Mary is helpful and easy to work with. You tell her your budget and where you'd like to go and she…read morefinds amazing deals and takes care of all the work so you can focus on packing and having fun. If you have any questions about your trip, she's your go to person. It is so much easier to work with Mary than to sort through all the cruise and travel info myself. Mary is a great resource for also figuring out where to go and when. I highly recommend Mary to plan your next vacation get away. I look forward to her booking our next travel plans.

Mary helped us plan our honeymoon dream cruise, and from now on, I won't go anywhere without first…read moreconsulting her. She was the first travel agent either of us had engaged, thinking that they're just for the wealthy. Well we couldn't have been more incorrect!! Not only did she get us an unbeatable price for our trip, but she also upgraded us to a view room in a great location on the ship (below the main dining room and far from all the loud and obnoxious activities). Upon our return home, I noticed a few ads that were offering 'deep discounted deals' for the exact same trip we took, but they were still above what we paid and didn't offer as much on-board credits as Mary was able to procure for us. The process was seamless also, as she presented us with the best options for a few different itineraries, while providing us with personal insight on each regarding the pro's and con's. We really appreciated all of the time she spent with us, and all of the patience she displayed while we were weighing our options carefully. We couldn't have gone wrong either way, but we were especially picky because it was such a special occasion. And she took the headaches of all the scheduling, etc out of the equation so we could spend our time planning the fun stuff. In the end, we had the perfect trip, and we owe a lot of the credit to Mary for helping us choose and for getting us such an affordable price. Clients for life, for sure.

This is a review long overdue. My family and I first used Laila's services in the summer of '18 for…read morea short trip to Maui. This would be our first trip together outside of hitting the open road and we were looking for someone to make sure it was done right. We struck gold coming across Laila and could not have asked for more. Our trip included a wide range of activities to include diving, zip-lining and a luau. Accommodations were carefully chosen to give our family the most comfortable stay we could have. Fast forward to the Fall of '22 and we were in planning for a 2 week European Vacation over Spring Break '23. Laila was extremely attentive and energetic throughout our planning and had so many great ideas that we had no doubt we would get the best experience possible. Honest discussions helped us to hone in on what tours and attractions would best suit our family and I think we nailed it. Her estimates were spot on and we were not caught off guard by any cost adjustments or fees. When the time to leave for our trip came close, we ran into some snags that started to wear down on us. Strikes and protests in areas we were set to travel began to cast doubt that our trip would be a success and then I was alerted by our airlines that our outgoing flight was canceled. Just days before departure! I immediately reached out to Laila and she responded rapidly at an hour I wouldn't expect anyone to be up reading emails. She was able to find out what caused our cancellation, confirm an alternate departure flight and prevent us from losing a few days on the trip we thought wouldn't be possible. During our trip, her service only grew better. She kept communications with us and was kind enough to make sure we arrived at our destinations on time. We were even welcomed by a lovely gift from Laila in our room that was honestly a highlight of our trip as it reaffirmed us that we had been well taken care of and our enjoyment was firsthand. We are a family of 4 in our mid 30's and I understand that not many people my age reach out to travel agents. I do not think I could have confidently created a trip this enjoyable and stress-free on my own while tending to my normal day-to-day. Laila has my highest recommendation and we will continue to use her services for future vacations. Thanks, Laila!

My family has had the pleasure of working with Laila at Five Star World travel for the first time…read morethis year and have already had two wonderful family trips! I wish we'd worked with her sooner! She is knowledgeable, attentive, and fantastic at tailoring your quick weekend trip as well as planning a more extensive vacation. Every time we've worked with her we've found that she was able to surprise us with both cost savings and extra perks.

I've used this company for over 20 years. I've filed claims for car and home issues. They have…read morealways been great to work with. I might be able to find cheaper insurance (though I check prices from time to time), but service and follow through are more important to me

It was time to reregister my car and I had another appointment at this mall so I walked in…read moreafterwards. I was greeted instantly and checked in. There were a few people ahead of me, but it wasn't an issue. I maybe waited 10 minutes before I was called up to the counter. I handed the woman all of my documents and cash and she printed out my new registration and handed me my sticker it really was that easy. I wish all my transactions could be so straightforward.

My family and I recently returned from a wonderful trip to Italy. Early in the planning process I…read morereached out to Erin. After discussing what we wanted out of our trip, she put together recommendations and options for us to choose from for a successful trip. Erin does all the research for you. Flights, hotels, trains and small guided tours, all arranged by Erin. We visited Venice, Florence and Rome. All beautiful! Erin works with your wants and needs and then puts together a flawless trip. She is professional ( Erin never disappointed me), kind and most importantly patient. I highly recommend Erin for all of your travel needs!

Grand Journeys doesn't just book cruises!!! We have recently retired and have used Erin to assist…read moreus with flights and hotel reservations. She is knowledgeable and professional and her designation as a Virtuoso agency affords us great rates and "add ons" not readily available via online agencies. We recently spent some time in Washington DC and Williamsburg and her hotel suggestions were spot on. She provides great service and has assisted us when we could not print boarding passes overseas. I wouldn't think of going anywhere else!

Earlier this summer, our family had the privilege of taking a vacation through Nice, Florence, and…read moreVenice. We originally attempted to plan everything ourselves--flights, hotels, transportation, sightseeing--but quickly realized how overwhelming it was to manage all the moving pieces. That's when we decided to try a travel agent (with all the online travel booking sites, I didn't even realize they still existed!) And we are so incredibly grateful we did! From the very first conversation, Natalie took the time to understand our family's needs, interests, and travel style. She handled everything--airfare, hotel reservations, ground transportation, activities, and dining recommendations--with such care, attention to detail, and genuine enthusiasm. She even thought of things we hadn't considered, and her advice elevated our trip in ways we never expected. One of the most helpful tools she provided was the TripPlan app, which housed our complete itinerary, step-by-step check-in instructions, flight details, hotel info, and all our travel arrangements organized by day and location. It also included Natalie's personalized suggestions, travel tips, and hidden gems for each destination. That app became our travel bible--it truly made the experience seamless and stress-free. What really stood out was how much Natalie cares. She clearly has deep knowledge of each destination and it shows in the thoughtful touches and curated experiences she builds into her plans. She went above and beyond to ensure that our family had a memorable and meaningful vacation, and we felt fully supported every step of the way. Natalie didn't just help us plan a vacation--she helped us create lifelong memories. We can't thank her enough and are already looking forward to working with her again for our next adventure. Thank you, Natalie and Olive Travel Agency--you are simply the best!

Natalie is very responsive and attentive. She works diligently to provide the best service and…read moretravel requirements requested. I highly recommend Olive Travel. Happy trails and safe travels.

Kim is the absolute best. She really makes your trip memorable. She is very knowledgeable and…read moreprovides amazing ideas. she is able to take your ideas and improve upon them to make the trip even more amazing. She will tailor the trip to accommodate all your needs. She is truly amazing and best. Would not make another trip without letting her know and involving her.

Kim at Boutique Travel Advisors is awesome! Her knowledge of all aspects of European travel is…read morecomprehensive, so whatever your needs and desires are, Kim will know how to make it happen. Her personal experience with travel has equipped her with not only understanding how to navigate reserving hotels, tours, trains and air travel, but all the little nuances most of us don't know, or have thought about. What a gift. I whole heartedly recommend Kim Parizek to anyone.

Nice agents , beautiful places to travel too , it's very cost efficient as well , so go take a look…read morethen a trip

Our agent was responsive and helpful throughout the planning process. The locations of all our…read morehotels made travel around each city easy and accessible. Their service was also excellent. It was, however, the assistance from the agency staff in Japan that cemented my review. After my granddaughter broke her ankle, they were in touch repeatedly to tell us where and how to get a wheelchair for the day; offer suggestions for alternative, accessible, sites; and negotiate with organizers of scheduled tours. They were fantastic! While I was certainly pleased with the pre-planned aspects of our trip, the level of local support is invaluable.

Nelly is fantastic! I called her on a whim to help us plan a trip that we were given money for from…read moremy husband's work. We were overwhelmed by options and needed advice. She was very attentive and timely. She answered every call and email and helped us narrow down and plan our trip in just a few days from start to finish. She is very knowledgeable and you can tell she has a lot of experience both with traveling and in the industry. We are very excited for our trip in April 2019!

I have known Nelly, the owner, personally and professionally for over 20 years. She is the best…read moresource of travel information, and she is always eager to share her knowledge. Nelly has tons of experience in the field. I have recommended her to others over the years. Nelly is great at finding good deals.

We won't use Natalie's services again and don't recommend her. She was not timely in getting back…read morewith us on multiple occasions which created increased costs and high stress. We asked her to help us book a trip to Europe and really needed her help with booking the airline tickets thinking she could help us find the lowest costs while also using our points to upgrade. (For those that use points for overseas upgrades, you know how valuable they are and it's a needle in a haystack to find that one flight that takes much lower points for a confirmed upgrade!) Usually, I'm the one that does all this but my husband insisted it would be a lot less time and stress to use a travel agent. Ultimately, I still did the legwork to find the flights we booked. When we asked Natalie to book our flights, she waited to get back with us and the class of service we could have upgraded to with points was gone. So I found new flights and again, after my husband gave her the card number we wanted her to use, she didn't respond, and again the prices went up and the class of service we requested was no longer available on the outbound. But because we had already told her to book, AND SHE WOULDN'T PICK UP The PHONE AND CALL US BACK, or email us, we had no idea if she was planning on booking, had a booking on hold, or wasn't doing anything. We didn't want to double book, so we kept calling and texting but trying not to be "pests". Again, we lost the flights we wanted because the price went up and the upgrades were gone. When she finally booked the tickets, we didn't get the class of service on the way out. Thank goodness I went through our booked tickets with a fine tooth comb before we left for our trip or it would have never happened! I realized she had booked my husband as a female. When I called the airline to ask them to change it, they said they couldn't honor our request because her name was the person "in charge" of the tickets and so we had to go through her again. It was an absolute nightmare and I'm sure caused more headache for her as well. So, we had to again wait for her to respond and ask multiple times for her to fix this for us. It was really frustrating! What was supposed to be a nice gesture by my husband to save me time and help us find the lowest price tickets, was really stressful and cost us over a $1,000 more between her price and the ticket prices increasing multiple times when we couldn't get a hold of her. If we EVER use a travel agent in the future (or you do), make sure you're also named as someone who can change your own darn tickets or call the airline and ask questions. That was absolutely insane to find that she was the only one that could make any changes. (That was a suggestion made by the airline btw). Ugh... And yes, it was a fantastic trip once there!

I want to begin with saying that Natalie was very sweet and very knowledgeable about our honeymoon…read moretrip to France. Unfortunately, there were some issues we had with travel planning for our honeymoon. Communication was the biggest issue. There would be times where I would message via text and not get a response or I would get one a couple of days later. I understand we have personal stuff to take care of, but a simple response would be appreciated. I think this caused a bit of stress for my husband and I as we had to wait around for an answer. There were things that did not go as planned on our trip such as having to cancel our car rental and museum passes not working when trying to pick up. I think if you really want to be involved in your travel planning and not feel stressed, it might be best to plan on your own.

Cruise Adventures is absolutely the best whether you want to cruise on a river, ocean, or "cruise"…read moreon Rocky Mountaineer through Canada. Several years ago we received an invitation to one of the Halem's travel shows and decided to check them out. We were so pleased with their presentation and the fact they included representatives from many of the cruise lines, that we booked a cruise through them. Not only did we get the best discount offered by the cruise line, but the Halems also arranged for us to be part of a group booking, saving us a lot more. Both Paul and Sandi were helpful arranging everything, but even advised us which cabin they would recommend. We have used other travel agencies in the past, but they did not take a personal interest in our needs, and often each time we called, we would be talking to a different representative. Not so with Cruise Adventures! Paul and Sandi personally answer their phone just about 24/7 (actually I think they do have a regular life after 8 pm, but they have always been available when we needed help or had questions!). Now, several years later, we have made cruise reservations multiple times (usually 3 to 4 a year), and couldn't be happier. They have always been accommodating to us, made sure our special needs are met, and made sure that our adventures will only have happy memories.

We have been using Cruise adventures for many years and have received excellent service each time…read morewe contacted him. From recommending the best cruise for our needs, to finding the best price, to arranging additional accommodations if needed. They are the best,