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    Services - BMVW Inc.

    Auto customization

    Auto electronics installation

    Auto maintenance

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    Auto repairs

    Routine automotive maintenance

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    Nalley Honda - Professional scammer

    Nalley Honda

    (199 reviews)

    This was my first time visiting Nalley Honda, and let me just say -- I usually stick to the…read moredealership where I bought my car, but I was pleasantly surprised. I ended up getting the best care. They're quick, efficient, and really make the whole process feel easy. I worked with Service Advisor Robert, and I completely understand why he's been here for 15 years. Great guy, even better personality. He took his time walking me through everything, explained what I needed and why, and didn't just hand me a paper and send me on my way. He made what could've been a stressful visit feel simple. I truly appreciate him for that. Everyone I interacted with was friendly and courteous. I honestly couldn't have asked for a better experience. Thank you to the entire Nalley Honda team. And for my remote workers -- they've got a little cubicle setup where you can plug in and get work done while your car is being serviced, plus a lounge area. Highly recommend this location.

    I recently visited Nalley Honda for some recalls that were on my vehicle. The process was smooth…read moreand hassle free. I called provided my VIN, confirmed the recalls, scheduled my service, and within 3 minutes, I was all set. On the day of service, I arrived. Pulled in. Gave my name. They took my keys. Confirmed my services and advised that Lee would be my tech. They advised it would be about 3 hrs so I opted to leave my car and come back and get it. Once Lee took a look at my car, I received a text and email advising of the process and what services were recommended. I was able to make my selections and do everything online without any issues. Love it! When my vehicle was ready, I received a call from Lee and was on my way. Once back, I checked in at the desk, was handed my cars, and my car was out front waiting for me. When I say smooth. Truly a seamless, well oiled process. Great Service. Professional Staff. Easy Process.

    Classic Collision

    Classic Collision

    (21 reviews)

    Great customer service. Friendly staff. They worked with my insurance and rental company…read moreseamlessly. As a geico customer my rep was forthcoming. He kept me up to date on repairs even reassured me when it took a little longer the reasons why. Front desk clerk was attentive. My repair looks great! Thank you union city team

    ***Fraud Alert*** Avoid…read more Avoid this place completely if you can. You have been warned. I had a claim through Geico and this was the shop they sent me to. These folks started scamming me from the moment I arrived. They gave me an extremely low estimate and then charged me 10x more AND on top of that they did not actually perform the services they stated they would. First, when I initially brought my car to them I asked them for an estimate so that I could compare prices. This was for a broken passenger window. After the guy took pictures he said he couldn't give me an initial estimate but he will send the pics to Geico and then I'll get an estimate. He encouraged me to leave my car but I was uncomfortable doing that without knowing how much I would have to pay. Good. I took my car home and waited for the estimate. Next, the estimate comes and it is like $300 to replace window. Fine sounds reasonable. I accepted and then scheduled drop off. At drop off it was explained that estimate may change once they fully open things up etc. Understandable. I then told the mechanic to let me know if the estimate changes and to call me for me to approve. Next, a few hours later I get the new estimate and it's $2500!!!! Damn near 10x the original estimate. I immediately called them and said I don't want any of those additional services including the paint job they added and some other stuff. I asked them to stop everything and I will come pick up my car. So then the manger tells me they have already started and the door is all apart and buffing has started. Huh? First off, the estimated time of completion was a month and at the shop I was told they was sooo backed up and wasn't sure when they could start. But now yall have already started. I called BS and told them I would take it as is. They said the car is not in driving condition so they can't release it and it's after closing anyways. I'm pissed at this point but I'm also traveling for work. So after going back and forth with them over this I essentially had no other choice but to pay 1000 deductible for this repair. But that's not the end of it. After all that, when I finally get back in town after I had someone else pick up the car I go to inspect the vehicle and the scratches on the door is still visible so they didn't buff or paint that and when I go to close the door all I hear is shattered glass still in the inside the door like they never opened it up and removed the shattered glass from inside the door. Ridiculous and unprofessional liars. Do not use this shop and tell GEICO to not send your car there!!

    BMVW Inc. - autopartssupplies - Updated May 2026

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