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    Global Parts

    1.0 (2 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 month ago

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    U S Auto Parts & Salvage

    U S Auto Parts & Salvage

    (1 review)

    2 stars because the part worked, it was cheap, it was delivered to my mechanic & everything went…read morewell when they were trying to get my money, But... When I tried getting my money back, I learned the customer service leaves much to be desired. I initially placed my order over the telephone. No problems there. None until I later tried to return the part because my vehicle had a whole other issue than what was initially diagnosed by my mechanic. Upon entering the physical location, I noticed several signs stating there were no refunds & that you now have a spare part, no exchanges without a receipt, etc. When I placed the order initially I asked what the return policy was and was only told I could bring it back within 30 days if it didn't work. Not quite the same as the signs. I asked at the rep at the counter if I could at least exchange it for something else, and he motioned for my receipt and asked why I waited 15 days to return the part. Though this was well within the 30 day window, I informed him my mechanic took a while to fix the problem and it ended up being a different issue. The other part of the story is that I live an hour away & have other priorities but whose business is that really? I was essentially shooed away and left feeling insulted after being asked questions as if he was going to do the exchange. Either your policy is what it is or not. You have a million signs in store stating no returns. Maybe you should use some of that space to be more clear. Also don't play games, trying to gauge if I'm full of it or not as if you will accept the return/exchange.

    From the owner: We are always on the look out for the best of your auto parts .We also on the top to get a great…read moredeal that makes you happy and keeps you coming back for your good parts and good deals. With our goal we look forward to doing business that bring happiness to all customers !

    Global Parts - autopartssupplies - Updated May 2026

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