1. D-Wing Construction

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Aurora, IL

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D-Wing Construction

4.0 (23 reviews)
Closed • 7:00 am - 5:00 pm

Services - D-Wing Construction

Roof inspection

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M j.

I found this company on Thumbtack and boy was it a huge mistake! DO NOT DEAL WITH THIS COMPANY! I originally talked and wrote my contract with Dylon and he promised me they'd do an amazing job painting my walls, rails, windows and kitchen cabinets. I was assured time and time again that Dylon will bring his best crew and they knew exactly what I wanted and they knew how to it professionally! He also promised the job will take 10 days to 2 weeks max! Well, the project took almost 4 weeks and they ruined pretty much all that they touched! The walls most have shadows and even though they said they painted a few coats it still looks bad in some areas! The paint on the railing was over sprayed and it's running and some areas weren't sanded properly and it's rough to the touch! They absolutely ruined my kitchen cabinets as they didn't prep them at all, just spayed them and didn't even bother to remove the protective tape inside that prevents damage to the cabinets (just painted right over it)! My built in fridge has panels and as soon as they took all the panels off to paint, they lost the upper panel and didn't know what happened to it! That's a custom piece and it's very expensive. They also lost most of the hinges to the cabinets and couldn't put them back up properly as they are all crooked and lopsided! They threw my drawers out in the open with no protection whatsoever and got paint all over the insides as well. My kitchen looks horrible! Even Dylon admitted it didn't look good and to give them another chance, but we had to move in and they had 4 weeks already! All my cabinet fronts have to be changed at this point as they won't stand the sanding and refinishing once more!Their excuse was that there were other contractors there when i reality there was one contractor working in the upstairs bathroom and an electrician that was almost done (also Dylon was told about this before and he reassured me that they do this all the time and it's no big deal)! They took down all of the interior doors to paint them and they couldn't put one back that works! You heard right, of the 13 doors not one closes properly as they either hung them incorrectly or stripped them and they are useless so we will eventually have to replace them! They took out our sliding door to paint it and I don't know why they took out the handle as it went missing as well. As for the sliding door, they couldn't put it back properly and not only was it a safety hazard but it let cold air in and we had spend thousands to get that replaced. They took down all the ceiling fans to paint the ceiling but didn't put any one of them back up so another expense! They lost 8 window channels, all weather stripping was ruined 2 window screens were missing, most of the electrical outlet covers were missing and even though Dylon replace a few of those we put them back ourselves! My partner also helped with finishing the paint in the closets and trying to hang the kitchen cabinets in a good will to help them move faster. They also left my house in such filth that the cleaning person who was here for 10 hours gave up and left as there was so much paint and dust everywhere. Speaking of paint, they had spray that was as on the flooring upstairs and they took it off using a chemical solvent that took the sheen right out of the brand new floors we had put it! Using this without our knowledge nor consent voided the warranty and the flooring needs to be replaced. So many other things to mention but after all this D-Wing tried to charge us through a third party (a roofing company) that was not in our agreement nor were we told about this. We disputed the charge as we didn't know who the roofing company was and we were trying to protect ourselves in this day and age of fraud. However, the owner of the company calls and demands we release the funds (mind you the credit card company found this charge to be fraudulent as well), so I asked him to just write a paragraph telling me they'll be charging me this way as a protection for us that we had paid and he refused!!! We were in the middle of all this that the owner decided to put a mechanical lien on our home and then trying to sue us! What a headache and a waste of time, energy and everything else! Please please save yourselves and DO NOT DO BUSINESS WITH THIS COMPANY! They turned buying and fixing a home into something disastrous and beyond stressful. Now, the paint looks bad as it wasn't applied properly and it's bleeding through! The windows have chips and cracks and some baseboards have bubbles in them! I wish I never contacted D-Wing!

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Review Highlights - D-Wing Construction

“Even after the installation, John Esposito stopped by to check in with us and to see if we were satisfied with the work.”

Mentioned in 2 reviews

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Everlast roofing has done a fantastic job repairing our roof after hail storm damage…read more They diligently worked with our insurance company to make sure our damage was covered and the pricing was fair. The job was done in one day and the quality was superb. They cleaned up so well, you couldn't even tell they had just spent the entire day replacing our roof and skylights. We are very satisfied with the complete job and they get a five star plus rating from us! Services: Gutter

We chose Mike with Everlast over several other vendors due to quality and Mike's reputation for…read moregreat customer service. We started the process in early January and were told the windows would not be ready until perhaps early March, but were pleasantly surprised when Mike said they were ready early. We would have had them the first week of February had it not been for the famous below 0 degree temperatures in the area that week. We had them installed the second week of February instead. Pros: -Received and had windows installed earlier than anticipated. -Took 2.5 days for all of our 27 windows and back glass door replacement. Due to cold temperatures, they worked one at a time so the house wouldn't get too cold. -was honest and fair on pricing and received referral bonus up front. -Mike always answered our calls with questions promptly and personally would come by to inspect and/or help facilitate letting his vendors in if needed. -You could tell the difference in drafts in the corrected areas from inside day 1. No further drafts and they look great! Cons: -4-5 months after installation and 3 of our 27 windows have leaks. We alerted Mike to this and he sent his worker to take a look - they said it was due to the trim on the outside that they didn't replace. Before installation, they indicated that it is not part of their services to replace. However, they didn't tell us before or during that our trims were so old that they would leak - we would have replaced them prior to the new windows if we knew this. We asked if we needed to replace them before and they said no. One of the windows that is leaking does not even have trim on it. When they came out to resolve, they added caulk around the trim and bent flashing for us for the front windows. The flashing should have been installed in the initial installation to prevent leaks. We are not able to get it installed until the new trim pieces are up... Even though they did not inform us about possible leaks, they should have removed the trim and put a water barrier in place before installation and before new trim was able to be installed. -Mike and his installers have a bit of an issue with taking accountability for issues. We were disappointed when his installers broke the interior of a window upon installation - it was safe to use, and they put cardboard over it, but the resolution took 20 seconds and Mike's installers insist it was somehow the manufacturer's fault. It took weeks for us to have this corrected, even though, again, resolution took 20 seconds. -While in the process of service correction for said window, the manufacturer was inflexible on timing and was scheduling more than a week out. Mike's response was that it isn't in his hands. No apology for the inconvenience of the broken window or the inflexibility of his vendor. -The manufacturing vendor cancelled day of (1 hour before). Reschedule availability wasn't until 10 days later. -The caulking the install team did had bubbles and cracks in some windows and just didn't look like a professional did it. When we told Mike of this issue, he said caulking is an "art" and his people are really just installers and don't need to be perfect at caulking. We personally feel that if installing windows is 100% of their jobs, caulking would be part of that job and they should look 100% well done. We had to redo some of it right off the bat. -Every issue that came up, Mike would just say he hoped we could focus on the positive aspects of the experience. It felt very dismissive. -They left aluminum scraps scattered across the backyard where our young children play. Cleanup in the back specifically was just not done to standards. We referred him to my mother's windows and they generally did okay, but did break one of her personal stained glass art by not being careful. No compensation or resolution was offered, minus an apology. We appreciated his team's work and like the products in general, but there is definitely room for improvement in the customer service department and potentially the product itself with the leaks. Considering part of his selling point was 100% satisfaction, we were left disappointed in that aspect.

D-Wing Construction - windowsinstallation - Updated November 2026

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