ServiceMaster was engaged to remove bad cigarette odor from my house. First they recommended attic…read moreduct cleaning. Then they washed everything: walls, ceilings and floors. Then they ran air purifiers for several days. Smell is now mostly gone, except around front entrance door and around access door to the garage. I am still working on that smell. Also, it took them a few days to come get the air purifiers. Overall I am satisfied with their work. They were responsive and professional.

Upon return from our vacation, we found that we had a lot of water damage because of a leak from…read moreupstairs bathroom seeping through ceiling downstairs. ServiceMaster team came right away and started cleaning and restoring the affected areas. Christopher Garcia is the Project Manager, and he is thoroughly professional, communicates very well, and answers all questions. He goes out of his way to help us out. It was amazing to see how he was managing his team as well! I highly recommend this business.

They are great. They respond quick & show up prepared to…read moreinspect. Give detailed quotes including scope of work. Scheduling was hassle free and process is quick. Their quote for the same scope of work was $2.6k compared to the $8-10k quote we got minutes prior which is insane.

Asked for a quote at 730am, they were out by 11am and told us honestly that our insulation was…read morestill pristine and no pests. Appreciate their timely response and honesty.

Flakey! The service was recommended by our realtor for a new house we just purchased, that had a…read morepet urine smell by the door. I never actually spoke with Chris, just text messages. My realtor said they were great however, they didn't show up and completely ghosted us. It was so stressful, inconvenient and expensive, as we were moving from 800 miles away, and having to arrange it all over the phone. We had new floors being put in and had to pay extra money for the flooring contractor to come on two separate days to rip out the floors, wait for odor treatment, and then put new floors in. We delayed moving into our new house by several days which cost us additional nights in an Airbnb. We had all of our possessions waiting for us in UBox storage, and had we been able to move in on Monday, rather than waiting until Friday for service that was never performed, we would not have incurred an additional month's rent for storage. Overall, they cost us somewhere between $1200 and $1400 due to delay, and never performed the service.

Seth and his crew are amazing. They are compassionate, professional and hard working. It is…read moreapparent that Seth and his team care about the individuals they are helping. If you are in need of their services, I am certain you will be pleased.

We had our bathroom remodeled by Advanced Restorations Plus Inc. over a year ago and recently one…read moreof the drawer glides broke. At first, I thought it may have been from the original installation, but Pete came out and explained that the drawer had simply become too heavy and caused the glide to fail. Even though the bathroom was out of warranty, Pete still took the time to help us. He didn't have the part at the time, so I bought it thinking we could fix it ourselves -- we quickly realized we could not! I called Pete again, and he came right by and fixed it for us. When I tried to pay him, he refused. That kind of customer service is hard to find these days. It really says a lot about a company that still takes the time to help their customers long after the job is done. Pete was awesome, and Advanced Restorations Plus Inc. is truly a company that stands behind their work and cares about people. Highly recommend!

I'm sharing my personal experience with Advanced Restoration so others know what to expect…read more They were hired by my insurance company to handle the demolition and mitigation for water damage in my home. During their work, additional issues arose in areas they handled, and in my experience the amount they initially offered to contribute toward repairs did not come close to covering the actual cost. This led to a lengthy back-and-forth over several months, and in the end my insurance company--not Advanced Restoration--covered the repair expenses related to those issues. I also had several concerns about professionalism while the crew was in my home. Despite multiple requests, some workers did not consistently wear shoe covers. I also heard profanity used inside my home, which made me uncomfortable. On one occasion, I observed two workers smoking in my driveway. These were not behaviors I expected from a company working in a residential environment. Overall, based on my own experience, I personally would not use this company again. I hope they take steps to improve communication, professionalism, and care for clients' homes in the future.

Service was prompt and professional. The technician explained everything clearly, completed the…read morework efficiently, and the price was reasonable for the scope of the job. Solid experience overall.

I can't be more disappointed with this company. Last Friday afternoon, five of the drain pipes in…read moremy home needed to be connected. They came quickly but gave us a shocking quote of $2,500. We were stunned. After Benjamin spoke with his supervisor, he came back and said it could be done for $1,250. But the price was still too high. Since we were in urgent need of water that day, we finally agreed to $820. That evening, after the work was supposedly completed, we discovered that all five pipes were leaking! We had no choice but to call Benjamin to come back and fix them. We scheduled for Monday morning, but he never showed up, saying he was busy with other things. He didn't come until today, Wednesday. We watched him closely the entire time to make sure the repairs were done properly and that there were no more leaks (though we're still not certain right after the repair). On top of that, there was another spot leaking from the top, which he ignored and didn't fix. He just said that the area was old and needed replacement materials, and that it would cost extra. We asked, wasn't this supposed to be included and fixed last time? We were very upset. Later, when I called another plumber, he told me I could try tightening that spot myself and showed me which tool to use. After tightening it, the leak stopped immediately--it clearly wasn't the "old materials" problem Benjamin had claimed. This company is extremely unreliable--their pricing is dishonest, their repairs are unreliable, and they don't show up on time. Everyone, please do not choose this company in the future!

Rocky and his team helped me out with mold remediation in my crawlspace and I couldn't be happier…read morewith the service they delivered. Just good humans doing good work in an industry that can be overwhelming. Mold is not a fun topic, but they are an honest company with fair pricing and great expertise. Not to mention the rigamarole the team endured working with my insurance company...Cannot recommend them enough. Thanks again yall!

This business I recommend ! They are not high pressuring . They are really a great family owned…read morebusiness . Thank you for your assement .

Our roofers went into our attic prior to doing their work and let us know that there was potential…read moremold/biological growth in some areas. I reached out to several remediation companies, and Servpro was the most professional, thorough, and incredibly reasonably priced one (I'm talking about a $2k+ difference with one other company)! Once our roof repair was complete, Patrick and his crew came out to do their work. They were prompt, efficient, and it seemed like they were very thorough. I even picked Patrick's brain on a few other areas of concern inside our house, and he was very transparent and honest. I hope not to need to use them in the future, but if I ever do, they'll be the ones I'll call. Happy to recommend them to anyone who needs remediation work done as well. Thank you!

I noticed mold signs/growth on my garage concrete floors. I knew then that I needed to get…read moreprofessionals to come out to take a look. I stumbled on Servpro on Yelp. After reading other reviews, I decided to give them a call. Patrick came out to take a look. He told me what was needed to be done and gave me an estimate. After couple days, I hired him for the job. On the day of the job, Patrick showed up with his team. Patrick explained in details of the steps they would take to treat my garage. They first deep cleaned the floors by sweeping and power washing then add the mold treatments and finally power wash it down again. Once all the cleaning and treatments were done, they placed 3 fans to blow dry the garage. The next day, Patrick came back to fill in the cracks in between the slabs to prevent water/moisture from coming up. I had a great experience working with Patrick and his team. They were professional, friendly, fast and efficient. Very easy to talk to. They cleaned up after themselves. Highly recommend.

1-800waterdamage is the best! After having a water pipe leak somewhere in the wall I ended up…read morecalling 1-800waterdamage to the rescue. Never before did I have to deal with homeowners insurance and home repairs. My insurance company suggested a couple different companies. My son in law who is a plumber for Sacramento state university suggested 1-800waterdamage. Thank goodness! Bill and Jacquelyn from 1-800waterdamge quickly got things moving. Not only did they take care of the water damage and moisture removal they got things going with the mitigation and connection to a contractor to rebuild the damage done to my house. 1-800WATERDAMAGE , great company who care about their customers and take pride in their work!

Chris squeezed me into his busy schedule just because he knew it would be tough for me to find help…read moreelsewhere. He was super kind, knowledgeable and very helpful. He went above and beyond to take care of things I didn't even know were a problem. I'm really glad I called him!

Update 1/26: Finally get a meeting scheduled with Gomer. One hour before the meeting I get an…read moreemail stating he has to reschedule. I didn't get a phone call, and was on my way home to have this meeting, I happened to open my email, and see that it was cancelled. I email and call, and finally the office personal connected me with Gomer. He states that I am responsible for getting the cracking and broken floors fixed from the subcontractor that Lawton hired. So again, the run around. After reaching out to the California Contractors State License Board, I have confirmed that this is the responsibility of Lawton, and not to be put on the homeowner. No one is getting back to me. Update 12/25: We never heard from Devon again about rescheduling, I checked in with her almost every other day tried calling tried texting tried emailing after two months of no response. Reached out to Gomer Masumbuko (COO). Let him know what was going on, he informed me that Devon Kelly had been let go from the company. I sent him all the texts I had from Devon. He said we would connect in two days. Weeks go by, I have to repeatedly attempt to connect with Gomer. Update 10/25: reached out, at least once a month, to get the work scheduled. I sent updated videos and photos of the pieces that were breaking more and more, and the new spots. We kept getting the runaround. Stated our concern that we were coming up on a year since the floor was finished. She said the floor was ordered and we set a date. We were canceled on the morning of. Update 2/25: Reached out to Devon, project manager, to let her know that the warranty work done in the original area (kitchen), by the subcontractor that Lawton had hired, was failing. Planks of the flooring are cracking and separating. Also, lots of loud popping and cracks. She confirm that that should not be happening, and was going to get it warrantied from Home Depot, where the flooring was purchased from. update (12/24): Our floors have been redone. I didn't think anything would come of leaving my review, but Lawton did try to make things right. The manager that helped us, Devon, was great. She was available to text, with questions, and wanted to make sure we were happy. She even scheduled additional work for us with the subcontractor that Lawton had hired to put the floors down in the warranty. Update: Since posting this review the COO has reached out and informed me that the crew, that worked on our home, no longer works for Lawton Construction. They are going to try to fix some of the things, that they can fix, and apologized for everything we went through. I will update this review once again, once the work is redone with a new crew, under Devon Kelly. Original review: Terrible, terrible, terrible! So many things went wrong with this company, and the job never got completed fully, and the craftman ship is awful. There is grout that is missing from tile on backsplashes. Workers didn't turn off water and had gallons of water that leaked into crawl space, so needed additional mitigation team, which of course they wanted my insurance company to pay for, even though it was THEIR mistake. Had to have industrial fans running for days, and had a $400 electric bill that WE had to pay. Was told the job was "small and would take minimal time to complete, 5 weeks"well 5 months later I had to hound them to get it finished. Would talk to one manager and get one story, and talk to another manager and get a compeletely different story. Learned that they didn't have employees for the job so they found others "who said they knew how to do the job". After job was completed they sent yet again another bill saying that they had mistakes on the other one and didn't account for certain things, also their fault! A year later, the grout is coming out of the tile and have to wear shoes or feet get cut on the tile.Towel rack coming out of wall, to discover that they didn't repair and paint the whole wall- they hung the hardware then painted around it. As we look closer we notice there is paint on the cabinets, or chipped from their tools, and most of the hardware in bathroom. Paint tape left. Floor tiles left chipped. Tack holes left. Smoke detector never hung back up. A corner of wall was never repaired at all, and there is just painters tape closing up the whole in the sheetrock. We had to paint and touch up kitchen walls and cabinets after they left. Hole behind backsplash was never filled, they just painted over it hoping we wouldn't notice. Tiles on floor/wall backsplash don't line up with the floor tiles. We can't use one of our floor vents, because they cut the tiles too big and had to hammer the vent shut to make it fit! So unprofessional all around, and looks like a high school trades class did the work, but charge top shelf. Would love to have all this work redone by someone else, but we don't have the funds to spend $30K, so we are stuck with it. As another review stated, don't walk from this company, RUN!

11 months in, the project is still unfinished. Poor communication, missed timelines, and repeated…read moreno-shows have made this an extremely frustrating experience. While the initial remediation crew was professional, the rest of the process has been unreliable. I would not recommend this company if you want work completed as promised.

We had a toilet overflow and flooded our entire downstairs. All Dry were very professional, prompt…read moreand provided 5 star service. They were easy to work with and we'd recommend them without hesitation. Great company!

Moved into a new house that had mold and water damage in the garage. All Dry was recommended by a…read morefamily friend who had worked with them in the past and I will be recommending them in the future. They were quick, professional and competitively priced. Most importantly, they fixed the issues with the garage and even cleaned it for us. Thank you!