What a lovely place to hangout with friends and family. The atmosphere is incredible and the…read morerestaurants spectacular. The only problem that I have is when the parking lot gets messy

I am so surprised that I haven't done a review on Americana at Brand for all these years that I…read morehave been going there, shopping at their finest stores, and eating at their finest restaurants, which my friends and I always had the pleasure of doing. It has been a while since I'd gone there, up until last night around 6:30 pm. We didn't go out to dinner, but had few things from their cute stands that sell coffee, pretzels, and ice cream. Sat outside to watch the water show that comes on every hour. It is SO beautiful, refreshing on any day, especially during evening time to closing time. They have variety of things to do there. There is everything for everyone to keep them busy. It's breathtaking and just simply wonderful & green all around you. Some of the great places to dine are the Cheesecake Factory, an Italian restaurant called Amici. They have fine, delicious Italian food. Have been there few times, and once on a date. They gave a 2 spirit Barnes & Noble for book lovers, an AMC movie theatre that used to be Pacific Theaters, A Seabutter Sushi restaurant that is very good and romantic with patio seating. They also have the Mexican restaurant Frida.. Just to name a few of their iconic, yet high end businesses. You can walk, take the trolley, take your dogs for a walk, and simply enjoy the fresh air. Their Christmas lighting ceremony is MAGNIFICENT!! Must see!!! I am glad we were able to go there again last night and had a FANTASTIC time!! Service is on point. They are always cleaning the place, plenty of restrooms to use, spotless clean, and you can find parking anywhere in their parking structures and outside. Whatever that you do and spend time and money on, is valuable and SO worth it to me and so many others. 10/10.

I've been to the Glendale Galleria literally millions of times over the years. Because I've visited…read moreso often, I know every single nook and cranny of the place. I even know the history of all the stores that have been there for a long time, as well as the ones that have closed over the years. I usually come here to shop for cosmetics and clothes, and I often have lunch or dinner here while shopping. With Macy's, Bloomingdale's, and Nordstrom nearby at the Americana -- which I always end up visiting too since it's right across the street -- this area is truly a one-stop shopping place. Since I've shopped at many of the cosmetics and clothing stores here over the years, a lot of the sales associates let me know in advance by email or text about pre-sale events and gift-with-purchase promotions. However, last Sunday, April 26th, I came here shopping with my mother, and she lost her Gucci sunglasses. She went back today to look for them, but sadly, they were not in the lost and found. She probably misplaced them while trying on clothes in a fitting room. Actually, I also lost my Chanel sunglasses here twice a long time ago, and I still remember how upset I was back then. Since this mall gets very crowded, especially on weekends, I think things like this can happen more easily. One of the biggest advantages of Glendale Galleria is that parking is free. And because there are so many different stores all in one place, it's very convenient for one-stop shopping. But one downside is that whenever I call Macy's, it's incredibly hard to get connected to the individual departments. I really wish it was easier to get through to their customer service on the phone. Also, at some point, they got rid of the toilet seat covers in the restrooms near the Food Court, which I think is a huge downside.

Absolutely obsessed with Glendale Galleria. Came for "just…read moreone thing" and somehow left with bags, boba, and a serotonin boost. The vibe is clean, bright, and low-stress (which is rare for malls tbh). Great mix of stores, easy parking, and it's dangerously close to amazing food spots. 10/10 for retail therapy and people-watching. Will be back when my wallet emotionally recovers.

I love a good bookstore, even if it's a Barnes & Noble and this location in the Americana is so…read morecool. It's multiple floors with lots of big windows that overlook the Americana. I came during the holiday season so it perfectly overlooks the giant tree and we even had a live Christmas performance right outside Everything is so well organized and has books for everyone and even some retail items like CDs and trinkets. There are a ton of places to sit and read a preview before buying any books. I loved how everything was organized and could wander around here for hours.

Although my in-person experience was initially positive, on a different day, several issues…read moreultimately left me feeling unsettled and unresolved. I was promised validated parking, yet I still had to pay the full parking price. I also intended to purchase the more affordable option, but it was out of stock at the time. My biggest concern was my phone interaction with Marie. She came across as rushed, apathetic, and unprofessional, and the call became increasingly frustrating toward the end. The level of service felt minimal and dismissive, and I ended the call feeling uneasy and without resolution. I am still uncertain whether my order was properly completed. Marie stated she was "pretty sure she clicked it" regarding my emailed receipt, but I have not received when I was on the call with her. I followed her instructions and checked both my spam and trash folders, with no success. She did say the email should be in my inbox, spam, or trash by the end of today. Additionally: * I was not given a total before my card was charged * I was not asked whether I am a Barnes & Noble member, which I am; I later had to call back to request a partial refund, and the way this was explained to me was confusing * The prices were $10-$20 higher per book, which was only explained after I questioned the charges Finally, rather than resolving these issues directly, I was referred to 1-800-THE-BOOK.

H&M has always been hit or miss for me and my fashionista needs. I love to pop in and check out…read morethe "sales" rack whenever I find myself near one. The styles are simple but when combined with layers, blazers, accessories and shoes they can create a "wow" factor. Lately I've been getting lucky with my finds!!! Love when that happens...don't you?! *Salespeople are always friendly and ready to answer all of your questions. *Sign up for their rewards program with your email for discounts and deals

I wish I could leave a -0 review!! The customer service at this location was quite honestly,…read moredeplorable in every sense of the word. I made a purchase last week on 1/19. And asked the cashier to please use my phone number so that my purchase would be registered to my account history.. Long story short, he didn't. And it caused a disaster !! And instead of taking accountability as a store employee made a mistake, the manager blamed me!!! Fast forward to today 1/26, as I proceed to return the item as it didn't work out for me. The original tags were still attached.. The manager Arely was disgusting rude, as I was never given the receipt and didn't know the exact date that the purchase was made. Although she could tell the item was newly purchased, in fact it was new item that had just come out. She blamed me the customer, stating that I should have been aware of what card I used to make the purchase. Like who shops and remembers exactly what card they made a purchase on? Instead of holding the employee who didn't use my customer account accountable, she blamed me, stating that if I didn't know the registrar it was purchased on, and the day and time, that I had to keep the unwanted item. Instead of offering me a store credit. She made me wait about 45 minutes pretending to look for the item in the backlog. When in fact a portion of the time she was upstairs walking around ... Not to mention, I have a disability, and my body became faint and I almost passed out waiting for her. I had to actually sit on register top because she was intentionally taking so long walking around upstairs. The way she spoke to me was disrespectful and disturbing. Not once did she apologize for the employee not properly checking me out.. She in fact became indignant in her efforts to blame me! Not sure how she is in a managerial position, as the employees at the registrar exercised more professionalism and courtesy than her... She needs to be fired immediately!

I would like to dedicate a moment for the furniture employee known as "Pedro", he knows how to make…read morethe mundane activities, pure fun. His energy is electric, and is the hidden gem tucked away at Glendale Homegoods. Bright future ahead fs.

If you are looking to update or decorate your home then this is good place to start. I was actually…read morevery surprised on all the unique and unusual Halloween decorations they have on display at this moment. The lady of the house wanted to buy some decorations but I had to put a stop to it because we are already overwhelmed with Halloween decorations.

This Target is quite messy and things are always out of stock in the beauty section. Unfortunately…read morea lot of the hygiene items are also locked up. This location also has the slowest self check out lines.

For a place that sells food right across the restroom, they should consider being more sanitary. I…read morewas a bit disgusted to see used toilet paper outside the restroom, trailing away. I think this target should consider re-training in hygiene and safe clean environment so this won't happen again. This one star is only dedicated for sanitary. Nothing else.

This is the worse store. They need to train there employees how to treat costumers i order…read moresomething online And the guy refuse TO give an extra day to pick it up His tone was the the greatest either

Abercrombie clothing is good quality. ... I love Abercrombie! Their clothes are high quality,…read moretrendy, cool, and well-made. My kids wear their sweatpants all the time. So comfy:) The customer service in Glendale Galleria is great. The staff is super friendly and their Manager Meline is very sweet and professional. Bravo

Newly renamed JD, this place has a variety of nice shoes. From Jordan's to Nike running shoes, this…read moreplace is great for my preference. Staff is helpful except the last time I came here, they didn't open the time Yelp has shown so I waited an extra hour

Pretty decent clothing store in the galleria. It's mostly a shoe store however they have a fair…read moreamount of clothes as well. One thing that stood out from the get-go was that they had nike tech color-ways that no other store had, they weren't available online either so that was pretty neat. If you want a refresh from the old generic shoes and clothes from footlocker, champs, etc I say you give this place a visit you'll find items available no where else. Definitely give this place a shot.

I went into Anthropologie to make a simple return and ended up having a surprisingly rude…read moreexperience. There was only one register open, so I waited in line. When it was finally my turn, the associate helping me was polite and doing everything right. While she was processing my return, the phone rang. The manager -- who was standing right by the register doing nothing -- repeatedly told the associate to pick up the phone. The associate answered, put the caller on a brief hold, and continued helping me. Then the manager said, "Why didn't you just answer them? Maybe their question was quick." I couldn't believe it. The associate was actively helping a customer -- me -- and the manager expected her to drop everything instead of answering the phone herself. I asked the associate if that was her manager, and she said yes. I didn't catch the manager's name, but with my receipt and the timestamp, it'll be easy to figure out who was working that shift -- and I fully plan to call corporate to file a complaint. My transaction took less than a minute. The manager could have easily picked up the phone instead of making her employee juggle two customers at once. It was disrespectful to both the employee and the customer, and it ruined what should've been a quick, simple visit. This location seriously needs better leadership.

This was my first visit to this store since they moved to inside of the mall. It looks like it's…read moresmaller than the store in Americana. For service, I can say staff are nice and friendly. Staff working on the floor greeted me and asked me, if I need help. This was a nice gesture and appreciate the friendliness. They have a variety of candles, mugs and plates. They have a really nice selection of the fall/ Halloween merchandises. I couldn't decide which one to pick since all of them were nice. I got a fall themed mug. This store is pricey compared to the other stores which sell similar merchandises. For parking, this store is located in the mall. I would suggest parking in the parking lot close to Bloomingdale's side since it's close.

I didn't realize there was a Coach Store inside Glendale Galleria. We visited January 1st on…read moreweekday later in the afternoon. The store was busy with shoppers. What attracted us to check out the store is the beautiful Christmas tree sitting right in the middle of the store. Coach Store has plenty of selection and variety of new styles and colors. As soon as we walked in th store we were greeted and informed to let them know if we needed any help or have any questions. Great customer as soon as we entered the store. The Coach Store is also very clean and well stocked with merchandise. Such a pretty and eye catching store. Telling my circle of friends and family that there's a Coach Store in Glendale Galleria if they don't know about it yet.

I recently placed an online order for the Mini Jamie Camera Bag in Sketch Signature Canvas as a…read moregift, and unfortunately realized afterward that there was no option to add gift wrapping. I contacted Coach's online support, and they recommended I visit a store to purchase a gift box. When I visited the Glendale Galleria location, I was initially flustered due to the confusing online shopping experience. The website seems to switch between retail and outlet inventory depending on availability, which made it unclear where exactly I had ordered from. While explaining this, I overheard a sales associate comment, "How do you not remember where you ordered it from?" which felt a bit dismissive and added to my frustration. (Rude) Reason I don't like shopping in store. Thankfully, Nichole completely turned the experience around. She was kind, patient, and went out of her way to help me, even though I hadn't made the purchase in-store. Thanks to her, I was able to leave with exactly what I needed to make this a perfect gift. The bag is beautiful, and now it's ready to be given to the birthday girl this weekend. Nichole's exceptional service truly stood out, and because of her, I'll definitely be returning to this location in the future. Thank you so much, Nichole! Only if Nichole is there.