I found that community mortgage was quick to start showing me houses. Unlike other mortgage…read morecompanies. Mike always made time to show me. They were honest. Joelle took time to explain things we didn't understand. They managed to find us what we could afford. I would recommend Community Mortgage!

From the owner: Community Mortgage Lending is Fort Wayne's oldest Mortgage Broker. Unlike other lenders, we…read morebelieve in providing a one on one approach to mortgage loans. Often, a mortgage is the biggest financial transaction in a person's life and our customers are pleasantly surprised to know that they deal with one person throughout their mortgage process from beginning to end. With our competitive rates and programs, Community Mortgage remains the area's first choice in mortgage lending for over 34 years.

They gave a preapproval for someone who was obviously not qualified. We spun our wheels for over a…read moremonth and I paid over $1,000 in appraisal fees and in the end they were not able to get the loan approved. They only look out for themselves. Thy are polite and professional with their words, but they are crap when it comes to looking out for their client's needs. Yes they are great it they can get it to work out, but they don't care about suckering you thin if it does not work out.

My experience with their customer service was terrible. They only have AI assistants that are not…read moreresponsive. When you finally speak to someone they are in the Philippines and barely speak English. You can't speak to anyone in the US. They are pitiful. They were great when they sold me the loan. When I tired to recast it and they already had my money, it was nothing but headaches. They had no trouble receiving my money but always lost forms I sent them. If you call to inquire, you get no answers, just AI or nonEnglish speakers. Thumbs down.

I have referred numerous buyers to Betsy Smith over at Caliber Home Loans and have been very…read moreimpressed with many facets of her business. She is professional while maintaining an easy going attitude. Her processes are strong, and her dedication to closing on time is diligent to say the least. I trust her with my business and that is saying a lot. I would recommend her to anyone looking to buy a home or refinance their current mortgage without hesitation.

Unresponsive and unhelpful company. Steer clear of these agents! They are only interested in…read morehelping you if you can make them money. I asked for help with a previous loan issue that was a result of their mistake and I got blown off. Just want to warn future customers!