I have uesde this company in Reader's Branch since I moved in five years ago. Has been a good…read moreexperience until now. They do not return phone calls and do not answer the phone. Charles Jones

I am under warranty with this company but as soon as it is over, I will be leaving them. No…read morecustomer service experience at all.

Had a clogged toilet at a home i am renting. The technician showed up on time and explained…read moreeverything as he worked. Provided information on the septic system and how to prevent further issues. Price was a bit high for me for just a clogged toilet but they were able to fix the issue and the technician was great.

The technician did a great job and updated our plumbing connectors along with installing the new…read morefaucet.

These guys are the best. Arrived on time. Their team was very knowledgeable and efficient. I would…read moredefinitely recommend them.

Absolutely flawless service. Great response to the Yelp "Get a quote." Great follow up…read morecommunication to schedule once I said to book the job. Called before arriving and arrived on time, and took care not to track mud in. As for the job itself (garbage disposal replacement) the service tech tried to unjam the old one first (which would have saved me money) but came to the conclusion the old one was toast. Installed a new one quickly and cleanly. Price was exactly as quoted. As he was boxing his tools I asked if White Glove did any water quality testing and explained a problem I suspect I have on my supply line. He offered to take a sample on the spot that would be sent off to a lab. He quoted me a price and said I could pay in a week when the sample came back. How much more could I ask for? Great first experience with White Glove. They are at the top of my list for future needs.

Khalil came over to fix a running toilet for me. He did a great job explaining the cause of the…read moreissue. I finally have peace now that the toilet is acting normal now. Thank you, Khalil!

Set up an appointment and they gave a two hour window ( lost two hours of work) but they didn't…read moreshow. Called them back and office said we were never on the books. Lost a new customer and we had a plumbing issue plus a remodel in mind. Not the way to do business. Would definitely NOT recommend.

The guys, Jesse and Mason, were prompt and knowledgeable. We had a leaking toilet, they diagnosed…read morethe issue, left go get parts, returned and finished the job, all in a timely manner I will absolutely use them again!

These guys are the absolute worst plumbers I've ever dealt with. One simple job that should have…read morebeen two trips to rough in then trim out turned into 7 visits and many hours of wasted time. Days were wasted for other trades involved. Very frustrating. Don't waste your time. Save your money.

I like to give people the benefit of the doubt, but I had a horrible experience when they replaced…read moremy bathtub with a walk-in shower. 1) The job took 3 days instead of 1. 2) Measurements were all wrong, so my tub and drywall were removed before I was told that they did not have a shower kit that would fit the space needed. Only the shower pan fit. 3) I still need to find someone to finish the walls. 4) The icing on the cake of my bad experience was that they made some long scratches on my hardwood floor, yet are refusing to take responsibility for it because there were already some older scratches. They are totally disregarding the evalution that my flooring guy gave and continue to focus on the older scratches and say that they cannot take responsibility for them because there were already older scratches... they used no flooring protection, not even a drop cloth or paper, yet they take no responsibility for the damage. 5) No professional personel. I was sworn at by the technicians when I showed them the damage of the floor. When I called the office to report the damage, they said that they would send their flooring guy to evaluate it, but the "customer service representative" came to take some pictures but mainly came to pressure me into paying instead. He said that the owner would not address the damage until I paid in full, even though that is the only leverage I have other than leaving a bad review.. so here I am leaving a bad review. You have been warned.

We noticed a leak at the top of our hot water heater, so I called Robinson's' and they were able to…read moreget to us same day. A new water heater was installed and problem resolved. Ryan and his helper were quick, efficient and got the job done with minimal fuss since we both work from home. I keep Robinson's on speed dial, because they are the best. Highly recommend their services for all your plumbing needs.

Still lying and refusing to return any money to the family he scammed out of $600k - no work…read morecompleted, lied to inspectors, destroyed their home and won't return any money! The check is in the mail - was his latest lie! He is a thief and a liar!

I gave Mr. Bryant money through Zelle to complete my hvac repairs. He never completed it claims he…read morewas hospitalized. And when he came out, he called and said he wanted to give back my money, but never took the time to meet me. Then, stop answering my calls. Never returned a call or text after saying he wanted to refund my money. Claims that his workers were supposed to complete the job while he was in the hospital and did not. So he blamed the negligence on his workers. I still have not received my money after 6 months.

Nick came out with a great quote, Bronson and Justin did the work. Both were personable and did…read morefast work that they could explain back to me well. Would recommend.

This was the kind of service I was hoping for! Drew was polite, respectable, and knowledgeable. He…read morecompleted the task of installing my faucet replacement in record time. Very happy with the final result, the price was reasonable. I will make Southern Plumbing my first consideration when I am ready to upgrade to low flow toilets. Thank you so much for being on time.

Excellent job on hvac replacement. Very professional workers, supervisor was overseeing the work…read more Top quality equipment with good warranty.

Unresolved water damage from a Woodfin installed mini split. They installed it a few years ago,…read moreI've paid for the maintenance plan every year. Right after service it started spewing water. Months later the water damage is still unresolved. I have holes in my ceilings and walls, probably mold. A company that used to value good customer outcomes now clearly just values $ under private equity ownership.