I have had the pleasure of using this shop 4 times now. The honesty, knowledge and friendliness of…read morethis place is refreshing. Curtis is always helpful in understanding your issues and honest in his advice...VERY fair in his pricing. My car has always been in and out in a timely manner. If I could give this place 10 stars, I would. Thank you for everything, Curtis and crew!

Curtis is a gem of a mechanic. He's straight with you about what is really necessary and what isn't…read more("I wouldn't worry about that unless it actually goes out") but also works well with outside parts ("this'll be cheaper if you buy it through eBay and I just install it for you, here's the listing number you'll need"). The guy is honest and reliable, and if he says it'll be ready on a certain day, it is. My in-laws also take their cars here, and once they had their car break down after he had done a repairs - it was a faulty part apparently - and he came and picked my MIL up from where her car broke down, towed the car, and gave her his personal vehicle as a loaner while he fixed the issue. He is definitely good people. Having an honest and reliable mechanic on this side of the Long Bridge is a godsend. We're very thankful for Curtis and his crew, he gets our business every time.

They diagnosed the issues with my Subaru Forester thoroughly, explaining in detail how and what was…read moreneeded to correct them. Work was done in a timely manner and at a very fair price. The owner was very knowledgeable and friendly, working with me to schedule a few different issues to better fit my budget. Will always go back for my automobile needs. Great job!!

Todd and Bob are honest with professional work ethics! Last week was one of the few times we took…read moreour Toyota Tacoma to Nelson's Auto. Todd was fair at pricing, explained every detail of work needed to be done, was on time on ordering the parts, and fixed our toyota truck that needed alots of work on a proper timing! Absolutely great service, super value for the money paid, friendly professional team. I recommend them to anyone looking for a trustworthy mechanic shop in the area! Thank you Todd and Bob for the great work and customer service!

Everyone was so friendly and helpful and answered all question…read more They were not pushy and made our experience great. Highly recommend Joe Henderson. Mike White Ford of Sanpoint was the best.

I traveled from the Oregon coast just to purchase my vehicle because of the stellar service I…read moreencountered via Phone with salesman Sean, finance gurus Paul and Tim. Full well knowing exactly what I wanted without test driving. When I got there Sean encouraged me to do a test drive just to be sure because he wanted me to be sure I drove away without regret and happy. it wasnt your typical car sales experience, he wasn't pushy didn't try to upsell and really truly wanted to make sure I had the best experience. Paul and Tim had everything ready for me to sign by the time I got there and it was the most professional and easy car buying experience. They went above and beyond getting me INCREDIBLE rates and weren't the typical push to upgrade. They listened to my wants and needs and my limits. I the one way 8 hour drive was worth every penny and there is no way I will ever go anywhere else to buy my cars. Customer for life!

I am travel medical and I was having challenges with my Chevy van. It was a blessing to meet…read moreRichard in the service department. He is the kindest, most knowledgeable, caring service advisor I have come across. I highly recommend Taylor Chevrolet for all your service needs.

Had a great experience here buying a new Traverse. Aaron was awesome to work with - responsive,…read morecommunicative and just easy going. We live several hours from the dealership and had put a deposit down on this car. I've never purchased a car so quickly and easily when we arrived they had us out the door in less than 45 minutes. Alexis who handles the paperwork was wonderful as well. We wouldn't hesitate to come back here to buy another vehicle.

Follow up work was needed for my Ranger 4x4, and Burnett went above and beyond to make sure My…read moretruck and I were sorted out. I can't tell you how much this level of professionalism is appreciated! This shop has earned my loyalty.

Retired and traveling, my tow jeep started making noise somewhere in the driveline. It was Friday…read moreat noon when I found Jeremy at his shop. He was covered up with work but said to drop it off and he'd check it out as soon as possible. I expected to have to extend our reservations at an Rv park until next week. Jeremy called me at 4:30 and told me it was ready. The cost was less than I expectEd and the diagnosis and repair was done professionally. Wish these guys were closer to where I liv. Thanks Jeremy, you really helped us out.

I went in for an oil change. Felt like I was dealing with honest, respectful professionals.read more

Amazing new shop, well set up and ready to address all your vehicle maintenance needs. Took care of…read moremy oil & filter change plus checked the tires, filters, etc. New family business. Just moved from Tennessee. I highly recommend this shop. The others I attempted to try were just pathetic.

Great group of guys here!…read more The team here really helped me out and did an excellent job on my 2007 Highlander-fitting me in on short notice and doing an entire front and back brake job with calipers and the whole works. I was 5 days out from leaving liberal Livingston, Montana on a quest to find a town where authenticity and God's presence is present, and my breaks started to squeak, so I went to all service tire in Livingston to get everything checked out and balance and rotation for the road trip and they said I needed breaks all around, and I decided if I was going to be stuck somewhere there's no better place than Sandpoint/Ponderay as I passed through twice before and remember how humble and nice everyone was there. I called around not thinking anyone would have any availability, calling Six Star auto first, and the gentleman had a few recommendations, before circling back to Compass Auto Repair - he said, "definitely try Compass first," so I called Compass thinking it was a long shot, and explained the big job in store on short notice, and the gent answering said they happened to just have a cancellation and that he could possibly do it IF I could make it there by 7 a.m. in two days and if they had the parts - super appreciative that there was even a window of possibility, I said I will 100% be there Thursday at 7 a.m. with the caveat I totally understand if they couldn't do it one short notice (I just had a feeling they would make it work). I also called right before they closed and could tell he had put in a long day of service to keep people and their families safe on the road, but he graciously was patient with my complete lack of knowledge on the extent of what the problem might be, and put me in the schedule for 7 a.m. Thursday. I showed up at the appointed time and asked how long it might take just out of curiosity and they said probably would be done by early afternoon, if not sooner. Within 30 minutes I got a comprehensive quote via text explaining thoroughly everything that needed to be done, and it matched exactly what "all service tire" in Livingston said (great folks there too btw). The text was really cool, because it was so quick (these guys don't mess around,) and I approved it immediately - so grateful they were able to fit me in and do the comprehensive diagnosis so quickly. I even called to check to make sure and they were gracious explaining everything. I assumed I'd be wandering around in the hot Sandpoint heat for the next 6-8 hours, but within 4 hours or so I got a text saying it was ready to go (what!?) I imagined what a well oiled operation it was, and had the image of one expert doing one thing, while another was working on another part. The price was exactly as quoted, and even a 3% discount for paying cash! God Bless these men for their dedication, hard work, service, and very fair price for fitting me even on short notice and keeping everyone else safe on the road too. When I went to pay I saw they were booked for weeks, so I was feeling so blessed for them getting in and also the peace of mind that I could travel through the rugged, often steep, pothole covered National Forest roads (I'm too cheap to pay for camping and I like the solitude anyway) without any worry. Quite a few times going down some steep, winding roads I gave thanks and blessings for what they did on short notice and what a good job they did. You will probably want to book more ahead of time then I did. One last thing I almost forgot is they sent me a text a week into my trip making sure the job was satisfactory - who goes the extra mile like that nowadays? These guys do!

We brought our RV to Compass Mechanical Repair in Ponderay with clear instructions about what…read moreneeded repair: an identified exhaust leak, leaking airbag fittings, a front suspension noise, and a general inspection. We explained that the exhaust leak location was already known and easily accessible, and that the airbags simply needed new fittings. These instructions were written clearly on the invoice they provided Instead of performing the repairs, the shop initially billed us over $1,200 just for diagnostics on the issues we had already described. This included $340 to diagnose the exhaust leak, $340 for the airbag fittings, and another $340 to look into the suspension noise (without finding the cause) and $170 for one hour of labor we asked for to check the van for any other issues. They also charged $160 in shop supplies, which we were told is billed as a flat percentage, not itemized. When we asked about the charges, we were told the shop always performs its own diagnostics as policy. They also said "it is industry standard". In our 11 years of full-time RV travel, we've never encountered that approach or been billed in this way. After discussion, they reduced the total to $750, but no repairs were completed. Their brake quote was also about $500 higher than Les Schwab's. Overall, we were very disappointed in the billing process and communication. Based on our experience, we will definitely not return

I had Scott replace my muffler that had holes in it awhile back. He got me in quickly and explained…read moreeverything. The price seemed reasonable and I couldn't have been happier. Thank you Scott, you're a good person. Our world needs more people like you. Thank you.

Always a fair price and prompt repair. Heartbroken to see a for sale on the door. Another sign of…read morethe times,a landmark business closing its doors.