One star for the food, one star for the location and ambience. Asked for no rice with my dish due…read moreto diabetes. Was told the cook wouldn't do that. Had a little back and forth with the server. That seemed to cost me actual "service". Two hours. That's how long it took to get redfish, then another 20 because the veggies didn't come with it. Not once was an explanation given what was taking so long, so we just smiled as EVERY other patron had their food delivered, ate, paid, and the tables turned over.
I decided to get petty, we completed our dinner, which did arrive hot, and was delicious. Asked for the dessert menu for my two sons and wife. Server asked if she could just tell us what's on it, nah sis, I'll take the menu. Ordered some fried Oreos, and a milkshake, joke at the table was, "why we don't just tell her we can pick it up on our way to the pier tomorrow, it may be ready by then". Finally came, we asked for it to go, we sat, we sat, we sat, it came back, with the bill as expected, what wasn't expected was the server standing over my left shoulder. I handed $300 cash on a $258 bill. I left with my $42 in change. Play with me.
Needless to say we won't be returning, which is a bummer, it was my children's, and wife's first time there and I was excited to share it with them. My son had to see me, a person who NEVER tips less than the what I believe to be the obligatory 20%, but offer 30-50, walk out leaving a $0.
I write this review, hoping not to anger anyone, but hopefully the management can focus on some remedial service training with their staff. At least this one in particular.
