I had an exceptional driver from Holiday. I was visiting DC from San Francisco and accidentally…read moreleft my suitcase in his car and he found my address and contacted my apartment company to track me down. The cab driver (Ahmed Ahmed) was worried because I had jewelry and other valuables in my suitcase. He was SO professional and kind and went above and beyond. What a great employee!!

We used Port Taxi after a wedding this past weekend (we lived 6 miles down the road), and when they…read morepulled up, the driver was in her own personal vehicle. She explained during the ride that they were down a cab so she was driving her own vehicle. There was no meter, and no price estimate given to us. She struggled with her Google Maps for awhile and we started to feel like this was not a professional operation. Then during the drive, she started telling us about how Port Taxi saved some girls from being price gouged recently. When I mentioned that Uber had tried to charge us $75 to go the 6 miles home, she said quietly, "Well, this is $77." I was floored. $77 to go 6 miles? How is that calculated if there is no meter? I would not trust them without an upfront estimate. My guess is they look at whatever Uber is charging during surge times and match that. There needs to be more regulation on taxis because people are getting taken advantage of.

Knew I had an appt. at AJH. Called Port taxi to see if they covered my area. Mike was pleasant,…read moreanswered my questions. When I called after I was done Mike said they were short drivers and would be 2 hrs +/-. A little while later I get a callback saying I will have a ride in 15 - 20 minutes. Got back home at a fair price. Thank you.

I was a pedestrian and a driver almost crushed me then told me "f you"…read more If you are susceptible to such road rage don't be a driver

We arrived early morning from Union Station , the driver was very professional and extremely…read moreaccommodating. I would recommend them again.

The driver is always curtious and professional when driving me to the airport. GoGreen Cab has…read moreexcellent cab service. Won't go with any other taxi service. Keep up the great customer service.

Driver on time and regular communication kept going at all phases of the reservation and before the…read moretrip.

After having a not-so-great experience taking an Uber from the airport to my hotel, I made a…read morereservation with DC Yellow Cab for my ride to the airport. I was able to easily make a reservation at dcyellowcab.com, and my reservation was confirmed via email. On the day of my pick-up, I was sent a text shortly before my driver arrive so I could track how close he was to the hotel. My driver Mohamed picked me up in front of my hotel and handled my luggage with care. It was a smooth ride to the airport. Mohamed was polite and professional. My experience with DC Yellow Cab was better than Uber. I will reserve with DC Yellow Cab again on my next trip to DC.

Despite having a previously bad experience with Yellow Cab, I thought maybe they'd mended their…read moreways. So I gave them another so I booked a ride several days in advance of my scheduled clinic appointment. Today I'm waiting to hear from Yellow Cab that my ride's on the way or it's arrived. Nothing! I call and I'm told They don't yet have a driver for me but they're still looking! What!??? I find they've scheduled my ride's is scheduled to be at my home at 10:4am. The time I'm supposed to arrive at the clinic! Whomever I was talking to just kept repeating that my ride's for 10:45am. I hung up cursing. I get a call saying that cat # whatever is on the way. OK. Maybe this won't be too bad. Cab picks me up at approximately 10:37. On the way I see his meter running so I ask if I'm being charged for this ride? I most definitely am. So I'm being charged twice for the same ride! I'm totally and completely done with Yellow Cab!

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

The best driver experience we have ever had! Knew the city so well and was a wealth of…read moreinformation. Would highly recommend. Our driver was Kevin.

Uber abandoned me at the airport and the app broke down. I scheduled a ride from the airport to my…read moreapartment A DAY BEFORE. I got off the plane to find my Uber driver 40 minutes away. I called him and he had no explanation except "Call Uber". BEYOND UNACCEPTABLE. I was unable to cancel the ride for another because your app thought my ride was "in progres" AND it wouldn't let me log in to make a phone call through the app or get help. Over and over again for an hour I tried to get help from Uber and couldn't reach a SINGLE PERSON. When I finally did--all they could do was charge me $30 for the trip you forced me to cancel THAT SHOULD HAVE BEEN THERE WHEN I ARRIVED and then charge me $78 for a new ride--$30 MORE THAN THE RIDE I HAD SCHEDULED. I've now paid $100 to wait an hour to get home when I should've paid $40 to not have to wait at all. They stole money from me, failed to help me when they left me stranded at the airport, finally *did* connect me with an agent only to charge me more than double for all the difficulty, and then made it impossibly difficult to even ASK for a refund--because there's no phone service for customer support. Just their circular AI and a series of multiple choice options THAT DO NOT COVER ALL POSSIBLE PROBLEMS. They're obviously trying very hard to take ZERO responsibility for your failures. So please know that I will NEVER use UBER again. I'm so done with them that I'm copy-pasting this review anywhere else that I can and giving them as many 1-star ratings as humanly possible.

I take Uber and Lyft almost always a weekly basis or traveling to the airport…read more Sometimes one is better than the other. A few Uber options are as follows: Uberx is the basic: warning though you might end up in a hoopty. Cracked windshields or a car thats been keyed by a jealous ex. UberBlack -luxury car UberSUV for a large party. UberXl is a step up from basic. I used this one recently. I rode in a nice Dodge Durango at a pool rate. So from Union Station to my destination. However because it was pooled, I was last to go home #sadface. This guy drove slow and I mean slow! However now there are better options now, for us ladies to ride safer. Ladies you can request a female driver now!! I only had one bad experience with Uber but that was a very long time ago. I like this that i can request a female driver and feel safer. If your going home from the airport, make sure you have both apps open and plug in your destination. They prices vary. So from Dulles to home is about 25 miles my ride was only $30. Lyft was me charging $73. Also refresh your app. The rates change. So when its in high demand . The prices go up. Wait a little and see that the prices will drop. Also doing UberShare helps save . I never have to share a ride I also have UberOne which saves me money but im under a promotion period for 30 days.

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

Lyft's map service over rides addresses I put in. I've used Lyft due to an injury for past 6 weeks…read more Half the time, the driver has gone to the wrong place. The phone number on the website is not customer service; it's gift cards

Dc taxi charges $4 plus 2.56 per mile. So a five mile trip with a 20% tip is just over $20. I took…read morea 5 mile trip and Lyft charged $33 one way and $37 back. This was the basic trip. I'm sorry but this should be illegal.

Life saver! Booked this car service last min and was so glad I did! Our driver was friendly,…read morepatient and timely making sure we were picked up after a concert. The car was very nice and I enjoyed the playlist on the way home! 10/10

The owner went out of his way to drive us home from the Cowboys tonight. Great company. Highly…read morerecommend.