Kimberly and Owner Jill are amazing. They continually keep me updated and look for the best pricing…read moreand coverage!!

Kim Wilson was incredibly professional, helpful, and walked me through each step. She got me the…read morebest rates with great coverage, and did not try to oversell me. She was very respectful and I am excited to work with her!

My wife and I have been with Wise Insurance since 2004 (I myself have been with them since 1999). A…read morelot has changed over the years, but the service has always been top level. I feel that Lisa does a great job making sure we are in the best policies for our lifestyle! We've been approached by many agents, but I can't imagine ever trusting any other agency.

From the owner: Fort Wayne, IN:The Wise Insurance Agency has been locally owned and operated since 1990 and has…read morebeen helping the residents of Indiana, Ohio, Illinois, Michigan, Florida, and Texas receive the best insurance and customer care in the industry.

Always available and always helpful with any question or concern. I have ben with this agency for…read moremany years and recommend them highly.

From the owner: Our mission is to enhance your experience. We help you choose the right coverage for you and your…read morefamily. We see beyond normalcy and take customer service to the next level. We are your good neighbor during times of need and a friend to celebrate life's mile stones. We want to be Fort Wayne's option for auto insurance, car insurance, homeowner insurance, life insurance, health insurance and small business insurance. License #: IN-889939, IL-17008758, MI-17008758, OH-1131312

Great staff and customer service! I have used them for years. Quick phone call to make any changes…read moreand there is always someone in office to talk to, so I don't have to call customer service.

~ So on the night before last, I had to make a trip to the store, only to find out that I was…read moreliterally overdrawn in my bank account by $169.47!! I am truly absolutely infuriated. Allstate had it listed on my app that my 6 months of Auto and 1 year of Renters Insurance was -NOT- due until 03/08/2021 for Auto Bill Pay...Last night they withdrew the funds. Had I of known that they were going to do this, I would have definitely made sure that the funds were available as I'm constantly moving money around from various accounts. When I contacted them this morning and provided them screenshots to show proof, they simply apologized, informed me that my insurance -WAS- currently due, and that they were uncertain why the app listed the date to be otherwise. I've had perfect insurance with them for close to 5 years without any issues with my annual 6 month payments (Full Coverage). They -ABSOLUTELY REFUSED- to cover any of the overdraft fees whatsoever, saying that while it was their fault, that they were choosing to not incur any liabilities! Are you freaking serious?!?! They then tried to pin the blame on me, stating that they tried calling me back in January and so forth. Yes, they did call and leave a voicemail back in January, and having upon listened to it, I immediately checked my Allstate App to see what my due date was so that I could be on top of everything as I was working 3rd shift and it was difficult for me to return their phone call during office hours. On the voicemail message that Allstate left, they NEVER gave me a due date, but rather said that my "Policy was coming up for reschedule" and to give them a call if I had further questions or needed to make any changes. I immediately canceled my insurance, and switched my plans over to GEICO. I'm now paying $75 cheaper for the same plans with the same premiums, and in December will even go down $200 less almost if I continue with my almost perfect driving record (one minor accident in 20 years)! You can definitely guarantee, that I will be doing every review possible from Google, Yelp, BBB, Etc., on Allstate about this absolute BS ; I understand that mistakes occur, but when you are truly responsible-- FULLY OWN IT AND CORRECT IT!! **At least my bank (3Rivers FCU) told me that they themselves will completely remove all fees as soon as Allstate has reimbursed the funds that were removed. If you click on the pictures, you will be able to see them in full view with actual dates and so forth*** FYI-- Erick Juarez was my agent, and honestly showed that he could care less, found the situation laughable, which during this Covid crisis, you would think that he would be more concerned about his customer base.

I've been in Allstate customer for over 20 years for both home and auto insurance. After buying a…read morenew house we experienced plumbing issues with the upstairs and had to file a water damage claim. To make things go faster I went through someone that was pre-authorized to do the work. What they don't tell you is that they sub out to other companies so some random people did the work. It was subpar to say best. Then last year we had a similar issue with the downstairs plumbing. That time I did not go through who they wanted me to go through to do the repairs. They fought with me the entire time over the estimates. Then when it was time to renew my homeowners insurance they would not renew it because I had claims and failed to notify me beforehand. Then when it was time to renew my auto insurance they had doubled my premium. This is no reflection on Kevin because I think he is an amazing agent but this is towards Allstate in general.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a lifelong resident of Fort Wayne and volunteer in the community in many different areas. I am honored to have helped many people and customers with their insurance needs over the past several years and continue to do so.

Our service with this company has never been perfect but we are totally fed up with how My…read morehusband's car accident was handled. He was rear-ended in an accident this last march and all-state under-valued our car leaving us with a 1,600 debt owed. Our most recent letter from the claims department says they only collect money from the at fault carrier, but then tells me to Contact the at fault carrier and finally recommends we file a small claims suits. They are all over the the board pushing the responsibility back at us. WHAT AM I PAYING YOU TO DO...OBVIOUSLY NOTHING....think we will file small claims against our agent and all-state for not doing their job.

Garbage! I am so disappointed and upset with Matt at this company right now that it's not even…read morefunny. We switched all of our policies over to All State recently. Matt Hullinger was super helpful when we were shopping around and looking to switch from State Farm. We decided to switch all of our policies--two houses, rental insurance policy, 4 vehicles. A lot of coverage. He was suppose to take care of canceling the policy we currently had, transfer it over, etc. Nope. Didn't even follow up with our old policy holder. Someone from this office called us and that is how we found that out--that the old coverage had not been cancelled as they said it would. So that was the first...let down. State Farm cancellation was post dated from when it was suppose to be cancelled and switched to All State--so hats off to State Farm for that. No biggie. Unprofessional. But I'll survive. Now, nearly 3 months after we switched we are told we need a railing on our stoop at one of our rental properties. Ask Matt if this is necessary as we 1) didn't know about any concern about this initially, 2) it is a rental quite a distance away and thus is not feasible and 3) the money we would have in putting up a railing would negate any savings from the policy switch for at least a year, maybe two as it is a concrete stoop. Why would we do that! Matt never follows up. We get busy, we don't follow up as we got busy and forgot. We follow up with him again, and he said he's going to check into it. Never hear back from him. We forget again too. And then a couple weeks later we get a notice of cancellation policy! No handrail up before October and the policy will be cancelled. Now he decides to get back with us when we get back with him. Says it has to be done. I'm furious! We should've known about this, or at least the possibility that it might need done, beforehand. We know nothing about this, switch policies and then this comes up?! Wow. Shopping around again for a new Insurer as we speak. Wanted to warn others though about the seeming unprofessionalism and incompetence at this All State. Maybe others are better...I don't know. I know I won't be using them again.

Nick helped my wife and I secure our future through great financial planning. We also have setup…read moreour children with some financial stability when they get older. Nick worked with us to figure out the correct route to accomplish our short and long term goals. I would recommend him to anyone looking for financial advising.

From the owner: We specialize in holistic financial planning for families and small businesses in Fort Wayne, IN,…read moreincluding both insurance and investment solutions.