2nd time using Pines auto glass. First time winshield repair and second time window electrical…read morework. Top notch service both times. Convenient and quality at home service!

I recently had my windshield replaced due to a crack. The repair itself was completed quickly, and…read moreinitially I was satisfied with the service. However, immediately after starting my car following the replacement, I received an "Auto Headlights Inoperative" warning -- the same issue another reviewer previously mentioned. I contacted Lazaro regarding the problem, and I was told it was likely just a coincidence, despite never having experienced this issue before the service. He said the the windshield had nothing to do with lights but on certain vehicles its in the rear view mirror called an LRSM(Light Rain Sensor Module) I believe that's something they should be aware of. A technician was sent back out, but the explanation I received was simply that "something must be wrong" and that it "should be a simple fix," without any real resolution or accountability. At that point, I decided to handle the issue myself and pay out of pocket, as I felt my concerns were no longer being taken seriously and the focus was more on closing the job than resolving the problem. I also sensed they couldn't fix it if they wanted to, they probably didn't know how so I wasn't going to waste my time with them anymore. Based on my experience, I would not recommend this company. If certain vehicles or sensor systems require specialized handling during windshield replacement, technicians should either be properly trained or transparent about any limitations beforehand.

I didn't end up going with this company, but the owner was so kind and explained to me the process…read moreof what to expect and a lot of information that goes into the vehicle. Thank you so much for your help and time!!

Excellent service from start to finish. They arrived right on time, as promised, and were very…read moreprofessional. Everything included at no extra cost, which I appreciated. The entire process was fast--about an hour from start to finish--and the quality of the work looks great. Smooth, hassle-free experience. Highly recommend.

We own a rental car agency and needed a windshield replaced during the holidays. We sent out a bid…read moreon Christmas Eve to the local shops and Global Auto Glass Services was the first to respond in under 5 minutes! We had previously received a quote from Safelite and Global's price was almost half! They literally came the morning after Christmas exactly at the time given and were super professional. To complete the work they had a technician that came to install the windshield and another who came to complete the calibration. The technician that completed the calibration took the time to go through the history of codes in the vehicles system and then sent me a copy of the successful calibration for my records. I can't imagine this could have been any more perfect!

PLEASE do not use any other service other than GLOBAL AUTO GLASS SERVICES. They are 10 stars from…read morethe first call through the installation of my new windshield and then following up. PROFESSIONAL, kind, explained everything, on time with perfect results. I had a deep scratch in an arc on my windshield from a faulty wiper and they stayed on the phone with me for an hour to get the approval and I COULD NOT BE HAPPIER. THANK YOU JOSE and your team of pros!! Dr. J

A+++++ Jean is amazing! Not only did he repair several rock chips on my windshield, he also did an…read moreamazing job restoring the headlights all in under an hour!

From the owner: I have been in business for 10yrs. I give life time warranty on windshield repair and also do…read moreheadlamp restoration using best new product on the market and give a one year warranty.

I am extremely pleased with the service Countrywide auto glass gave me the technician Ivan was…read morepolite and professional also very experienced at his job, and it all took 30-35 minuets. I would highly recommend Countrywide Auto Glass to anyone, and their prices are phenomenal, and their value are first class.

I contacted countywide on the road after our windshield was cracked by a rock in Key West! They…read moreresponded almost immediately, worked with our insurance and scheduled a replacement in Miami for us all extremely professionally and efficiently! Today the technician Ivan showed up on time and within 35 -45 minutes total replaced our windshield and kept all the wiring for our camera mirror and sun pass intact! We highly recommend this business!!!

I cannot recommend them enough! Contacted them late at night, they came in the very next day to fix…read moremy windshield right on my driveway. It took an hour and the cost was very reasonable. Thank you so much Luis!

Luis was great...texted me about the small glass pebble mark. He showed up and assessed the crack…read more He did a great job. I highly recommend and he was affordable. Thank you.

I can't believe I haven't left a review for our services we received on 2/23/23!…read moreWe needed the glass sliding replaced due to one of them being shattered by a projectile from our lawnmower. I went through all the research and was referred to the Glass Doctor of Miami. They were very professional and had some wonderful selections to choose from. They did a beautiful job.

Pricing is twice as much as other quotations.very arrogant. They must improve customer service.read more

I booked due to online reviews. I dropped car off, took a bit longer than expected, but I didn't…read morewant to drive down 30 minutes anyway. I wan pretty OCD and Lionel was able to provide me a guarantee of warranty. Lionel kept me appraised every step of the process. Workmanship was very good after being clipped at Publix. Lionel squeezed me in within 24 hours. Good work, excellent price.

Excellent customer service I haven't brought car in yet but they are very good about respondingread more

I'm having mixed feelings about my experience with Safelite. I had a cracked windshield not due to…read morean accident. Thankfully my car insurance covered the repair with $0 deductible and sent me to Safelite. I was able to get a quick appointment and was able to reschedule easily online for my convenience. However on my actual visit I heard two people in line before me that had issues with their appointments. One lady had an appointment but upon arrival was told that it was cancelled. No one knew why or who cancelled it but they didn't have space and she had to go home without a glass during the rain. Another gentleman had called in to confirm they had the right part he needed to fix his car, but upon arrival was told they didn't have it in stock and had to come back the next day. Thankfully my appointment was still available and they took my car. They have complimentary waters and snacks as well as a TV for those who wait. The staff was very polite and friendly, however they weren't able to give me a time that my car would be ready. They told me to just come back at 5:30 because they close at 5 and it should be ready by then. There is nowhere in the near vicinity to wait at so I decided to wait inside the center since my appointment was at 3 and I could wait 2.5 hours. At 5:30pm I got my first check in asking me which car was mine. A few minutes later I was informed that my car will be ready in another 45 minutes estimating my end time at 6:15pm. Another gentleman sitting here waiting as well was told that his car has been finished already. Looks like they didn't care to update him. I wish there was better communication. Further, there were 5 people who, like me, opted to wait inside. However I was one of the first to arrive, and the last one to get my car fixed. I know that repairs will have been faster than replacements, but still. The lack of communication and extended wait really started to get on my nerves.

WORST EXPERIENCE EVER! I definitely recommend going with another company. They did not even…read morecomplete the service. Technician was supposed to arrive between 8 and 12 and he arrived at 12:10, with an attitude. The repair time was supposed to be between an hour and two and he took 2.5 hours and at the end he didn't even complete the service!!!!! They said that they needed to calibrate it and they couldn't and then they wanted me to go to their location which is 35 min away from where I live to then wait for hours because they said they needed at least an hour to see if they can calibrate it. I said beforehand that I needed that to be quick because the only time I had was during my lunch break and there were like 6 people waiting and said it will take hours. WHY ADVERTISE AS A SERVICE THAT GOES TO YOU TO THEN MAKE YOU GO ALL THEY WAY TO THEM AND WAIT FOR HOURS???? AND after all, when I'm there, they say that if I don't do the calibration there, they just don't care because they make you sign a waiver before the do some work in your car. If you're looking for windshield replacement I recommend you finding a company that is near you in case "calibration" cannot be completed. I asked if they can to me to attempt to recalibrate and they said no. HORRIBLE EXPERIENCE don't recommend this company/service to anybody