Main reason for 3 stars is because of their student ID policy: you can only use your student ID if it has an expiration date on it. Mine doesn't, and there's nothing I can do about that since my school doesn't print them on their IDs. I said that I could provide an actual certificate of enrollment or a "Good Student Discount Certificate" from the National Student Clearing House, multiple other different ways of bona fide verification and she wouldn't let me. The woman at the front desk said that's the only way "she" (purportedly the owner/boss, who is not her) allows them to do it. I explained that those are just as good as a date on a card, but she still wouldn't let me and told me that "it was only $5 more so it's not that big of a deal." It was actually $8 more, and if that money isn't that big of a deal, they should have been fine with honoring my ID with multiple certificates.
I'm not upset about compliance with the policy (other than the fact that telling someone to pay more money "isn't that big of a deal" is rude) but rather the policy itself; I think that disallowing someone to show other bona fide (arguably more credible) methods of enrollment verification is arbitrary. Seems like they try to get students in by having the student discount rate but ultimately not allowing them to use it so they still get the full price.
Otherwise, the spray tan in the VersaSpa was mostly fine, I have been tanning in VersaPros regularly for about 5 years, and they have 3 nozzles (as opposed to the VersaSpa's 2) and I feel like I get a better tan with the VersaPros, so I feel like $35 is a little much to charge. Additionally, the mist coming from the nozzles felt very light, which means the nozzles probably haven't been cleaned, leaving your spray lighter. However, after only a couple minutes outside, the spray completely came off/ran under my boobs, which has never happened with any VersaPro I've used. It was also very light on my legs, but that happens with every Versa I've used.
The nice thing about this place is that they provide towels, baby wipes, feet protectors for the bottom of your feet, hair ties, shower caps, and barrier cream, which is more than the norm where I usually tan. She also told me about after tan care, including mentioning that Dove products take all Versa sprays off, which I never knew.
TL;DR: don't expect to use your student discount, tan is ok, customer service is mixed. read more