When I came in here a few months ago to get some pre-workout, the manager finessed me into getting an auto re-supply, but he told me that it would not charge my account or send me anything unless I went online and requested it. Well that was a lie because all of a sudden some more pre-workout shows up at my door and they took $40 out of my account.
When I came to return the product, and didn't have my debit card, the same manager who liked to me, told me they could not refund my purchase and sent me away.
Today I came in and Hark (Mark? I couldn't see his name tag super well) was SUPER great. He was friendly and funny and super helpful. He helped me get my refund back super fast and was awesome. He deserves a raise, and this manager needs to be put in check.
1 Star for my first two experiences, but 5 stars for my homeboy who helped me out today. read more