Kimberly and Owner Jill are amazing. They continually keep me updated and look for the best pricing…read moreand coverage!!

Kim Wilson was incredibly professional, helpful, and walked me through each step. She got me the…read morebest rates with great coverage, and did not try to oversell me. She was very respectful and I am excited to work with her!

Terry Anderson has been our Insurance Agent for more than 25 years and we have not 1 complaint. My…read morehusband became ill late this year and l had questions about our policies. Terry answered them completely and compassionately. When l needed documentation for legalities his Admin Staff bent over backwards to help me. If l could give 10 stars l would :)

Terry and his team provide exceptional and personal service. They have helped us through several…read moreclaims over the years and really made the process as easy as it can get. Sometimes crazy stuff happens in life and it's really nice to feel like your insurance agent is on your side. It has always been easy to get in touch with them, and on the rare occasion the phone isn't picked up, I have received a return call very quickly. I highly recommend them.

My wife and I were impressed with the level of service provided by Agent Doug Hoch. He went above…read moreand beyond to help us through the insurance process and his follow-through saved us a lot of stress when the insurance company made a mistake. He is thorough and knowledgeable - Very good at what he does!

From the owner: Hoch Insurance has always lived up to its name by being one step ahead of the insurance industry…read more We have been serving the Greater Fort Wayne Allen County and surrounding areas since 1967. We are always finding better ways to serve you with our new and personalized programs. Please call us now to get a quote.

Nick helped my wife and I secure our future through great financial planning. We also have setup…read moreour children with some financial stability when they get older. Nick worked with us to figure out the correct route to accomplish our short and long term goals. I would recommend him to anyone looking for financial advising.

From the owner: We specialize in holistic financial planning for families and small businesses in Fort Wayne, IN,…read moreincluding both insurance and investment solutions.

I had a person hit my car who is insured by Erie - I have left multiple messages and get no…read moreresponse. DONT use this company. My next option is to get an accident attorney at this point. I don't think Customer Service is even in their vocabulary.

I'm not in the habit of leaving negative reviews, but I feel obligated based on my experience with…read moreErie Insurance. I received multiple late fees due to the fact that my agent failed to set up autopay on my behalf correctly and only after I experienced complications in applying on-site and by phone. These odd payment issues occurred here and there over the course of a couple of years, and then my agent quit abruptly. Here's where it transitions from past poor service to terrible customer service. I receive a letter saying something to the effect of "your agent has resigned - you'll need to find a new one effective immediately" ​without any assistance whatsoever. No guidance on how to go about finding the next one, not even a call during the transition. They dumped all the responsibility on me and then applied more pressure with bank fees associated with late payments for reasons I still, to this day, don't understand and never received reimbursement for. Obviously, I decided to cancel my insurance. I spoke to multiple people at the company, was passed around the phone tree, and continued to receive mail after I had "closed my account" requesting payment and to find a new agent for my insurance with their company on their behalf. So as you can imagine, I pushed back a few more weeks and finally got out of being involved with Erie Insurance. Turns out I'm saving $20 a month with State Farm and their customer service is great! But, the Erie Insurance drama continues. I received a call from a COLLECTIONS AGENCY the other day saying I owed another month's worth of insurance, plus $40 in LATE FEES to Erie effective immediately. I am genuinely DISGUSTED with this company and the lack of support they've shown their customers. I was told by an​ Erie member after I closed my account that I hadn't owed any outstanding costs associated and am now being threatened to pay, which I did & then insisted on a written copy as proof for obvious reasons...good riddance​ Erie Insurance.