Been a customer for years and I would not go anywhere else. The care and service is amazing. They…read moretruly care about their customers here.

Do not do business with State Farm or this office. I was sold a policy with roadside assistance…read more When I needed that roadside assistance in a non-functioning vehicle in sub-freezing weather, it was a massive failure. First after waiting 2 hours for the truck from Woody's in huntington. His ETA came and went. I was obviously getting quite cold and called to find out what was going on. This is the first time the driver and I actually spoke. His name is Corey Schnitz. The driver IMMEDIATELY blamed me for not giving him the information about my vehicle being all wheel drive. He was going back to Huntington to get a flat bed. Bear in mind I am nowhere near Huntington Indiana. So, we are talking about a significant length of time. I started to explain that wasn't going to work and I hadn't spoken to anyone from the tow service. I was then told, and I am quoting, "Don't get shitty. If you don't like what I am telling you, you can go fuck yourself and sit on the side of the road another 4 hours." For reference this was Woody's Tow Service in Huntington. You can go there to see their review. When I contacted Chris's office to launch a complaint i was treated with a fair amount of indifference, didn't hear from Chris until it was too late for anything to be done, and I got stuck having to rent a car. When I did talk to Chris, I told her I wanted to speak to someone from State Farm Corporate. That request was refused and I was told I had to follow the process in place. That was some time ago. Still haven't talked to anyone at State Farm. Still haven't talked to Chris again. No one has even followed up at all. They just seemed to have forgotten that their vendor told their customer to go fuck himself and then left him on the side of the road. All because no one could relay the right info in a process I paid a monthly fee for and STILL HAD TO PAY FOR A TOW AND A RENTAL. Obviously, you may have a different experience. That said, take my advice. Give your money to a person who works for a company that values you as a customer and they collectively value you as a customer. State Farm isn't going to do that and frankly, neither is Ms. Moring.

Adrian Vizcaya is my agent. Always professional and ready to help how he can. Very good pricing as…read morewell. My wife and I recommend for home and auto insurance.

Jordan, Ethan, and Grace are amazing! The guys saved us almost $2k/ year (switching from American…read moreFamily)!! They are knowledgeable and patient, working up different quotes as needed and explaining everything. And Grace, the Customer Service Manager, was always available to answer questions and help with the account. She even personally helped us navigate the app!

After leaving town for a new job, Lauren from the office noticed something off with my policy and…read moreshot me a text. Turns out, I had overpaid a bit after I left. Within a couple weeks I received a check for the amount I had overpaid. Everyone in this office has always treated me like a close friend. (Which seems to be the standard for a State Farm office). When ya move around as much as I do, it's comforting to know your insurance agency has your back.

The associates are friendly, but neither appeared very knowledgeable. I only used this very…read moreexpensive service in hopes of getting a. early refund. Both early refund options were denied with no explanation. My latest appointment was almost an hour late and took another hour for what was meant to be "signing." If you have an uncomplicated return do NOT pay over $500 for this service you are not guaranteed any early refunds. And you could do it yourself online. Not worth the time or the $.

The service was excellent. The person who completed my taxes answered my questions to my…read moresatisfaction.

I would like to send out a special thanks to state street Maplecrest Fort Wayne branch for all they…read moreemployees for making me fell like home and special thanks to jessica for always knowing exactly What I need and a special thanks for Jon champion going up and beyond the call of duty building a great financial relationship. this branch is very special to me I drive across town just to see their smile faces and great customer service and thank you all for the great work that u do. Nacion sanders

Andrea at 1st Source went over and above while helping me with my business loan application! She…read morewas kind and available to help whenever I called! Love this company!

I have been with First Merchants for about 10 years and I find the banks here in Ft Wayne to be…read morevery nice people to deal with. They have helped me set up my phone and online service (phone service many times, LOL) along with telling me about CD offers to get the most out of my savings. Sorry Daniella D. for your bad experience. I'm sure they will make it right for you.

I had to get a new debit card and when I went to use it, the card kept declining. I went back and…read morefound out they didn't click the option that I could use it online. I got a new card and the same thing happened. Then they kept forgetting to click the option for online. I went through 8 different cards in the span of a week. Some of the staff are completely rude. After going to the bank for 3 years I closed my account. Now they're saying I have autopays from my old account with them. I never even heard of the companies and I'm positive they're making lousy excuses. Never going near the fmb ever again.