1. Glassman Plastic Surgery

    1. Glassman Plastic Surgery

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    Pomona, NY

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    Glassman Plastic Surgery

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Neinstein Plastic Surgery

    Neinstein Plastic Surgery

    4.8
    (176 reviews)
    28.0 mi
    Consultations available
    Available by appointment

    I don't usually write reviews, but this experience truly deserved one…read more After a lot of research, I decided to travel to NYC because I wanted to work with the best -- and choosing Dr. Neinstein and his team was absolutely the right decision. With young four kids at home, I wanted to feel confident that I was in expert hands, and that's exactly what I found here. From the first consultation through recovery, everything felt thoughtful, organized, and incredibly patient-centered. Every member of the staff was kind, responsive, and genuinely supportive, which made a potentially stressful experience feel surprisingly easy. What really stood out was the level of personal care. During the Blizzard of '26 -- when most of the city was essentially shut down -- Dr. Neinstein himself came to check on me at my hotel to make sure I was doing well. That level of dedication is rare and speaks volumes about who he is as both a surgeon and a person. Traveling for care can feel intimidating, but this team made the entire process seamless. I always felt informed, safe, and completely supported every step of the way. The outcome is beautiful, and I couldn't be happier with my decision. If you are considering traveling for expert care and exceptional results, I would recommend Dr. Neinstein and his incredible team without hesitation.

    This review is specifically for "Nurse" Tara Adashev, who handles the practice's laser treatments,…read moreand Office Manager Becca Feldman. Dr. Chris Funderburk himself has been a pleasure and has done great work for me. This review is not about him--he gets 5 stars. I came in for my first laser facial with Nurse Tara Adashev on 2/17/2026 using the Lutronic Ultra system. I had generally great skin but wanted to improve some minor childhood acne scarring and a separate surgical scar. The procedure went well, and I was instructed to stay out of the sun for 7 days before returning to my normal routine. I followed those instructions and had no issues. Three months later, I returned for a second treatment. I was told it would be the same Lutronic Ultra treatment but on a higher setting. Before the procedure, numbing cream was applied to my face and neck. It is supposed to remain on for at least 30 minutes, but Nurse Tara came in after only about 20 minutes and wanted to begin. I told her my face was still not numb and that I wanted to wait longer. She insisted I would be fine and started anyway. The procedure was extremely painful, and I spent much of it squirming with tears running down my face. Afterward, I texted Office Manager Becca Feldman to ask how long I should avoid sun exposure. She told me 7 days. Assuming the post-care instructions were the same as my first treatment, I followed that advice. After 7 days, I went outside wearing SPF 70 sunscreen, a hat, and sunglasses. That turned out to be a major mistake. I developed severe burning and hyperpigmentation across my face, particularly on my cheeks and forehead. Even worse, the treatment left two visible scars on my neck and one on my face near my left temple. After several weeks with no improvement, I contacted the office. Rather than showing concern, I was told by Nurse Tara that I should have avoided the sun for 2 weeks, not 1 week, despite having been instructed otherwise by Becca Feldman via text. I received no apology for the incorrect post-care instructions or for the scars that resulted. I was also informed that I had not received the Lutronic Ultra treatment I requested. Instead, I was told a more powerful CO2 laser had been used. The day before this procedure, my skin was nearly flawless with an even complexion. Now I am dealing with severe hyperpigmentation and permanent facial and neck scarring. After spending nearly $30,000 at this clinic over time, I requested a refund for this treatment and was denied. What has been most disappointing is the complete lack of accountability. No apology from Office Manager Becca Feldman for providing incorrect post-care instructions. No apology from Nurse Tara Adashev. No apology from anyone at the practice. Instead, they kept the more than $1,500 I paid and offered a prescription for skin-bleaching cream to address the damage. Based on my experience, I cannot recommend this practice for laser treatments. The inconsistent post-care instructions, lack of communication, and refusal to take responsibility for a poor outcome have been deeply disappointing. Anyone considering laser procedures here should proceed with extreme caution.

    Photos
    The Nurse Tara Touch.
    The Nurse Tara Touch.
    Neinstein Plastic Surgery
    Neinstein Plastic Surgery

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    Glassman Plastic Surgery - plasticsurgeons - Updated July 2026

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