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    Global Exterior Experts

    4.0 (5 reviews)
    Closed 8:00 am - 5:00 pm

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    1 year ago

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    3 years ago

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    Everlast Exteriors of Illinois

    Everlast Exteriors of Illinois

    4.8
    (27 reviews)

    Everlast roofing has done a fantastic job repairing our roof after hail storm damage…read more They diligently worked with our insurance company to make sure our damage was covered and the pricing was fair. The job was done in one day and the quality was superb. They cleaned up so well, you couldn't even tell they had just spent the entire day replacing our roof and skylights. We are very satisfied with the complete job and they get a five star plus rating from us! Services: Gutter

    We chose Mike with Everlast over several other vendors due to quality and Mike's reputation for…read moregreat customer service. We started the process in early January and were told the windows would not be ready until perhaps early March, but were pleasantly surprised when Mike said they were ready early. We would have had them the first week of February had it not been for the famous below 0 degree temperatures in the area that week. We had them installed the second week of February instead. Pros: -Received and had windows installed earlier than anticipated. -Took 2.5 days for all of our 27 windows and back glass door replacement. Due to cold temperatures, they worked one at a time so the house wouldn't get too cold. -was honest and fair on pricing and received referral bonus up front. -Mike always answered our calls with questions promptly and personally would come by to inspect and/or help facilitate letting his vendors in if needed. -You could tell the difference in drafts in the corrected areas from inside day 1. No further drafts and they look great! Cons: -4-5 months after installation and 3 of our 27 windows have leaks. We alerted Mike to this and he sent his worker to take a look - they said it was due to the trim on the outside that they didn't replace. Before installation, they indicated that it is not part of their services to replace. However, they didn't tell us before or during that our trims were so old that they would leak - we would have replaced them prior to the new windows if we knew this. We asked if we needed to replace them before and they said no. One of the windows that is leaking does not even have trim on it. When they came out to resolve, they added caulk around the trim and bent flashing for us for the front windows. The flashing should have been installed in the initial installation to prevent leaks. We are not able to get it installed until the new trim pieces are up... Even though they did not inform us about possible leaks, they should have removed the trim and put a water barrier in place before installation and before new trim was able to be installed. -Mike and his installers have a bit of an issue with taking accountability for issues. We were disappointed when his installers broke the interior of a window upon installation - it was safe to use, and they put cardboard over it, but the resolution took 20 seconds and Mike's installers insist it was somehow the manufacturer's fault. It took weeks for us to have this corrected, even though, again, resolution took 20 seconds. -While in the process of service correction for said window, the manufacturer was inflexible on timing and was scheduling more than a week out. Mike's response was that it isn't in his hands. No apology for the inconvenience of the broken window or the inflexibility of his vendor. -The manufacturing vendor cancelled day of (1 hour before). Reschedule availability wasn't until 10 days later. -The caulking the install team did had bubbles and cracks in some windows and just didn't look like a professional did it. When we told Mike of this issue, he said caulking is an "art" and his people are really just installers and don't need to be perfect at caulking. We personally feel that if installing windows is 100% of their jobs, caulking would be part of that job and they should look 100% well done. We had to redo some of it right off the bat. -Every issue that came up, Mike would just say he hoped we could focus on the positive aspects of the experience. It felt very dismissive. -They left aluminum scraps scattered across the backyard where our young children play. Cleanup in the back specifically was just not done to standards. We referred him to my mother's windows and they generally did okay, but did break one of her personal stained glass art by not being careful. No compensation or resolution was offered, minus an apology. We appreciated his team's work and like the products in general, but there is definitely room for improvement in the customer service department and potentially the product itself with the leaks. Considering part of his selling point was 100% satisfaction, we were left disappointed in that aspect.

    Pulse Exterior

    Pulse Exterior

    4.9
    (249 reviews)

    Truly exceptional, above and beyond: excellent communication, workmanship, and timeliness. A…read moretotally different dynamic than the typical contractor experience. Derrick helped me navigate a very challenging situation to rebuild the entire back wall of my home and attached deck due to water damage. Scope: New insulation, plywood sheathing, composite siding, soffit, and fascia for back wall. Replaced rim joist, headers, and other structural wood as needed from water damage. Re-installed windows and sliding glass door incorrectly installed by previous contractor. Rebuilt pressure treated wood deck with improved layout. Derrick's attention to detail and pride in his work translated to a solution that addressed all of my goals and helped me understand mistakes made by previous contractors. He spent hours reviewing options and brainstorming with me as more damage was uncovered and the scope had to expand as we went. Overall, could not be happier with my experience and would highly recommend.

    Derrick is amazing and the guys that work for him are pros- he is VERY thorough and will actively…read moretry and troubleshoot every possible aspect to make sure you aren't getting unnecessary work done- communication is on point, he will explain everything in detail to you. Pulled out and got our siding fixed, and we thankfully no longer have the pesky leak! Would recommend highly- they know their stuff! Pricing was fair for the time and effort put in!

    D-Wing Construction

    D-Wing Construction

    3.9
    (21 reviews)

    John Esposito and his guys did a terrific job replacing my roof. They emphasize the importance of…read moreproper ventilation to prevent mold and moisture. He recommended architectural mixed hue shingles which look great. He created an exhaust vent for our upstairs bathroom and removed insulation from the eaves to improve circulation. He also replaced the old power vent with slant vents, all for a fair and competitive price. John also is easy to talk to and explains everything very well. I'd highly recommend D-Wing for your next home construction job.

    We selected D-Wing to replace our roof, gutters and to do some trim work on our house and we had…read moretwo issues that occurred during this experience that I wanted to share: Issue One: When we signed the contract and gave them their deposit our salesperson (John) said it should be about two and half weeks for them to get the project started. After five weeks lapsed without any contact or updates from D-Wing, I reached out. They then informed us that they were ready to start the following week. Although weather caused an additional delay, communication remained sparse and unreliable throughout the project. For a job costing nearly $12,000 expecting basic customer service and timely updates does not seem unreasonable, but D-Wing appears to operate differently. Issue Two: For our gutter installation we requested a larger sized downspout be used because of ongoing clogging issues. This type of downspout requires a specific transition nozzle to fit the gutter properly in certain situations. The D-Wing crew or subcontractor choose not to use the correct transition nozzle and connected the widest part of the downspout to narrowest part of the gutter. As a result, all three front downspouts extended beyond the gutter base, leaving a gap about two inches open and exposed at the connection. When I questioned D-Wing about this, they said the connection was proper and commonly used. I then sent them an example of the transition nozzle that should have been installed, but they continued to defend their method. After I pressed the issue, they offered only to bend and modify the installed downspouts (aka "Jerry-rigged") rather than use the correct nozzle. This response seems very unprofessional for an established contracting company. And D-Wing never resolved the issue satisfactorily. I apologize for being a little wordy, I was trying to be thorough and helpful. Hopefully, you all have better luck finding a contractor...Be careful.

    Siding & Windows Group

    Siding & Windows Group

    4.4
    (44 reviews)

    We had Siding and Windows Group come out among a batch of 4 other companies for a roof and siding…read morereplacement after last August's hail damage. Here's how they stood out: They had excellent communication. From Angelo's estimate all the way to passing inspection, they were on top of their game. The estimate had every combination of options listed with exactly what they were going to do and photos of the planned work. We were assigned a field supervisor (Justin, I believe?) who would come out on the same day to inspect any issues we brought up. Our contact with the office via Cindy and Anthony was also superb and always timely. The work was done swiftly and well. The roofers were done before I got back from work. Siding and gutters are more involved, but they did excellent there as well and Roman et al. were excellent to work with, took feedback very well (see communication above), and were very hard and efficient workers. All in all, we were done with our project long before other houses in the same subdivision who had all signed up with doorknocker companies, and they delivered a high level of quality. To be clear, their estimate was slightly higher (my gut says 10% higher, but it's been a while since I reviewed the proposals) than some other offers we received, but for the work that we were doing, level of customization, and communication, we wouldn't make a different choice. Absolutely a pleasure to work with. Thank you, Siding and Windows Group!

    I can't say I was thrilled when we were in the middle of a bathroom renovation and already pouring…read moreway too much $ for our home and we discovered (thanks to a few rainy days) that we needed new french doors leading out to our backyard. I'm usually not one to spend time getting a bunch of quotes and just rely on Yelp reviews to make a purchasing decision, but this was pricey enough purchase that i figured I should do my due diligence.' Siding & Windows Group was one of the 4 companies I had come out for a quote. We ended up with them for a few reasons: - Their quote was competitive - They were able to spray paint the interior trim with our existing paint color - They were able to match the exterior trim as closely as possible to our windows outside - Anthony at Siding & Windows Group was very responsive We placed the order on August 22nd, which is my bday. I can't say new doors was what i wanted for my bday, but i guess this is being a homeowner in your 40s. The new doors weren't installed until November 6th and we just hoped for no big storms and got lucky. Anthony checked in a few times on when they'd be installed and pushed it back a few days due to other projects. The actual installation took about a day, which wasn't too bad. A week later they came to spray paint, which honestly seemed like a much bigger project than installing the doors. That took 2 days and went smoothly, although there was a little confusion about them not knowing what color to paint, etc. It turned out beautifully and while the doors look very similar to our old doors I like the look of these even better. The exterior finish isn't a perfect match, but i think a big part of that is our old paint on our windows as faded. One day we'll touch it all up, but for now we're looking forward to a break in paying for anything for the house. I learned there are a lot of companies in the area for new windows/doors, but we were satisfied with this one and would use them again.

    Global Exterior Experts - roofing - Updated August 2026

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