They gave a preapproval for someone who was obviously not qualified. We spun our wheels for over a…read moremonth and I paid over $1,000 in appraisal fees and in the end they were not able to get the loan approved. They only look out for themselves. Thy are polite and professional with their words, but they are crap when it comes to looking out for their client's needs. Yes they are great it they can get it to work out, but they don't care about suckering you thin if it does not work out.

My experience with their customer service was terrible. They only have AI assistants that are not…read moreresponsive. When you finally speak to someone they are in the Philippines and barely speak English. You can't speak to anyone in the US. They are pitiful. They were great when they sold me the loan. When I tired to recast it and they already had my money, it was nothing but headaches. They had no trouble receiving my money but always lost forms I sent them. If you call to inquire, you get no answers, just AI or nonEnglish speakers. Thumbs down.

I was worried about getting a loan with a not-so-great credit score and a short sale in my past…read more.. but Nick Staker was amazing not only get me into a loan, but a 203k loan so I could do improvements on a house built in 1930. Academy Mortgage was extremely professional from the beginning to the end. They had all the answers to my questions when it came to my 203k loan where as other mortgage companies had never processed before and wouldn't even consider. I would HIGHLY recommend Nick and team to anyone who has a dream of being a home owner! Thank you for everything!

Thanks to Nick and Mari at Academy Mortgage. They worked so hard on our behalf and now we are…read moreliving our dream of home ownership.

Brian was so great in our process to help us get a loan. He was really patient and really helped us…read moreas first time home buyers. We are so thankful to be in our home and thankful that Brian helped make that happen. Thanks Brian!

From the owner: Union Savings Bank offers a value-added mortgage lending experience that comes from a combination…read moreof low closing costs, great rates, and unique products that often result in substantial savings. Equal Housing Lender. Member FDIC.

it seems like in the last year everything is difficult. Nobody wants to do their job and they want…read moreto put you off and make things three times as complicated as it should be before customer service was excellent. I have been there for almost 40 years and I am seriously contemplating, a change

Their cd rates are usually higher than other places. The one on Lima rd is very friendly.read more

I found that community mortgage was quick to start showing me houses. Unlike other mortgage…read morecompanies. Mike always made time to show me. They were honest. Joelle took time to explain things we didn't understand. They managed to find us what we could afford. I would recommend Community Mortgage!

From the owner: Community Mortgage Lending is Fort Wayne's oldest Mortgage Broker. Unlike other lenders, we…read morebelieve in providing a one on one approach to mortgage loans. Often, a mortgage is the biggest financial transaction in a person's life and our customers are pleasantly surprised to know that they deal with one person throughout their mortgage process from beginning to end. With our competitive rates and programs, Community Mortgage remains the area's first choice in mortgage lending for over 34 years.

The worst mortgage experience I could have possibly had. Zero communication from Mark. We'd ask a…read morequestion via email and if he responded at all, it would be a one-word answer. In the end, we never got to closing and he never explained why.

From the owner: Purchase and Refinancing of Home Mortgages. Conventional, FHA, Rural Development and VA loans.read more