I cannot say enough about Joy DenHouter and staff at SourceOne Insurance. Joy has gone the extra…read moremile for my family and I during an extremely complicated situation. Her knowledge of the insurance world combined with being an attorney has made her an invaluable resource. We have felt more like family than customers. Highest recommendation possible.

Had her do my taxes. She did them, which is fine. The problem is I forgot a tax form (I forgot…read moreabout it because it was never mailed to me) but I reached out to her to get a correction for my taxes. She said she would do it. Provided all the info to her, then proceeded to never reply to me again and never confirming to me if she ever put the tax form in. Reached out to her for MONTHS, yet no response what so ever. Offered to pay if there was payment required for her services. Still nothing, I just wanted it done because not filing something is a huge deal with the IRS. She didn't provide any info at the beginning of what I need to bring or have ready, nothing. Price is fine, she did the taxes but her prep for customers and customer service is quite poor. Seems to barely read her emails and barely responds and when she does it's days or even weeks late. This is poor customer service and could lead me to legal issues with the IRS if she said she would do it then proceeded not to do it. I have no idea. She never confirmed or replied to me, so safe to say she probably didn't since she didn't ask for payment even though she said she would and I provided her the docs.

Shelly is incredible! She does my entire family's taxes and we couldn't be happier. She is very…read morenice and competent. You can tell she knows what she's doing and she does a good job at it. Her services are very affordable and she provides you with a work up of the things she's done with all the information you need. She's always available for any questions you have an reply's to you in a timely fashion.

Moving from Michigan to Indiana, I had to change my insurance. Amber did such a good just…read moreexplaining the differences between the two states. She explained several policy options and helped me find something that fit my needs and my budget. She is always available to help in any situation. I would highly recommend her to anyone! -Katie

I had an amazing experience! She helped me improve my credit and made the whole process easy to…read moreunderstand. Thanks to her hard work and guidance, I was able to get approved for my dream car with a low APR. She was professional, responsive, and genuinely cared about helping me reach my goals. If you're looking to improve your credit and put yourself in a better financial position, I highly recommend her services. Thank you again for everything!

After leaving town for a new job, Lauren from the office noticed something off with my policy and…read moreshot me a text. Turns out, I had overpaid a bit after I left. Within a couple weeks I received a check for the amount I had overpaid. Everyone in this office has always treated me like a close friend. (Which seems to be the standard for a State Farm office). When ya move around as much as I do, it's comforting to know your insurance agency has your back.

We've been with Steckler agency for more than 10 years. Both Tom and Adam Mitchell have proactively…read morehelped us get better coverage and better rates. Fully recommend them.

I had a great experience with Mr. Guilford. He spent a lot of time with me to understand my…read moresituation, explaining my options, and answering my questions. I would recommend him to anyone looking for advice about retirement and financial planning.

Kimberly and Owner Jill are amazing. They continually keep me updated and look for the best pricing…read moreand coverage!!

Kim Wilson was incredibly professional, helpful, and walked me through each step. She got me the…read morebest rates with great coverage, and did not try to oversell me. She was very respectful and I am excited to work with her!