Reliable Air Conditioning & Heating was recommended by my close friends who swear by this company…read more My AC died during the ridiculous heatwave in late August; Karen was able to squeeze me in for a diagnostic and I was able to find the paperwork when my AC was installed in 2017 by another company. Karen was able to call the manufacturer to ship the warranty part and have their team install it. Their technicians are hard-working, courteous and extremely knowledgeable. Highly recommend this company and love having my AC back and running.

VERY RUDE.... DO NOT CALL *AVOID *…read more Check the common bad reviews... Karen is very rude. There's other HVAC company that will be better than this. My brother and my cousin had big brand new unit installed so I thought I would get an estimate for my house. Called two times and lady that picked up was super rude. Told me she's too busy to setup an estimate. Called again another day and told me she's too busy. If you want to be talked down to and be told they are too busy to even follow up with. Asking for an estimate and was given nothing but excuses like "we do all our appointments at the end of the day" Can't imagine how much money they are losing with this lady answering the phone. Terrible customer service and attitude.

Didn't truly address our A/C leak and only added refrigerant and leak kit. Was going to come out to…read morerepair but could never get a date or time. Searched internet and found out the license# they are using expired in 2017.

DO NOT WASTE YOUR TIME OR MONEY WITH THIS FIRM!…read more Like several others on this thread, I got burned by ASM. On 11/12/2018, I purchased a 7-day subscription to their online calculator program for determining HVAC system requirements and pricing. My credit card was charged $39.95 immediately. When I attempted to access the program, the screen indicated my subscription was expired and needed to be renewed. I opened a support ticket on 11/12/2018. 24 hours later, I'd received only the automated response -- no resolution to the issue and still could not access the program. On 11/13/2018 -- still unable to access the program and no response to my first support ticket -- I opened a second support ticket, requesting a refund. On 11/14/2018 -- there being no change and no response -- I sent an email to the company's info@asm-air.com address asking that it be forwarded to the CEO, Tim. Citing the tagline on his website -- "Honesty. No Nonsense. Just Quality HVAC" -- and his pedigree -- University of Virginia, Wharton School of Business, and U.S. Navy officer -- I advised him that I expected he would ensure that my subscription charge is refunded to my credit card account expeditiously. As of 11/16/2018, the only change in status is that the asm-air.com website is no longer accessible. Clearly, this company has been operating a scam. I will be filing a complaint with the Santa Clarita Better Business Bureau, where there's already a similar complaint from June 2018. BBB has assigned a D rating to ASM for issues with their website advertising and for failing to respond to that previous complaint.

We called as our AC fan stopped working and were able to request an appointment within the hour…read more Art was our technician and very thorough and detailed. He was able to confirm the issue, and assess if anything else was wrong and recommended how to maintain going forward. Thank you again!

My AC died in the dead of summer and I went out to several HVAC companies for quotes. I highly…read morerecommend HVAC in LA because they were attentive, responsive and had competitive pricing. I was in a bind being without AC for a week (100+ degree days) so Jacob (owner) went out of his way to have a new unit installed quickly. They were very professional and clean. Sharon (co-owner) also helped guide me through the LADWP rebate process. Definitely will be using them and recommending them to anyone who needs help with their AC!

The owner of this business, Matt Alba, is amazing! He's very knowledgeable and thorough when…read moreexplaining all the different options to fix your unit. I purchased a Cooper & Hunter 5-zone minisplit (ductless) system 11 months ago and had it installed by a guy who's now MIA. Fast forward 8 mos after install and the units aren't working right. My guy's phone number was disconnected but I got through to him by email and he came and allegedly fixed it. 3 mos later it's again not working right and my guy is again MIA and this time I can't reach him at all. Then comes the knight in shining armor... da, da, da, da... Matt/Dr. Ductless! I found him through Yelp. I reached out and he was a plethora of knowledge and eager to save the day, but, of course, since he didn't install my unit, this was going to be a big expense for something that should've been fixed under my labor warranty by the guy that installed it. But since my guy was MIA again, time to turn to the knight for assistance... Matt/Dr Ductless. Matt not only explained all the different possibilities to trouble shoot my system and all costs associated with each step but he went above and beyond and contacted my manufacturer of the units (Cooper & Hunter) to get feedback on what needed to be done. He also sketched out and measured the length from the compressor to each unit to calculate the total linear feet being used by the compressor and then spoke with the manufacturer to find out if I had too many linear feet which could be burdening the compressor. That wasn't the case but we did find out that one of the lines was too short so it needed to be replaced and coiled so the total minimum feet could be accomplished. He also saw that I had a lot of build up on the side vents of the compressor which he determined was because my laundry vent line was venting out of the house just a few feet away and the compressor was sucking the lint in and causing that build up (something no one else ever pointed out... and I did have one other guy come out to check the system and he didn't catch that either). I had to have my laundry lint line rerouted into the basement crawl space to resolve this issue (my contractor handled that). So, after much delimma over the cost (Matt was more expensive than the other guy I called out but you know the old adage, "you get what you pay for") and considering the first time around I picked the guy who was the CHEAPEST, I decided this time it was important to pick the guy who was the WISEST and that was Matt/Dr Ductless! His guys came out a few days ago and the 2 of them worked on my unit almost 5 hours. They found FOUR LEAKS where the units connected to the compressor (the same area my original installer who had come out 3 mos prior allegedly had "fixed"). Ends up my guy had tried a sealant glue on the copper lines instead of cutting, refluting and rewelding, like Matt's guys did. They also cleaned the vents on the side of the compressor thoroughly so no more caked up lint, and they replaced the short line with the new required 15 foot line. And lastly was the most important mission, the refrigerant. My guy had simply added more refrigerant the last time he came out. But, I found out that the manufacturer requires ALL refrigerant is VACCUUMED completely out of the system before replacing with new refrigerant, which required 11 lbs of refrigerant (and that stuff isn't cheap which is why the other guys only wanted to add more, not replace it). Of course Matt had his guys vacuum out all the old refrigerant and then replace it with 11 lbs of the new refrigerant (think of it like a car and the oil in your car, when you go for an oil change they don't just add more oil, they replace all the oil). So, obviously this was a very long story, but, the good news is, it seems to be DONE RIGHT this time! If you want YOUR JOB DONE RIGHT, don't hesitate to call the knight in shining armor, Matt/Dr. Ductless!!! My system now runs like a dream! Super quiet and ultra efficient! We hit 96 degrees only 2 days after they fixed it and my rooms now cool down in only a matter of a FEW MINUTES! Pics show before and after of the compressor being cleaned and refrigerant being readied. I didn't get any pics of the leaking lines but even I could tell they were leaking cuz they were covered in grease. IMHO, Dr. Ductless rocks!!!

Excellent from start to finish. Owner Matthew Alba is incredibly knowledgeable about ductless…read moresystems, and in this case a Mitsubishi multi-zone system that were installed in a two level townhouse. I researched quite a bit before committing to Dr. Ductless and I would use again without hesitation. The entire install crew of technicians were knowledgeable and thoughtful and the communication from everyone in this company were proactive, including follow up.

Nadav is the GOAT I run a construction company and I love…read moreworking with him! Very knowledgeable and very professional, and always looks for what is best for me (even when it means less money for him)

Very prompt and responsive, knowledgeable and informative repair tech replaced our HVAC fan motor…read more Gave excellent advice on maintenance as well.

We had a great experience with Air Agent! From start to finish, the team was professional,…read moreresponsive, and easy to work with. A special thank you to Roni for providing outstanding customer service. He was knowledgeable, honest, and took the time to answer all of our questions without making us feel rushed. The work was completed efficiently, everything was left clean, and the whole process was smooth. It's hard to find an HVAC company that is both reliable and trustworthy, but Air Agent definitely exceeded our expectations. I highly recommend Air Agent, and if you have the chance to work with Roni, you're in great hands!

Incredible service, reliable, and competent! Don't have enough great things to say about Roni at…read moreAir Agent. He was able to help my wife and I fix our AC over the phone by walking us through the steps. Roni was great at explaining everything and made things very simple for usq2. He called us right away to get things fixed! He even requested several text messages from me throughout the day to ensure the AC was still working normally. I was intrigued and surprised at how much he truly cared about our situation. Thank you, Roni!!! Highly recommend!

My service was very good. Things have been changing for me as I was used to Michael helping me but…read morehas now retired. I mentioned to my service tech that I initiated the call as I pay the subscription for twice a year service.

I have been using Pros 360 for quite a few years now. In the last few, Edward has been our regular…read moretechnician. He is SO thorough when conducting the seasonal servicing on my apt bldg's units. I attribute our systems to continuing in excellent order year-after-year due to Edward and the service contract that I have on all of the units. The company always contacts ME to set up the servicing! Edward is trustworthy and really takes pride in his job! You need to request him if you decide to give them a try. You will not be disappointed.

This place is the best. I had them install my HVAC unit about eight years ago. Yesterday there…read morewas an issue and I called Green Air Solutions to come check it out. Edwin arrived on time and immediately diagnosed the problem. I had been told by a technician from another company that I needed a new compressor for $4,000. This was not true. Edwin told me the problem was simply that I needed a new capacitor, which was under $500 including labor. He also added a little Freon, checked the filters, and gave me advice on how to clean the coils to make the unit more efficient. Edwin, and Osi back at the office, were courteous, professional, honest, and reliable. They gave me an honest assessment and didn't try to upsell me. They also saved me over $3,500. Trust these folks; they are the best.

WE had our heating unit installed about 2 years ago & have not used it since...tried to turn on the…read moreheat last night & would blow the warm air for only about a minute then we just had the cold air blower after. I reset my nest as their customer service requested and it still did not work...best part about Green Air is that they will send a tech out ASAP to look at it....customer service at it's best....Mike sent out Edwin the next morning & he fixed it, apparently the unit was protecting itself & shutting down, which we never would of knew...Edwin said since we rarely use it to have it serviced at least once a year...highly recommend Green Air & love Edwin...