Great travel company. They helped my daughter with some travel plans last month and did a fine job…read more They are located in a little strip mall at the corner of Evergreen St. In Point Loma and have been in business for 39 years. Not bad. According to their website, Acacia Travel has "400 years combined travel experience and (they have) collectively traveled to over 200 countries." If you call Acacia, they offer a "complimentary consultation appointment." Also, they seem to do a lot of business travel arrangements and overseas trips. For those in need of some aid in making travel and touring arrangements, Acacia is the way to go. Not everyone can get on the computer and find the cheapest airfare or the best hotel to stay at. The pros here know their way around these things and appear to be very good with details. Particularly if you are making plans to take complicated trips, or go to multiple destinations or go abroad with multiple generations in tow. 5 YELP STARS for some great travel expertise.

If you have to use a travel agency forget this place. Especially their agent Joe Baptista. He…read moreclaims to be an expert on Portugal but that was proven to be BS when we arrived at the dump he booked us into in Lisbon. We had friends in Lisbon who warned us that the Hotel Mundial was not in a good neighborhood and sadly in need of renovation, but when we told this the Mr. Baptista he shrugged it off and said that our friends didn't know anything. What a fool he is! And what fools we were to trust him! Our friends are very well known people in Portugal who had a reception for us when we arrived with the Naval Attache, the ambassador, and the President's wife attending. They forgot more about Lisbon and Portutgal than this agent knows. We should have listened to them and made him book a different hotel. The shower didn't work and they never fixed it. The tub was full of rust. The complimentary breakfast was all but inedible and the free WiFi was a lie. The hotel staff was extremely rude and the only good thing they did was warn us not to go out in the neighborhood at night. Mr. Baptista booked us on a flight with a one hour connection in Philadelphia, which is a nightmare of an airport. Our flight ran 15 minutes late and we missed our connection to Portugal. Any decent agent should know that one hour is never enough, but when confronted with this he assured us it was fine. It would take more time and space than I am willing to spend to tell you of the screw-ups by this agent. Needless to say his reputation amongst the Portuguese community in San Diego will be severely questioned as two of our group are Portuguese and have already told many of their friends to avoid him at all costs.

We asked Michelle, the chief organizer at Just Escape Travel to create a 5 star trip to the UK for…read moretwo weeks to celebrate our granddaughters obtaining her Master's Degree. The itinerary Micehlle created for us for us was extremely detailed, including the best hotels throughout England and Scotland with private limos, drivers and guides. She obtained all of the necessary tickets for every attraction so we didn't have to worry about anything. She also partnered with a UK travel agency who checked in with us every day to see how our trip was going and reminded us of the next day events. It made us feel that Just Escape Travel really had our backs and was with us every day. Very professional and accomplished to make a trip exactly to our specifications. We really appreciated Michelle's very professional efforts to make our trip with our granddaughter very memorable. Thanks for everything Michelle! Frank A.

We started with a plan to go to Costa Rica and quickly found that, despite years of travel…read moreexperience, we didn't want to do the usual research and planning. A friend recommended Michelle at Just Escape after her family trip to Fiji. We told Michelle our interests and budget and she tailored a fantastic, and affordable, experience for us. Everything from flights, accommodation, adventure activities, and private transportation between each area we visited. Everything was easy and seamless. Best holiday in years. We highly recommend Michelle and plan to seek her help for future trips.

Mold mold mold. Mold on curtains, closet. Smells like Mold,…read moresink didn't work. Horrible carpet. I couldn't sleep from the smell of mold. I was reserved for 3 days. On my 2nd day i checked out and had to find another place to stay. ​

experience with Volaris was the worst and I have to express my gratitude for flying with another…read moreairline. I arrived at the airport at 1:10 pm. My flight was leaving at 5:12 am. It went through inspections and everything. They moved us from gate B13 to gate D37 without notifying us. We arrived at our new exit at 4:55 pm and the plane wasn't even at that exit. The Volaris representative kept looking at her phone before helping us, along with at least 6 other passengers, all with different situations, and they didn't do anything to provide us with a solution. In the end, we were stuck. They gave us a flight the next day, but it cost $4,100 pesos .And right now they've scheduled me for 4:00 a.m., and my new flight leaves at 7:01 a.m., and we still don't have a gate. Terrible service.

This is a review long overdue. My family and I first used Laila's services in the summer of '18 for…read morea short trip to Maui. This would be our first trip together outside of hitting the open road and we were looking for someone to make sure it was done right. We struck gold coming across Laila and could not have asked for more. Our trip included a wide range of activities to include diving, zip-lining and a luau. Accommodations were carefully chosen to give our family the most comfortable stay we could have. Fast forward to the Fall of '22 and we were in planning for a 2 week European Vacation over Spring Break '23. Laila was extremely attentive and energetic throughout our planning and had so many great ideas that we had no doubt we would get the best experience possible. Honest discussions helped us to hone in on what tours and attractions would best suit our family and I think we nailed it. Her estimates were spot on and we were not caught off guard by any cost adjustments or fees. When the time to leave for our trip came close, we ran into some snags that started to wear down on us. Strikes and protests in areas we were set to travel began to cast doubt that our trip would be a success and then I was alerted by our airlines that our outgoing flight was canceled. Just days before departure! I immediately reached out to Laila and she responded rapidly at an hour I wouldn't expect anyone to be up reading emails. She was able to find out what caused our cancellation, confirm an alternate departure flight and prevent us from losing a few days on the trip we thought wouldn't be possible. During our trip, her service only grew better. She kept communications with us and was kind enough to make sure we arrived at our destinations on time. We were even welcomed by a lovely gift from Laila in our room that was honestly a highlight of our trip as it reaffirmed us that we had been well taken care of and our enjoyment was firsthand. We are a family of 4 in our mid 30's and I understand that not many people my age reach out to travel agents. I do not think I could have confidently created a trip this enjoyable and stress-free on my own while tending to my normal day-to-day. Laila has my highest recommendation and we will continue to use her services for future vacations. Thanks, Laila!

My family has had the pleasure of working with Laila at Five Star World travel for the first time…read morethis year and have already had two wonderful family trips! I wish we'd worked with her sooner! She is knowledgeable, attentive, and fantastic at tailoring your quick weekend trip as well as planning a more extensive vacation. Every time we've worked with her we've found that she was able to surprise us with both cost savings and extra perks.

I have been using Debi for years. I am what you might call a Sandals addict, lol. We go to…read moreSandals Resorts twice a year, and she's also helped with some other trips I've taken to Las Vegas, Disney, etc. Some people think they do not need a travel agent, but when something goes wrong, a travel agent is priceless! I've had 3 hurricanes interrupt my trips, and rescheduling everything is not fun and can be hours and hours on the phone. If you have a travel agent, they do the work for you, so you don't have to worry about it! Last year, we were on a flight to JFK, and we were right over the airport and about to land. Fog came in and they turned our flight around and took us the whole way back home! This meant we were going to miss our connection and not get to Barbados!!! This happened around 6:30am eastern time, so it was about 3:30am where Debi was. I messaged her to let her know what was going on, and just assumed she'd see it when she woke up. Well, to my surprise, she answered me!!! She helped me to get everything rescheduled, and we got our whole trip rebooked for the following day, so we didn't even miss any of our vacation time! Things like this are the reason you use a travel agent. And having a person that answers you at 3:00am and answers all my Facebook messages is why you should use Debi. I'm not going to guarantee that 3:00am thing, lol. But when your travel plans go wrong, you want a person like Debi helping you out. And when you want to switch rooms because you find a better price, or you switch resorts because a new Sandals is opening...she can help you with all of it! Thanks, Debi! :)

we've worked with Debi several times booking flights and vacation packages. she's always been…read morewonderful to work with and she is always professional and friendly.

I had been planning a 60th birthday trip for Shelly and wanted to present her with a trip of a…read morelifetime. We had kicked around the idea of the Cook Islands and I figured this would be a great time to do it. Reached out to Wendy at Outdoor Travel Adventures for assistance and off we went. First class operation all the way. I gave her our budget and she offered up amazing options. We had the most wonderful vacation ever and all credit goes to Wendy for laying our plan an implementing it. Highly recommend Outdoor Travel if planning a vacation.

We found our travel consultant Wendy Eickhoff while visiting the Cook Islands website. So happy we…read moredid. From the initial discussion through the end of the trip Wendy made my wife and I feel like family. Our trip was planned 10 months in advance and Wendy was with us all along the way, right up until the week before departure advising us on currency and customs. We can't wait to return down to Polynesia after this perfect trip from beginning to end. Lodging, transportation and activities were customized for our preferences that made for a beautiful get a way.

Just returned from Peru - wonderful trip!!! We saw so much of the country and culture, the…read moreaccommodations were nice, food fantastic!! Our guides were so knowledgeable and enthusiastic. This is my 4th trip with Singles and they have all been excellent!

Great itineraries! Hotels are all very good. Everything is planned out with enough free time to do…read moreyour own stuff.

Rebecca is just the perfect Travel Concierge. Her knowledge of the local shops, restaurants, and…read moremuseums is spot on. She always finds that unique spot to highlight a vacation, along with passing along tips to save time and money. I highly recommend her. She made an extraordinary trip out of a jumbled mess of ideas I had.

DropPin Travel has handled several trips for me and I just want to share with you how…read moreknowledgeable, passionate and enthusiastic Rebecca is. She's a world traveler and her commitment and dedication to her trade shines through with her customized itineraries and helpful suggestions, specializing in international travel. This is a one-stop shop handling every detail of my travel needs. I highly recommend using Rebecca at DropPin Travel. She's dynamic and knows her stuff!