Melissa and Nicky have been helping me with my insurance for over 5 years. They are extremely…read morehelpful and able to answer my questions anytime (even on the weekend and on late days). They can also give me the best deal in a matter of hours (they usually respond to my email within a couple of hours). Melissa goes above and beyond to reference another insurance company when I open my first business in Fort Wayne. She can't help me with my business insurance because I have never opened a business. Anyway, they are helpful, knowledgeable, and get the job done at a very fair price. I highly recommend

I started my insurance with Melissa after moving to FW in 2015 and all seemed to be fine…read more After a year or so I got a call telling me the card they were using for payment had expired, which was odd because that card had in fact NOT expired. I called back and left a message to use the same card they had been using, and to call me back if there were any issues. I heard nothing back and assumed all was well. Fast forward to a few months later and I noticed that my card wasn't being charged for insurance, turns out I had been driving around uninsured. I called back to rectify the issue and Melissa informed me that my rates would nearly double because I had been driving uninsured for too long. She proceeded to blame the issue on me for when my voicemail was forgotten/ignored. I switched to GEICO soon after. Now, almost two years later, I find out that the vehicle loan I had gone through her for and paid off over a year ago is still showing on my credit report. State Farm is apparently still in the dark ages because they require you physically mail a form to their IL address to do anything about the issue. No representative from State Farm or my former insurance agents office can do anything to help get this rectified easily or quickly. I highly recommend NOT using State Farm. I would give 0 stars if it were possible.

Nick and his team were great to work with on one of my latest real estate transactions. They were…read morecommunicative, friendly, and prompt. Highly recommend Nick Staker and his incredible team at Ruoff Mortgage!

outstanding customer service Nick exceeded my expectations and guided me through the processread more

I was worried about getting a loan with a not-so-great credit score and a short sale in my past…read more.. but Nick Staker was amazing not only get me into a loan, but a 203k loan so I could do improvements on a house built in 1930. Academy Mortgage was extremely professional from the beginning to the end. They had all the answers to my questions when it came to my 203k loan where as other mortgage companies had never processed before and wouldn't even consider. I would HIGHLY recommend Nick and team to anyone who has a dream of being a home owner! Thank you for everything!

Thanks to Nick and Mari at Academy Mortgage. They worked so hard on our behalf and now we are…read moreliving our dream of home ownership.

This is kinda a response to the 1st comment I applied online not in person and got the loan I…read morewanted without having to give them anything it's only when I renewed my loan and went in to the local office when that's happened and I still didn't give them nothing of importance maybe your credit history/score was bad idk but I can only tell my experience...now for the rest they gave me money to pay off medical bills when nobody else did so go me their 5stars the online part the local offices are 2-3 stars but that's y I do everything online I've missed a couple payments now all my payments have to be done by me calling in so that's how I dealt with them and you'll get good nd bad experiences from that but online is honestly the way to go

When we moved to the fort about 6 years ago we switched from Bank of America to Chase. We have…read morenever regretted that decision. Chase has several locations and plenty of ATMs. We have checking and a savings accounts. When on occasions when we have contact with the staff they are capable and personable. Chase offers anything that you need in a financial institution.

I went through the drive thru at the chase bank on west Jefferson blvd. Lola was so kind and…read moreprocessional and friendly. She was such a happy person in my day. People with an attitude that great are so rare. She gives the whole bank a good name !!! Also Cole is so great too and is so nice to my daughter. What a great location ! Who would think that doing regular banking would be such a great experience ? Congrats on hiring amazing employees !!!

We moved from out of state in December. We left a fantastic federal credit union that offers so…read moremuch for free and their whole goal is to see families do well financially. They offer insurance policies, a low 7.7% fixed rate not attached to prime credit card, and 1.95% car loans as well as 2.8% mortgages for folks with great credit ratings. There is literally a fee for everything under the sun here! If you open an account and close it before 6 months is past there is a $25 fee! We are staying with our out of state credit union. They are tech savvy enough to make that easy! This review is for the Old National Bank at 9898 Illinois Rd.

I moved to Fort Wayne in July of 2017. I visited around to various banks, looking for the right one…read moreto open an account with and apply for a home loan. The tellers at Old National were so welcoming! They gave me the information I was looking for, but more importantly, they felt like instant friends as they inquired about what had brought me to the area. I ended up finding my realtor through their recommendation, found my dream home, and am so pleased to have the opportunity to settle in the area and continue to do business with them! Thanks to Dawn, Hannah and the others who have made me feel welcome and have helped me see my lifelong dream of becoming a homeowner come true!

I want to give a BIG SHOUT OUT to Eileen McMillan's State Farm office in Huntington Indiana. I…read moredealt with the sweetest gal named Tina and she was so helpful and seeet to work with. After being with Farm Bureau for 31 years I made the switch because they would not help give me as good as a deal as State Farm! So, I left them!! More coverage and an umbrella policy for way more then I was getting at Farm Bureau and for a cheaper price! Thanks Tina for all your guidance and help! your the best!!