Indiana

I've had kind of mixed experiences, but after riding with a different driver (Laura who was really nice) so I decided to revise my review. For $20 it's really not a bad deal. I'll be booking with them again. I hope they improve their customer service because they didn't really respond to my emails but oh well. read more

Go Express is a very good option for travel from Bloomington to Indianapolis airport. The drivers are typically thoughtful and courteous, and the motor coach driver I had on June 22, 2025 was especially so. There may be other services, but the convenience and value of Go Express will remain our preferred choice. read more

I used the shuttle for the first time yesterday to get from Bloomington to the Indianapolis airport. Pick up was so easy--the driver actually came inside the Home2Suites to see if anyone was waiting, so there was no stress about missing the shuttle. Driver checked my name off a list to board. Shuttle itself was comfortable and spotlessly clean. Driver was super friendly. Very easy 50 minute ride to the airport. This will be my new way to get back and forth, no need for a rental car. So happy this service exists! read more

Go Express travel did an outstanding job providing my wife and I with transportation! The vehicle was clean, and the driver was very polite, helpful, and respectful. We enjoyed the ride and when we got home we realized we had left a bag in the vehicle. We called the driver and he turned around and brought it back to us! Very kind and professional! We would recommend go express to anyone looking for a great, and affordable transportation service! read more

Easy to book, convenient from the Biddle Hotel right on the IU campus (stops at the front door!), on time, and smooth ride to the airport. Would highly recommend again if traveling to/from airport to IU. read more

The booking with Go Express is so easy, with great follow-up. Our driver was excellent and met all of our needs. I highly recommend Go Express! read more

My son and his friend were booked last night (Dec. 2nd, 2024) for 6.50pm shuttle from Indy airport to West Lafayette. Their flight was 5 minutes delayed so they got to the shuttle stop at 6.55pm. The reservation had their flight details so one would expect (as drivers have previously) a few minutes consideration. Ok we understand if the driver cannot wait. No shuttle at 8.50pm, None at 9.50pm - the Indiana Bloomington shuttle came but none for West Lafayette. They finally got one at 10.33pm!!! In 20F weather. I called the customer service today morning and they said we have trackers and all shuttles came! But they immediately on their own offered refund - I did not even ask. I don't care for my $30 as my child had to suffer. so I can understand that they know what happened.... They need to have an after hours desk to call so kids can reach someone who can track and let them know if a shuttle is coming.......why can't they have that....its additional $15/hr for 6 hrs every evening (5pm to 11pm). If they have trackers, the dispatch can answer and reply - shuttle should be there in 15 mins or say that shuttle won't come at all. Geez - very bad service. No accountability - what kind of business are they running. My son will take uber to IUPUI and then take shuttle or uber with friends. I urge other parents to please post as these people will lie and hide their incompetencies! read more

Here I booked my 11/14/2024 reservation back to Feb 8, 2024, 9:49am and this contract is binding for 1 year term with my offered 1 person, 2 luggage, 15% prepaid tips of $33.35. When I arrived at IND airport 11/14/2024 at 5:22pm, the driver Joshua D. told me the only way I could get on the shuttle is to purchase a 2nd ticket for my 2nd luggage because their policy has changed this May. I explained my reservation was before the policy change and he insisted that I have to do what he believes, otherwise my 2nd language will be to stay in IND airport. I paid $30 in cash to get on the shuttle. It's not the right way to treat client when he/she has finished a business trip and is in a hurry to get back home. No one in my situation would not pay for going back home first, make sure the driver is not asking for a tip in the wrong way. read more

The Bloomington-Indy airport shuttle provides excellent service for a reasonable price. They are always on time, and are flexible in accommodating early or late airport arrivals if/when the need arises. read more

Easy to use and the best way to get to and from IU from the airport. Definitely recommend.

My daughter had a 4/6/2025 6:50pm shuttle from Indy airport to Purdue. She arrived ten mins before and did not receive any notification that the bus was NEVER going to come. The office was closed so could not contact anyone. The next shuttle was at 850pm (2 hours later!) and who knows if it was ever going to come either. She had to Uber $105 by herself and when she called for a refund for the return shuttle and Uber, she was told she would receive a shuttle refund only. Do the right thing and refund both the $105 uber and return shuttle. Otherwise, she will never ride GoExpress ever again and will tell her friends the same. read more

Purdue graduation day, we lost our rental car opportunity to Indy airport. There were no cars available. It was just an added stress to our graduation time, and it was a Saturday. My daughter located Go Express Travel online and booked it. They saved the day! They picked us up at their shuttle stop at Purdue U's McCutcheon Hall building, across the street from Subway. The driver was professional; it was a clean shuttle bus, A/C, and they got us to the airport on time! It was a great experience. Thank you, Go Express Travel! read more

As a regular traveler to Bloomington from the east coast to visit my parents, Go Express has made the journey more and more convenient over the years. Comfortable ride, multiple pick up points, and courteous and communicative drivers. read more

I have taken Go Express. Bloomington shuttle many times. It is always on time and clean and the drivers are always friendly. The price can't be beat at only $29 and they give you the option to include the tip with your payment which is super easy. Thanks for the great service, would highly recommend. read more

Very easy to book and great service. My driver was friendly, safe, and obeyed all traffic laws. The vehicle is clean, overall a really good experience. My dad has also taken the shuttle and had an excellent experience as well. read more

The only reasonable way to get from Indy to Bloomington - reliable, reasonably priced, and they will wait for you if your plane is late, nothing but platitudes for this service read more

My flight landed early, I tried my luck by asking if I can get on an earlier flight, the driver was so kind and put me on the bus earlier. I was a bit under the weather, he offered me a cough drop, but before he offered it, he politely asked if its needed. After I arrived at my destination, I realized that I forgot my wallet and couldn't tip him. I asked for his venmo or PayPal account so I can tip. He said, "no need, please just oass the good thought to the next person you encounter", so I paid his kindness with a bug hug with his permission :-) It was his last run of the day and it was well over 11 pm, standing in drizzling rain waiting for my Uber ride, he didn't drive away, until the Uber got me in safely. I was puzzled why he didn't leave as it was the last run for him of the day and no passenger to pick up. Then when my over started to move, he started to move as well, did I realized that he wanted to makes sure I (single female) was safe before he departed. I regret not getting his name. But he was the nicest gentleman I encountered. Thank you Go express for hiring someone gold, like him :-) read more

Go Express is the best transportation from Indianapolis to Bloomington and vise versa. It runs ever hour. If flight is late arriving, the reservation is transferable to the next shuttle with available seats. Shuttle leaves on time and the drivers or courteous and friendly. read more

The best way to go from the airport to Bloomington. I had a reservation that I missed because my plane was late. No problimo! They allowed me to use the credit for the next trip. read more

Both coming and going to the airport, every little bump shook the bus. They need to replace their shock-absorbers / struts on at least several vehicles! Otherwise the service was fine. read more

Excellent Bloomington Shuttle to and from the Indianapolis Airport. Takes a little over in an hour in either direction. Reasonably priced. Multiple options for getting on and off at Bloomington. I always choose to get on or off at Home2Suites. The stop closest to the airport. I don't think there is much competition. Pick your flights to work with the shuttle schedule. Because the shuttle only leaves every two hours. read more

Go Express is great! I have used them a few times from the Indy airport to Bloomington. Great service, highly recommend them.

Awesome company, Awesome professional on-time driver, easy to book and driver friendly and helps a lot for my bags

My flight from the Indianapolis International was at 9 am so the Bloomington GoExpress was scheduled to arrive in Spring Hill Marriott at 5:40am and it was exactly the time when it happened. It was still dark but my lady-driver greeted me warmly. The shuttle was clean and comfortable. My fellow-passengers and I had a smooth ride, and she wished us to have safe flights. It was a great beginning of a long trip. Thank you! read more

My husband and I went from Bloomington to the Indy airport at 4:15 AM. We had the most amazing driver who went above and beyond for us. This was the best service we have ever had! Thanks to John and Go Express! read more

Go Express Travel is a wonderful service. My family lives 15 miles outside of Bloomington and Go Express will pick us up at 5am if needed and finds the house every time. It's a comfortable and reliable service. We've never had a bad experience. Thank you! read more

Easy Peasy - and very nice and professional drivers.

I took the van from Indi to Bloomington on Saturday evening. Helpful & friendly driver, pristine and comfortable van. Great experience. It was a pleasure to tip the driver, as he was very deserving and appreciative. This company is always on time, with good email communication about the reservation. I'm sure there are peak times, but so far when I have taken the Go Express van, it has had only a few riders, giving us all plenty of room to spread out. read more

The Bloomington/Indy airport shuttle is sooo convenient. Easy to find at the airport and cancel/late wasn't a problem. The driver was very safe, no texting, courteous. My daughter is getting married in July and I have recommended all guests flying into Indy to book on the shuttle. Thank you read more

Go Express Travel is GREAT - easy to book, very reliable. The driver was friendly and helpful!

This is the worst service you could possible choose. Avoid at all costs. I waited in a thunderstorm at the company indicated location for over half an hour for the shuttle. It never showed. Then I had to take an Uber at a cost of over $200. Do yourself a favor and avoid this horribly run company. read more

Great, well priced service between Bloomington and the Indy airport. Our driver was very courteous, friendly and safe behind the wheel. We were actually using a credit from a previous booking we had to reschedule. They made it super easy to use the credit!! read more

I have used Go Express many times. They are true to their printed schedule with very friendly drivers. Will always use them from the airport to Bloomington and back. read more

Easy to book, very reliable, on time and the ride to the airport from campus was a breeze. I will use the shuttle on my next visit!

Right on time, comfortable ride, pleasant driver. Very convenient. don't need to ask others to pick me up.

It was a fair price and I love the ride! Highly recommend it for students going to the airport.