This happened a year ago, but it still sticks with me. I had…read moreto call 911 for help getting up 2X 2, 3:30am. I had a sudden medical episode, 2 big friendly EMT came. I had an appointment to see Doctor specialist that morning. Later at 7:00am I was in extreme pain and needed the ER. 6:30 is shift change. They sent 2 baby firefighters. Not EMTs. A young girl, smallish and a 23 y.o. guy, also not too big, not yet an EMT. I couldnt walk and was in screaming pain. These 2 raw untrained firemen were overwelled. Barely carried me down a few stairs, and put me on a guerny to hospital ER. They were untrained, unprepared and acted like I was bothering them. I don't know what crew they were. Shocking that the Captain sent out 2 small unqualified, unprepared, probationary "Firefighters" on a medical emergency.

The men of the LAFD Hillhurst station are REAL LIFE HEROES!!!!!…read more I'm beyond grateful and humbled by their caring and so very capable work in saving my cat's life in a hopeless, near death situation. Bless them all.

I write this as someone who just completed jury duty at this Courthouse. All the staff were…read morehelpful, welcoming, informative, and often humorous. Ms. Garcia as the jury wrangler was brilliant and considerate. You can have confidence when she's "on the case." Judge F.M. Tavelman is fair, considerate, and obviously loves the law, his job, and this country second to none. I was actually disappointed to complete my jury service. Lots of kudos.

Do your best to never have to pay a ticket or fine, or have to see a judge for other matters…read more Burbank Judges and Courthouse does not play around. I have seen them arrest people here. Parking is almost impossible to find here. You will have to park at some of the meters, or take a risk in parking in the residential areas. I have gotten away with it before. I took care of my ticket here, and everything went Ok I Dory. Lines are terrible here to pay a fine, or get a extension.

I'm a nurse and we called 911 for a patient with low O2 sat .. and this is probably the second time…read morewe've gotten attitude or told "for future reference" that we shouldn't have called them ..instead of helping the resident it was more of how it was an inconvenience to them to come .. and inconvenience to call 911?? To transfer a patient to Er ? Some are nice and helpful but some give "advice"? "For future reference" why we shouldn't have called them.. one guy was giving a lecture to one of my nurses why we shouldn't have called because patient was DNR and that the hospital is gonna do what you guys can do here .. and we're making it worse because patient can get more things at hospital .. , patient ended up getting admitted and hospital was glad we sent her as soon as possible .. DNR does not mean stop giving care to the patient .. especially patient was alert with a pulse .. it's sad to see some of these guys treat there job like this .. tax payers this is what you get !! Very sad

Really nice guys who came down 'Non-Emergency' and helped me with my car gas leak on Father's Day…read more Keep up the great work guys!

I have called numerous times in the last 2 months in regards of gead brush in the Hansen Hills…read morecommunity. There has been no response. The area is in danger of a fire. I am concerned and upset with the apathy.

My visit there was great, the security guard was very friendly and the air crew seemed to be…read moreunloading from their FIREHAWK when I arrived! Overall a great experience and it is a suggested location for Fire photography.

Had a car fire and needed to get the fire investigation report. The office shares the same…read morebuilding as the Burbank Police Department. It's a beautiful building with a small for Museum. It's clean and welcoming. The staff was friendly and helpful and was able to give me all the information I asked for. Parking is available catty corner. Handicap ramp is available. Even got a handful of free child proof plug protectors for my daughter's house to keep our curious and mobile grandson safe. Thanks BFD.

Thank you for taking me to the hospital! Ride was very quick and easy. Fire department was…read moreresponsive and patient with me. They collected my vital medical signals and other information on the ride. The hospital they chose was St. Joseph's providence hospital. It was very new & extremely nice. A +

Came here back in December to get passports for the Family. I must say, the process was much…read moreeasier than I expected. There was a wait due to people in front of us not having all their paperwork filled out properly, but the office itself was great and made the process quick and easy. A couple weeks later we had our passports. We did go on December 24th, so it may have been less busy, but if so, I recommend going on a non traditional day like the 24th. Pro tip - be courteous to others and have all their paperwork filled paperwork completed before you get there. The instructions are detailed and will make everyone happy and save a lot of time. This building is an old art deco style building, it is beautiful inside and the kind of building you just don't see anymore. The builders and architects took care to make this a classic landmark in Burbank, more than just City hall. The details around the building inside and out are amazing and worth looking around, murals in the walls, an aeronautical them inside and they have this massive old post office box that is no longer in use, but was built like Fort Knox, it is very cool and it is pretty inside. If you have to take care of anything that is City or Government related, I would recommend Burbank City Hall, they made the process quick (as quick as a Government facility can be) and the building itself is nice just to look around at while you are passing the time waiting for your appointment. Enjoy!

One of the prettiest buildings in town, with a newly restored fountain out front and an amazing…read moresweeping staircase inside. Home to our five-member city council offices, televised council meetings are held here on Tuesdays. I'm on the Parks & Rec Board, and we meet here on the first Thursday of every month. Volunteering in Burbank? Sure! Then you'll probably need to visit our City Clerk's office on the first floor, where everyone gets the VIP treatment. Leaving the US? Burbank's passport office is located here as well and yes, they will take your passport photo for you. Ask anyone, the passport service here is amazing. Free parking right behind City Hall. Stop by and see our amazing city at work.

Burbank PD just likes to pull over drivers for no apparent reason. I was heading to a 24/7 pharmacy…read moreopen late and out of no where a cop pulls me over and starts questioning me. My privacy was invaded and I was discriminated also for my race. The cop told me "speak english" Nice job Burbank PD

I didn't think I would write a review for the Police Depo but here we are. I had a car accident and…read morehad a poor experience with the officers. What went not well was their demeanor, lack of professionalism, and lack of communication skills. We are all in the middle of the street and I was told to get out the street because if I get hit by a drunk driver right now they will not be held responsible. Excuse me? It was a surprising remark because their vehicles surrounded my car and there were multiple officers standing around in the middle of the street chatting nonchalantly like it's just another day. Your other officer just told me to hurry and go get my belongings that were in the middle of the street because they are towing your car right now and that I will need to get off the street now. Me questioning him saying "who is the tow company that is here trying to tow my car without speaking to me at all. I did not order them. I need to contact my own tow first" police offer gives me a snarky look and says 'are you listening to me?" Um yes I AM and I'm saying who is towing my car?!explain to me what's going on. Because what I'm seeing is that this tow guy that's been waiting around anticipating this accident rolls by, hooks his tow to my car and proceeds the lift. Anyone want to inform me what is happening? I didn't order this tow, and there were still things that needed to be collected by me like I need to get license plates. I need to grab my belongings from my car! Never have I ever experienced such rude officers. In previous experiences, officers have been so kind and asked me several times if I got license plates, did you exchange insurance info already?" What is with all the aggressive ordering around and gaslighting. They don't like when you ask questions it seems and if you in the slightest question them they take it as a form of resistance which they do not like. I am allowed to know what is going on because I'm a person that's involved. I'm allowed to ask questions too. What's with all the attitude and ego with these officers?! I say I need to go take photos of the accident. Cop replies: I got them already. I tell him 'no I need my own photos so I can send them to my insurance. (I never got these photos from them by the way) ' he looks at me snarky and offended and told me 'be quick because they're towing it right now' Short Officer with brown mustache also needs an attitude check as he was barking orders left and right, "I need your license.", gives it back to me with one finger and has a face like he doesn't want to give my license back to me but has to. I'm not saying the whole department is this way but the officers at the scene were aggressive at the beginning, barked orders around, and I can sense just from their presence/ attitudes that these officers are the types to escalate things and blow things way out of proportion unnecessarily, unethically, and aggressively. These are power tripping officers that act tough and protect their own. I felt super uneasy with these officers which shouldn't be the case at all.

i called them for aid but they said i called the wrong one without even helping me find the correct…read moredepartment. i have a recording of the call.

Just called the station to help with a main water pipe issue and they were beyond helpful. At my…read morehouse within five minutes, completely fixed the problem and helped with an plumbing issue. Great job, all with a great attitude - thank you guys for your great station.