Linda was very prompt and got me safely to the airport. I highly recommend her! Thanks Linda!read more

Professional, courteous service. Excellent communication and roomy, clean vehicle. Highly recommend.read more

The owner closed the business and has retired. I talked with him yesterday. I appreciated what he…read moreoffered over the years.

1 star for the quality of the car- the driver was very friendly and professional and deserves 5…read morestars. Website shows a Lincoln under Fleet and is described as "luxurious fleet of vehicles," and I was picked up in a black Impala Sedan that had crumbs in the seats and a trunk dirty with grass. I talked to the company owner who insisted the Impala was a 2020 and nice car, but I use airport service often and this was not an acceptable vehicle for this type of service- it did not have the feel of a high end, luxury vehicle inside, both in the quality of the interior nor the ride. I would recommend using another airport car service company if you are looking for the "luxury" experience this company claimed to deliver. The owner did apologize but did not offer anything further to compensate for the experience.

We have used Airport Taxi Hotline and find them to be reliable and friendly. I would recommend…read morecalling. In fact, I will use them again.

Such amazing service!! We had a late night flight arriving from the West Coast and needed a safe,…read morereliable ride in the literal middle of the night. Joseph was proactive in communicating with us before and on the day of our trip, tracked our flight to confirm arrival time, and was waiting when we exited the airport. The car itself was spotless and comfortable, and Joseph provided extra amenities like bottled water and phone chargers to ensure we had a super comfortable ride. Incredible value and friendly service - we'll definitely contact Twin Transport next time we need transportation in Indy!

He responded promptly to my messages, picked up my two elderly sisters-in-law at 6 am on a very…read morecold Sunday morning, and got them to the airport in plenty of time to get through security and catch their early flight. I would recommend him highly.

Johnny was amazing/ we toured Indianapolis- he knew all the cool spots to see and great photo…read moreopportunities. He got us into the Indianapolis Motor Speedway and up to the podium! WOW! So fun and a true highlight of our trip!

John and his team have helped us enjoy multiple IU Football games this season! Great service,…read morebetter communication! We will continue to use them and highly recommend.

i really miss the previous owner. she had better schedules, better prices, better customer service…read more so sad to see how its gone downhill. i ended up taking a uber and didn't even cost me any more than what hoosier shuttle now charges (and i didn't have to share the ride)....

Supposed to arrive at Fort Wayne spot at 5 pm according to web site. Didn't arrive until 6:11. Not…read moregood. The driver dropped someone off in Indy, stopped for gas, and took someone to their apartment before finally getting to the destination where I was waiting for my son to arrive for over an hour. I repeat ... not good.

A very nice, dependable, upscale airport shuttle service definitely needed in the growing…read moreNoblesville, Fishers area. I had two bad experiences trying to get a Lyft/Uber as there are so few available outside the city. I was anxious about finding a ride back to airport for an early flight so I ask front desk at the Holiday Inn for a referral. I booked last minute and was able to speak with a driver and received text/call confirmations even 30 min before my pick up. The vehicle was a large SUV with nice leather interior. A solo rider will cost a bit more but they are setting up designated hotel group pick ups . I was so grateful I had a reliable option out in the middle of nowhere .

The shuttle was 30 minutes late and we missed the opening band. We also had to wait close to an…read morehour after the show for a ride. Uber will be cheaper and faster and one bud light is not worth being late and almost peeeing your pants after the show beacause the shuttle took so long to pick us up.

This was my first experience requesting car service in a different state and I lucked out by…read morefinding Elan Limousine. Jason was very professional and took the time to answer questions and provide information I needed to schedule my boss' return trip to the airport. He updated via text and arrived on time which both my boss and I appreciated. We will definitely use Elan Limousine the next time in Indiana!

This is a really excellent limousine/SUV car service company. Everything worked like a Swiss clock…read more- extremely prompt communication, excellent follow up (reminders, notifications, ETA, etc), very polite employees, great owner (Jason), excellent driver (Casey). I have initially contacted multiple companies in the Indianapolis area and once I spoke to Jason, I knew right away I would be hiring his company to transport my college kids around. I knew I could trust this team. I'll definitely be hiring them again in a couple of weeks.

I have not personally used Carmel, though I have made several reservations through them for my boss…read moreand clients who have all reported excellent service. The reservation process is always quick and accurate. I appreciate their familiarity with the airport as they have a solid understanding for reoccurring flights and arrival times. It never takes more than 3 minutes to make my reservations because they efficiently and calmly take down the info and send me off in a courteous manner. I've been very impressed with them from an administrative standpoint. I can only assume they are doing a good job with transportation because I am asked to use them time and again.

Been taking them for 4 years. Now known as Fishers Circle City Cab. Family run. Flat rates to…read moreairport. And they are never late. Much cheaper than the other brands.

Terrible service and dishonest. I met the driver and then stood and talked with him in the terminal…read morewhile waiting for 35 minutes AFTER meeting him, but the second passenger he was waiting for still had not arrived. The driver was polite, and apologetic, and he confirmed to me verbally that I had, indeed been waiting more than 30 minutes. (There is at least one honest man at this company). But when I called the dispatcher/owner ("Barb"), to ask, she was totally nonchalant, unsympathetic, would not acknowledge my waiting time, would not acknowledge any inconvenience on my part, and insisted this was still a billable ride (billed to Indiana University). I decided to leave and get an UBER (great service and less than half the price this company charges). Then, the next day this company dishonestly billed Indiana Univ. for my ride, and they even made up a fake timeline to show that I had only waited something like 10 minutes. Fortunately, I have the text message evidence with timestamps to prove otherwise, but this is an example of very poor service plus basic dishonesty. Next time I will avoid this unreliable and unsympathetic company, and take a ride-share service for less than half the price from IND airport to Bloomington.

We used this service twice, to reserve SUV shuttles to and from the airport. Both were prompt,…read moreprofessional, and courteous.