Extremely prompt and professional fixing my broken side mirror, even going above and beyond by…read morefinding me a cheap replacement mirror at an auto wrecking place in Surrey. I would highly recommend.

The service was prompt and professional. They showed up on time, finished the work quickly, and…read morecharged me the quoted price. I would recommend the service to anyone in need of a new windshield.

While I obviously hate to have to go to a repair shop I was very impressed with the great service…read morefrom Leah (and also Sara). She clearly explained the process (it was a hit and run claim) and told me what happens with the adjuster, etc. The repairs didn't take too long but I got a courtesy car and Leah let me know in the morning that my car would be ready later in the day. She also gave me some touch up paint and showed me how to use it. Thank you again for your great service.

I had to have my front windshield replaced due to rock chip that wasn't able to be filled. After…read morereaching out to book an appointment with kirmac i was very happy with their service. Very communicative front desk staff, she was very helpful and answered all my questions as well as gave me clear instructions on what needed be done on my end. I brought my car in and check in was very easy and they provided an Uber back home for me was the length of time to do my windshield was fairly lengthy. They also provided an Uber back. Looking over my car they had did a interior clean and I believe wash prior to windshield install as the car was clean. My service was covered by insurance so I cannot confirm anything value wise but if the service they provided is consistent then if day they are worth it.

My driver's side mirror glass was smashed and the mirror scratched about a year and a half ago…read morewhile parked. I can only hope the presumable biker who did the damage and did not leave a note paid a hefty price physically. I eventually ordered a new piece of mirror glass from Carter Honda. When the part finally arrived, I thought they would install it for me at no charge for a two minute job. This was not the case. I took the part home and struggled with it for about half an hour. My girlfriend also did not have any luck, nor did my landlord. Exasperated I gave up for the day. I drove into Crown Glass on my day off and asked them if they wouldn't mind helping me. The employee and manager were very friendly and the manager snapped the part in place almost immediately. He didn't charge me for the service, and I'm very grateful to him for this. I would highly recommend Crown Glass, and though I hope I won't have cause to use their service again, if I happen to this store will be my first choice.

I thought the staff were very responsive, patient, and understanding while answering my initial…read moreinquiries. They were prompt and I felt they did their due diligence when I asked for different windshield replacement quotes. Booking was a breeze. They had appointment availabilities two days after my initial call with them, which was really helpful as I wanted my service done sooner than later. They initially told me the service would take 4 hours max, but they called me 2.5 - 3 hours later after dropping my car off, saying that my car is ready for pick-up. It was quick, and I had my doubts, to be honest. But it's been weeks since my car was serviced and my windshield still works fine! I would recommend this shop.

Took my car in to replace a crack windshield. Great service all the way through. Everything was…read morehassle free and explained clearly. Samantha did a terrific job of taking care of my insurance claim and explaining the work. Best of all is that the staff is well aware of the customer's time and call me back with updates on claim process and what my options were. Very satisfy with the service and the workmanship on the replacement window was great as well. They broke one of the wiper arm cap but ordered me a new one and replaced the broken one. I didn't know I had one of those on my car.

had a big chip off my windshield . . Required work and GM Jackson Lee was absolutely attentive and…read morecourteous. had it done within minutes and refused payment.Excellent service from him and his staff. kudos to them and thanks a million

Need some new glass? Don't even waste your time going anywhere else. These guys are tremendous at…read morewhat they do, and they do it at a FRACTION of the cost of any other shop in town. One of my windows decided to blow it self up in traffic the other day. I called around and got some pretty outrageous estimates until I spoke with Kelly at Sun Creek Auto Glass, he gave me an offer I couldn't refuse. Everything was done in about an hour or so and they even vacuumed my car! Chris and Kelly are class acts, friendly service and unbeatable prices! Go here.

Fast, Friendly, Professional, experienced tech from their mobile service visited my house to repair…read more2 stone chips in my RV windshield. He took the time to provide an excellent repair, and made the chips almost invisible. His expertise with glass repair was obvious to me, and he was able to even tell which of the stone chips was the oldest based on how easy they were to repair. Amazing service! Very happy with the results. These guys are great!

I'm ashamed it took me so long to write this review considering that it happened last year…read more Anyway I went back to Chris at Van-Burn for a repair. Amazingly, Chris still remembered me 2 years later when I came in with my broken car and broken heart (my baby, my first car). This time it was my fault. I had grazed the right side of my car and it was nasty. I also had a long, deep scratch spanning two doors (from a vandal). It was a no-brainer that I chose Van-Burn to fix it. Chris gave me the best quote for the repairs, and also gave me a courtesy car to use at no charge. When I came to collect my car, it looked like brand new. I just wanted to touch up the scratch (was already costing a bomb, since this was all out-of-pocket) and it looked fabulous! All in all, the whole process was painless, quick and professional (the only pain felt was my empty pockets). Chris is a super nice guy to deal with, and made a horrible situation so much more bearable. Thank you Van-Burn and Chris!

Called and they are not taking big jobs .Because my car is brand new and some damage underneath,…read morethey don't want to accept.

Their itemized bill seemed fair and reasonable and they were quick to service my car. So far so…read moregood.

After I confirmed with you in your store what I wanted to do with my car maintenance, you still…read moresaid it is about $200. Additional, when I returned home to check the receipt, I was charged labor fee $102. The whole maintenance work lasted 1.5 hours, and you clearly told me your labor fee is $45/hour. Now you tell me why you charged me $102 for 1.5 hours? I am going back to your store to get my money back! The most important thing for business is honesty! Otherwise nobody will be back!

I had a fender dent and minor scratches, the service was surprisingly fast, I was often…read morecommunicated with, and the staff were helpful and friendly. It was a very satisfying experience!

Everything started off great, Got a good loaner car and was looking forward to my Rogue getting…read morefixed. While they had my vehicle I left messages through their website and also phone messages and no-one ever responded to anythng until I did my negative review, (weird). Communication with Kirmac Collision and Autoglass Surrey via email is impossible and they do not reply to texts. I finally got a phone message that my car was ready so I went and picked it up. Everything seemed ok but once I started loading my stuff back in the vehicle when I got home I noticed the interior palstic was old and stained but they kept the rectangular nice looking piece from the old liftgate (which made the rest look even worse). The back of the lift gate did not look right to me but I couldn't quite place it. When my wife looked at it she noticed the decals ROGUE and the SV AWD were not put back on the liftgate! I figured it would be a hassle to deal with them so I was going to just buy them and do it myself but when I saw they are over $150. I said no way.. As my wife and I looked over the car I also noticed the liftgate they just painted had chipped paint on both sides! I don't want to call because then you never have a record of what is discussed (which is most likely why they don't reply to emails) so I dropped by and talked to the assistant manager Arjunveer Kamra and he took me in to the office to discuss my concerns. I realised he was looking over the photos they took in hopes I was lying or wrong about my concerns but I wasn't. He seemed very accomodating and said he would call me same day (Monday June 19/23)or next day (Tuesday June 20/23)and get me in this week to have to repairs done. I emailed him my concerns about how he would get the interior plastic the same color it was meant to be in the first place but as per usual Kirmac doesn't reply to emails. I have not recieved a phone call, text, email or anything else so I had to call ICBC to deal with this issue. Looking at the invoice they charged $2,495.00 for a crappy used liftgate they could paint (FYI: the interior plastic is NOT removable and is part of the liftgate, great thinking NISSAN!) when at this point they may have well have just bought the new one with correct colored interior with Primed exterior for $3824.38 from the dealer (so there must be a cheaper option with correct result). Such bs and the car has lost alot of value with these screw ups. ---- Months later I found out my rear defrost did not work so I took it in to Kirmac again, Workers may not be that smart as they were talking alot of crap (recorded on audio) and trying to blame me for the defrost not working when everything worked before I took it too them. They did order a new glass and put it in but I had to wait a couple or few months for the window to fog up again and it still did not work. Winter was coming so I was running out the summer fluid as best as I can and then I hear a noise dripping inside the back of my Rogue, It was leaking inside on our stuff. Finally took the car to dealer because Arjunveer did not reply to my emails (Found out he blocked my email address after I emailed him, not shady at all)..Dealer said rear defrost was never connected and also a fuse was blown re: from washer fluid fripping inside it shorted out my rear camera (Rear defrost and Dashcam share a fuse location). Dealer also found a broken line in the rear washer sprayer so Now I am out $320.44 from their screw ups and alot of time.