I'm having mixed feelings about my experience with Safelite. I had a cracked windshield not due to…read morean accident. Thankfully my car insurance covered the repair with $0 deductible and sent me to Safelite. I was able to get a quick appointment and was able to reschedule easily online for my convenience. However on my actual visit I heard two people in line before me that had issues with their appointments. One lady had an appointment but upon arrival was told that it was cancelled. No one knew why or who cancelled it but they didn't have space and she had to go home without a glass during the rain. Another gentleman had called in to confirm they had the right part he needed to fix his car, but upon arrival was told they didn't have it in stock and had to come back the next day. Thankfully my appointment was still available and they took my car. They have complimentary waters and snacks as well as a TV for those who wait. The staff was very polite and friendly, however they weren't able to give me a time that my car would be ready. They told me to just come back at 5:30 because they close at 5 and it should be ready by then. There is nowhere in the near vicinity to wait at so I decided to wait inside the center since my appointment was at 3 and I could wait 2.5 hours. At 5:30pm I got my first check in asking me which car was mine. A few minutes later I was informed that my car will be ready in another 45 minutes estimating my end time at 6:15pm. Another gentleman sitting here waiting as well was told that his car has been finished already. Looks like they didn't care to update him. I wish there was better communication. Further, there were 5 people who, like me, opted to wait inside. However I was one of the first to arrive, and the last one to get my car fixed. I know that repairs will have been faster than replacements, but still. The lack of communication and extended wait really started to get on my nerves.

WORST EXPERIENCE EVER! I definitely recommend going with another company. They did not even…read morecomplete the service. Technician was supposed to arrive between 8 and 12 and he arrived at 12:10, with an attitude. The repair time was supposed to be between an hour and two and he took 2.5 hours and at the end he didn't even complete the service!!!!! They said that they needed to calibrate it and they couldn't and then they wanted me to go to their location which is 35 min away from where I live to then wait for hours because they said they needed at least an hour to see if they can calibrate it. I said beforehand that I needed that to be quick because the only time I had was during my lunch break and there were like 6 people waiting and said it will take hours. WHY ADVERTISE AS A SERVICE THAT GOES TO YOU TO THEN MAKE YOU GO ALL THEY WAY TO THEM AND WAIT FOR HOURS???? AND after all, when I'm there, they say that if I don't do the calibration there, they just don't care because they make you sign a waiver before the do some work in your car. If you're looking for windshield replacement I recommend you finding a company that is near you in case "calibration" cannot be completed. I asked if they can to me to attempt to recalibrate and they said no. HORRIBLE EXPERIENCE don't recommend this company/service to anybody

My car windshield got hit by a rock on the intrastate. They were able to fix it in 30 mins and came…read moreto me. Price was great. Customer service was excellent. Would recommend them to anyone that has window damage.

From the owner: Our team will go the extra mile to help customers with a broken glass or parts even if is not in…read morethe state. We will service our customers anywhere to make sure you're happy and satisfied! We also offer mobile services to job sites for our customer's convenience. Call us today and we would love to help!

We own a rental car agency and needed a windshield replaced during the holidays. We sent out a bid…read moreon Christmas Eve to the local shops and Global Auto Glass Services was the first to respond in under 5 minutes! We had previously received a quote from Safelite and Global's price was almost half! They literally came the morning after Christmas exactly at the time given and were super professional. To complete the work they had a technician that came to install the windshield and another who came to complete the calibration. The technician that completed the calibration took the time to go through the history of codes in the vehicles system and then sent me a copy of the successful calibration for my records. I can't imagine this could have been any more perfect!

PLEASE do not use any other service other than GLOBAL AUTO GLASS SERVICES. They are 10 stars from…read morethe first call through the installation of my new windshield and then following up. PROFESSIONAL, kind, explained everything, on time with perfect results. I had a deep scratch in an arc on my windshield from a faulty wiper and they stayed on the phone with me for an hour to get the approval and I COULD NOT BE HAPPIER. THANK YOU JOSE and your team of pros!! Dr. J

This spot is 10/10. You get more bag for your buck. No other window place is better in Miami. The…read moreowner is super cool, the service is fast. Highly recommend. I was in and out in less than 45 mins. Just don't be lazy and break your own car window being lazy.

I received the Same day service, within the hour, at a reasonable cost. I'd recommend them, for…read moresure.

He ruined the defroster on my back window and didn't tell me. He scraped off the old tint and…read morescraped off the defroster strips at the same time. After he did that my car's battery began to die every couple months bc now the defroster line was showing as open and on and the batteries had to be replaced bc they were so dead they wouldnt hold a charge. Mechanics had to finally hook my car up to be diagnosed to find out why the batteries kept dying. Then the back window where he had ruined my defroster - the tint started to raise. I emailed him about this to fix it but he never emailed back. I will never recommend this guy for tinting ever.

Spontaneously I decided to tint my car windows and I luckily found Ariel. Very satisfied with his…read moreservice and also his affordable pricing. Totally recommend

I can't believe I haven't left a review for our services we received on 2/23/23!…read moreWe needed the glass sliding replaced due to one of them being shattered by a projectile from our lawnmower. I went through all the research and was referred to the Glass Doctor of Miami. They were very professional and had some wonderful selections to choose from. They did a beautiful job.

Pricing is twice as much as other quotations.very arrogant. They must improve customer service.read more

Not a good place to go the guy is a reaper. Afther 1 month I fix my car with this guy the window…read morefell I go back to him and he want to charge me again and h e say no warranty fir the job.

My car was broken into and I needed a replacement. I called over the phone and put a small deposit…read moredown. I brought my car in and it was ready later that day. Easy breezy process. Very satisfied.

This place is a Hollywood gem! Come see John, Jr. - he will take care of you just right! Still…read morehere now chatting it up like he's our cousin or something lol but the price is right, the service is great and I know we can and will come back any time we need to!

Great quality tints done in same day by Brian's son! Amazing service and affordable prices!!!!read more