Had her do my taxes. She did them, which is fine. The problem is I forgot a tax form (I forgot…read moreabout it because it was never mailed to me) but I reached out to her to get a correction for my taxes. She said she would do it. Provided all the info to her, then proceeded to never reply to me again and never confirming to me if she ever put the tax form in. Reached out to her for MONTHS, yet no response what so ever. Offered to pay if there was payment required for her services. Still nothing, I just wanted it done because not filing something is a huge deal with the IRS. She didn't provide any info at the beginning of what I need to bring or have ready, nothing. Price is fine, she did the taxes but her prep for customers and customer service is quite poor. Seems to barely read her emails and barely responds and when she does it's days or even weeks late. This is poor customer service and could lead me to legal issues with the IRS if she said she would do it then proceeded not to do it. I have no idea. She never confirmed or replied to me, so safe to say she probably didn't since she didn't ask for payment even though she said she would and I provided her the docs.

Shelly is incredible! She does my entire family's taxes and we couldn't be happier. She is very…read morenice and competent. You can tell she knows what she's doing and she does a good job at it. Her services are very affordable and she provides you with a work up of the things she's done with all the information you need. She's always available for any questions you have an reply's to you in a timely fashion.

Warm, welcoming, helpful staff. Went for notary public services. Was in and out in minutes. Thank…read moreyou all so much!

If you are currently paying for insurance with this company, you might want to check competitor…read morerates. This company charged me more than an extra hundred dollars a month for the same policy at several other competitors. Inquiries about why my policy was so high were met with disinterest and excuses but no real facts. I called to make a change to my policy to try and make it cheaper and was still charged previous amount. The resulting phone call to inquire how that happened was met with the older woman who works for Murphy screaming at me and then hanging up. There was no aggression on my part and no warning on hers before she let me have it. All I did was explain the situation and ask if the difference could be applied to next months bill. So glad it happened with witnesses present because the situation was so unbelievable the reality gets lost in retelling. I have NEVER had someone in a professional capacity talk to me like that, much less with no apparent reason. I feel bad she had a bad day but that had no bearing on my policy.

We've been with Steckler agency for more than 10 years. Both Tom and Adam Mitchell have proactively…read morehelped us get better coverage and better rates. Fully recommend them.

I had a great experience with Mr. Guilford. He spent a lot of time with me to understand my…read moresituation, explaining my options, and answering my questions. I would recommend him to anyone looking for advice about retirement and financial planning.

My wife and I were impressed with the level of service provided by Agent Doug Hoch. He went above…read moreand beyond to help us through the insurance process and his follow-through saved us a lot of stress when the insurance company made a mistake. He is thorough and knowledgeable - Very good at what he does!

I've been doing business with the Nietert's for over 40 years. First with Dick and Now with Matt…read more They are great people. I can highly recommend them.

I called for a quote but their price didn't beat my current, but the agent there Sarah was…read morefantastic and explained what she quoted for me very articulately

Been a customer for years and I would not go anywhere else. The care and service is amazing. They…read moretruly care about their customers here.

Do not do business with State Farm or this office. I was sold a policy with roadside assistance…read more When I needed that roadside assistance in a non-functioning vehicle in sub-freezing weather, it was a massive failure. First after waiting 2 hours for the truck from Woody's in huntington. His ETA came and went. I was obviously getting quite cold and called to find out what was going on. This is the first time the driver and I actually spoke. His name is Corey Schnitz. The driver IMMEDIATELY blamed me for not giving him the information about my vehicle being all wheel drive. He was going back to Huntington to get a flat bed. Bear in mind I am nowhere near Huntington Indiana. So, we are talking about a significant length of time. I started to explain that wasn't going to work and I hadn't spoken to anyone from the tow service. I was then told, and I am quoting, "Don't get shitty. If you don't like what I am telling you, you can go fuck yourself and sit on the side of the road another 4 hours." For reference this was Woody's Tow Service in Huntington. You can go there to see their review. When I contacted Chris's office to launch a complaint i was treated with a fair amount of indifference, didn't hear from Chris until it was too late for anything to be done, and I got stuck having to rent a car. When I did talk to Chris, I told her I wanted to speak to someone from State Farm Corporate. That request was refused and I was told I had to follow the process in place. That was some time ago. Still haven't talked to anyone at State Farm. Still haven't talked to Chris again. No one has even followed up at all. They just seemed to have forgotten that their vendor told their customer to go fuck himself and then left him on the side of the road. All because no one could relay the right info in a process I paid a monthly fee for and STILL HAD TO PAY FOR A TOW AND A RENTAL. Obviously, you may have a different experience. That said, take my advice. Give your money to a person who works for a company that values you as a customer and they collectively value you as a customer. State Farm isn't going to do that and frankly, neither is Ms. Moring.