DO NOT GO HERE! been going here for over 4 years. Management does not know how to treat their…read moreclients with respect. Their bookkeeper lost a payment for my services back in 2018 which is outrageous to retrieve after so many years to proof them wrong. Management preferred to be argumentative, rude, classless instead of owning their mistake. After so many times going in they decided to charge us for a service that was paid in full back in 2018. The massages are not worth the price. Massages are not anything special you can find a better place that will know how to treat their clients specially loyal clients.

Planned a couples massage for the lady and I. Thought this would be a good spot near lake…read moreBonavista. The so called "spa" is located on the second floor of the strip mall. So I suppose it's in the vicinity of the lake side. The now realized exorbitant price for a massage here offers no change rooms, no robes, no teas, no private relax area, no shower, nothing that would constitute this place being able to be called a spa. The massage was mediocre. I booked a therapeutic which was more a relaxation with the added cost. My areas of concern were barely addressed. The beds were comfortable and they did offer a plastic cup of water. They advertised direct billing to insurance providers and we did not receive this either. I regret coming here.

RiverRock Esthetics Spa is a wonderful experience, I will never go anywhere else for a pedicure!read more

Lavanya is an excellent professional, good listener. The environment is cozy and always there is a…read moreglass of water. I love punctuality. Great experience.

Excellent experience, great RMT massage L. Highly recommended place. Will continue to use Renewz…read moreSpa, direct billing for my benefits plan was a nice bonus.

I had a massage and Hammam treatment here and I would not recommend it. The Hammam was okay, not…read moregreat. The massage was hands down the worst massage I've ever had. I've gone for many massages, often once a week or every two weeks to a reputable upscale spa downtown, so I do know what a good massage feels like. This massage felt like they had never had any formal training and didn't understand how to knead muscles. I was so unhappy I stopped midway through and left. The masseuse did not ask me why I wanted to leave early. When I was leaving, I had planned to say something to the owner but the masseuse was nearby and I felt uncomfortable. However, I did make a point to call the next day and speak to the owner. I told them my experience and they said they would look into that masseuse's skills etc. I was not offered money back or anything. I discovered multiple bruises on my legs from this massage. The owner is nice but lacking customer service skills I would not recommend this place. There is a better Hammam place in the south that I prefer and I would recommend the Fairmont for massage. And this location sucks.

I am so happy to have found this place!!…read more My husband recently booked me a Moroccan treatment here and let me say, this place is a hidden gem!! I had hands down the most relaxing experience of a spa ever! I had the Dilek (I believe her name was) for my treatment and she scrubbed me sooo clean and gave me such nice massage through out with moroccan rhassoul clay + argan oil! When she was scrubbing me, she came over to show me the skin that came off my body, and I was slightly mortified to know how much dead skin came off! Also, the room that you go in is absolutely dreamy as well! You lay on a huge marble slab. Sooo luxurious! All in all, it was an amazing experience! I even met the owner as I was checking out and she was such a sweet woman. Can't wait to go back, and hopefully bring hubby with me next time.

This is my local salon and it's my go to for a facial. Awesome salon, super clean, staff are…read morefantastic! I loved reflexology but it's no longer offered. Hopefully they will find someone else who can do this. I tried the reiki energy healing with Joan and I loved it.

This spa is friendly and professional and I highly recommend it…read more Sam is a very personable and professional RMT.

My friends and I have been coming here for some time now. No matter the technician - the outcome is…read morealways the same... perfection. They ALL do a wonderful job in ALL their services. Communication is wonderful, and they keep you current with all trends. I've never had a bad experience, and their shop is bright and clean. Nancy, the owner, is exceptional. Just a wonderfully kind and amazing person. Truly I would HIGHLY recommend this salon for all your needs.

Hanna is amazing I went there today and I am obsessed with my nails!! The service was amazing and…read moreeveryone is so nice.

Groupon/Dealfind buyers beware- you get what you pay for. Deanne is unprofessional as well as…read moreannoying. She microderms your face and misses spots, then pressures you to buy product or wants extra for your neck - all the while talking about her sad life. You will often wait 20 min after arriving on time for your appointment and be forced to sit on the most uncomfortable couch ever waiting for her to finish her previous customer. She moves from dive to dive and the website is difficult to find and to book. Good luck - be warned! Jane

If I could choose a lower rating I would as a one star is much too generous…read more This "spa" is very difficult to deal with....from trying to speak to someone to inquire about an appointment (in which the owner's phone manners are very rude) to actually receiving a service that I had a coupon for; a massage and mud wrap (which I never received the service, but after what happened, nor would I ever want the service). A week prior to appt I called as there were two addresses, and was told to go to their new location, and when I arrived there early, they were not there (Beyond Beautiful was to be renting a room in a hair salon). They never moved in (and I was actually told that her business was not welcome there) ...so had to call them to see where I was to go. I then drove to correct location, which then made me late for my appt (by about 5 or 6 minutes). When I arrived, I asked why I wasn't called to tell me the correct location, and she said she couldn't call everybody, nor did she offer any apologies. (hmmmm...weird response....) She then lead me to her "spa" room (without filling out any paper work or asking me any safety questions about allergies, physical conditions, health history, etc, (luckily I have none, but as a former massage therapist, this is highly dangerous) and I told her I would like to pop into the washroom before beginning the hour long treatment. She said if I did, she would be deducting my washroom time from my appointment. (really???) I commented that if I would have had the correct location, I would have been early, which I did arrive early....at the address SHE supplied! It just got more ridiculous from this point as I felt I had been disrespected enough, from my very first conversation to now, and it was time to say something. I did tell her how unpleasant this whole experience had been and this was unacceptable. Then she tells me to go get a refund for my coupon then! There are no refunds for these coupons unfortunately, but she would not listen to any logic or reason and then said I better leave. (this was crazy to me!). During this "conversation" she was getting angry, loud, and getting much too close and I was feeling threatened, so much so I had to tell her to back away a few times....it was absolutely ridiculous and I've never been treated this way. There was obviously no point in any further "discussions", so I made my way to the door, while telling her I would be reporting her to the company I purchased the coupon from (Dealfind), writing my review, as well as the BBB. I've never posted a review on any company, but this was such an unbelievable experience. As a consumer, I wish I would have known something about Beyond Beautiful, as it could have saved me alot of trouble and frustration, nor would I ever have supported this establishment.

I have been going here for 4-5 years now . all their staff is amazing and very friendly . I LOVE…read moreLinda , she is awesome and so professional. . recommend this place for your Esthetic needs .

GREAT service and result! I got a shellac polish with gel top coat (as per their recommendation)…read more My nails are brittle, weak, and always breaking due to treatment, which is why I don't get cuticles removed (it stresses the nervous system) AND I have Raynaud's - this all makes my hands super sensitive to work with. BUT this salon took the time to listen, recommended the right service, and delivered! My hand nails look great, I'm going back to get my toe nails done.. I HIGHLY recommend this place!

My shellac manicure and pedicure turned out good this time. I was a bit worried after reading this…read moremany unpleasant reviews and I had not gone there for couple of years due to lack of customer service. Telling what you want done helped.

Another good mani-pedi today at Jack's classic nails and spa. I think Avy did a great job on my…read morenails! She did my nails earlier this year but I can't find the pictures. I would definitely recommend her as well. Went in early in the morning there are less people hence more time to chat with the girls and get good nail tips. If you want inspiration ask Jen she ALWAYS have great designs especially if you are unsure of colour combinations