I am extremely pleased with the services Mario Luna at Glendora Cremation and Burial Services provided for my dad. My sister and I were given his contact information by our cemetery sales rep. Mario took our call right away on a Friday night. He was very kind, and knowledgeable with the services we were requesting. We requested to bring my dad's body from Mexico. Mario right away knew what steps to take to make that happen in a timely manner. He met with us a few days after conversating to finalize every detail. He took his time, answered all our questions, gave us piece of mind, and gave us our space to grieve as we were making hard and emotional decisions.
Mario gave me the opportunity to identify my dad's body after it arrived in the US, to give me a piece of mind and confirm it was him. Mexico funeral services embalm the body very different from how it is done in the US. My dad's body had a strong medication odor when my it arrived. Mario was very honest with my expectations and promised to try their best to clean up my dad and get rid of the smell as much as possible.
The day of the visitation, we arrived about 30 minutes early. Mario and his assistant had everything ready. He explained the process of how everything would happen and was there if we needed anything. They both made sure the chapel was clean, made sure the flowers were placed beautifully and everything followed its timeline. My dad's body did not smell at all. His embalming was perfect and most importantly, he looked like himself.
The day of the graveside services, Mario and his assistant again had everything ready before the scheduled time. Everything ran on schedule, and he was right by our side if we had any questions. I will forever be grateful for his services. We felt like we were taken care of by a family member. The whole process was smooth. I hope we don't have to go through this again anytime soon, but I know I will definitely reach out to them if I am ever in the same situation again. read more