We went in to purchase coolant and were unsure which one to buy. An employee and a manager walked…read moreby us. The employee kindly asked if we needed help, but he wasn't sure which coolant to recommend, so we all looked to the manager for assistance. As the manager walked back out, the employee asked him for help. The manager slapped the container and walked off. Confused, we asked, "So, is that the one?" and the manager, Christopher, didn't even stop he just shouted, "It says blah blah blah on the bottom lefthand side," in a rude tone and kept walking. It's not always what you say--it's how you say it. His attitude came across as dismissive and unprofessional, as though we were inconveniencing him for asking a simple question. As females, this is exactly why we dread going into some auto shops because we're often met with disrespect instead of basic customer service.

My experience was so great! I couldn't start my car, got a jump and knew that they were about to…read moreclose, but they made sure to take care of me despite it almost being closing time. Everyone had such a positive attitude. A test was ran on my car and the battery needed to be replaced. They even replaced the battery for us! If I ever have any car problems, I'll be sure to come here again!

I went there today not knowing the Rules about grinders not allowed on the yard I had a Hercules…read moregrinder with a big battery that cost over 120$ I went back to get my grinder and didn't notice until I hit home that someone stole it off of my grinder but I'm going there tomorrow and make a police report and speak with management

Easy to locate matching vehicle Reasonable prices…read moreGreat selection Three locations for easy

Under new ownership. Donna, Kim and co. have really turned things around. If you're a trucker need…read morea secure place to park your eighteen wheeler near Atlanta, this is the place for you. Staff members are professional and courteous. They have a huge space that can fit any size of trailer or semi truck.

This is the only place my wife and I will go. The associates are exceptionally nice and helpful…read more Often they will come outside and do an installation. For instance they'll install windshield wipers or car batteries. Always leave happier than I was when I arrived.

I love this Advance Auto Parts. While the location may scare some people off, it's super easy to…read moreget into and out of the parking lot. The staff will happily help you find what you need with no attitude. Last week I went in to get some new windshield wipers. The cashier helped pick out a pair and helped me put it on. I even told him it was OK for him to laugh at my pretty haggard wipers that hadn't been replaced in forever. (Hey, we're in a drought ...) I highly recommend this place and will definitely keep going back. It's very convenient to Grant Park, Ormewood Park and East Atlanta.

Call before you come to the location in reference to parts and have them physically verify that the…read morepart is available. They will tell you over the phone the part is available then you get to the location and it's not available. Parts may say available in the system but when you arrive PART is not available. Drove 2 1/2 hours paid for the part and was told to drive around back to pick up the part then was advised part not able to be located associate stated guess staff didn't get up to verify. If I could rate this experience definitely would've been a negative. Not a good first experience.

Not even close to what is projected on their website. If you cancel an order or ask for a refund…read moreexpect them to drag their feet. Every purchase is processed through PayPal and they will put an additional 7 day hold on your refund. In all Global Parts is better at excuses than actual customer service.

Our Sales Rep Robert Allgood lives up to his name - he is all good! Customer Service and knowledge…read moreis top notch! He jumps on our orders and gets us parts as fast as he can and he personally delivers. Thank you Robert Allgood!

Robert A, Rush Atlanta is our sales rep here In Palmetto. He…read morecomes weekly to make sure we are good on parts or anything else we need. He goes out his way to get us parts he has even went and gotten parts and delivered them to us.

The folks at Amey saved me a ton of money on the parts to repair my daughter's wrecked Ford Focus…read more I got the front end from Amey for the cost that one salvage yard wanted just for the hood! Always check with these folks before you spend money elsewhere on late model used car parts. They were very accommodating and the price was right, so I will have no problem going back if the need arises.

From the owner: We specialize in selling quality used auto parts. We try to beat competitor prices with a daily…read morediscount of 25% off used auto parts. We welcome all. We also get rid of unwanted vehicles and try to pay TOP DOLLAR!

Great customer service and always goes the extra mile with me on parts . I have been coming here…read morefor a couple of years . As a small owned repair shop I am big on reviews and customer support and I appreciate you guys . Jana

worst place to get parts in Atlanta. hidden fees. bad parts. bad business: don't recommend. Coming…read morefrom a business owner myself.

2 stars because the part worked, it was cheap, it was delivered to my mechanic & everything went…read morewell when they were trying to get my money, But... When I tried getting my money back, I learned the customer service leaves much to be desired. I initially placed my order over the telephone. No problems there. None until I later tried to return the part because my vehicle had a whole other issue than what was initially diagnosed by my mechanic. Upon entering the physical location, I noticed several signs stating there were no refunds & that you now have a spare part, no exchanges without a receipt, etc. When I placed the order initially I asked what the return policy was and was only told I could bring it back within 30 days if it didn't work. Not quite the same as the signs. I asked at the rep at the counter if I could at least exchange it for something else, and he motioned for my receipt and asked why I waited 15 days to return the part. Though this was well within the 30 day window, I informed him my mechanic took a while to fix the problem and it ended up being a different issue. The other part of the story is that I live an hour away & have other priorities but whose business is that really? I was essentially shooed away and left feeling insulted after being asked questions as if he was going to do the exchange. Either your policy is what it is or not. You have a million signs in store stating no returns. Maybe you should use some of that space to be more clear. Also don't play games, trying to gauge if I'm full of it or not as if you will accept the return/exchange.

From the owner: We are always on the look out for the best of your auto parts .We also on the top to get a great…read moredeal that makes you happy and keeps you coming back for your good parts and good deals. With our goal we look forward to doing business that bring happiness to all customers !

I came here because I saw another post saying to come and get your car hooked up. They hooked it…read moreup, it ran almost as good as it did when it came off the lot. If you're in need of car service this is your place

Very reliable auto shop. They fixed the issue quickly and explained everything in a simple way. I…read moreappreciate the honest approach.