Great service from start to finish!!! So efficient and quick. Rick has great communication

Amazing customer service and quality work! My windshield broke on Thursday evening, I submitted the claim, was contacted promptly and the replacement process was explained. My windshield was replaced on Saturday and everything went smoothly. Ricky did an amazing job and I appreciated the open communication and how efficient the replacement process went. Glass act is hands down the best windshield replacement company that I have ever worked with. read more

Glass Act - Cracked windshield - Auto Glass Services Near Me - Pembroke Pines, Florida

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They do not stand by their warranty! the rear passenger side window of my jeep shattered in 2023. They issued me a receipt for a three year warranty. Yesterday on May 12, Mother"s Day, it shattered again. Either it was the heat or it was not put on properly the first time. We called them and they said that how do they know that we didn't deliberately smash it and how do they know that it's defective?!!!! Are you kidding??? They wouldn't replace it!!! Never again! Don't use this company. So instead of arguing over $225 we called another company. Horrible service!!! read more

Glass Act - Auto Glass Services Near Me - Pembroke Pines, Florida

Best value, short wait time and work done on site. Front windshield replacement 2006 Honda. read more

My windshield needed replacing, so I called different glass companies. After several National Companies tried to tell me to let them file my claim and specifically asked me NOT to file it, I was worried I would never find an honest company to work with. I started reading reviews specifically looking for locally owned companies while also filing the claim, when I saw Glass Act's reviews and they came up as an authorized vendor with my insurance it was a no brainer. Rick called me within 2 hours of the claim, scheduled for first thing the next morning, and he was honest and informative. Today for my appointment he was prompt to the minute when he said he would be, he did wonderful work - his craftsmanship is second to none, and he was even able to remove my gate decal from my former windshield so I could still use it! While I do not have glass needs often, I will choose Glass Act and Rick 100% of the time moving forward. read more

HORRIBLE SERVICE DO NOT USE!! I had a window replaced 1 year to the day and have a written receipt, stating 3 year warranty. Not only was this not honored, the man was OVERLY rude and vulgar on the phone. Talked over me before I could speak. Extremely rude and unprofessional!!! read more

Glass Act - Auto Glass Services Near Me - Pembroke Pines, Florida

I appreciated the quote and information they gave me. It was very very helpful and the service was quick. Thank you very much.

I messaged Randy through Yelp and he responded within an hour or two. I was looking for a specific type of tint and he had it available at a good price. It took a couple of weeks, but he sent Mark out on a Saturday morning and he was finished in a couple of hours. Perfect, professional job. Recommend and I would use again. read more

Fast and friendly customer service. After giving me a quote Rick was out to fix my driver side window regulator an hour and a half later. He worked through the rain and was done in less than 45 minutes. He definitely knows what he is doing and has been in business since 1992. Don't hesitate to call him for your auto glass needs you won't be disappointed. Everyone stay safe out there and be nice to each other. read more

My windshield was damaged due to a rock, Glass Act provided excellent service! Called and got an appointment the day of. Service was great, would definitely recommend. read more

My car was broken into while at the gym at 5:15am. I found Glass Act online and I gave Rick a call as soon as he opened for business for the day. He gave me a quote in 5min. Was able to come to my home by lunchtime. In between rain showers he was able to get the window relaced. Rick did an amazing job. Would highly recommend. read more

I would highly recommend this company to anyone. Rick came out way ahead of his scheduled time. He was honest, reasonable, loyal, integrity with exceptional customer service. My window was in a lock position. Someone else could have easily over charged more than what was actually needed. You cannot go wrong doing business with this company. My hat's off for an outstanding job with his honesty. Honest people don't come around often these days. read more

I am so happy I found Rick. My car was broken into last night through the vent glass. The thieves stole equipment from my trunk that was worth over $500 in total. I called my insurance company and was told I had a $500 deductible I had to meet before they could help me. Geico referred me to "Safelite Auto Glass" as one of their "trusted partners". I called Safelite, and was given a long story about how the part was hard to find and hard to install, and then they quoted me nearly $300!!! As a college student, there was absolutely no way in hell I could afford that kind of repair. I googled glass repair shops for other quotes, and Glass Act was the first one I found. I called the number and Rick answered. He was very nice and was shocked when I told him how much I was being quoted by the other comany. I was able to make a same day appointment with him to get my glass repaired. I paid less than half of what I would have paid if I had used a major company (including the price of the vent glass)!! In 30 minutes he was done!! I am so happy I used them!! GREAT service, affordable, and reliable. read more

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Selected Glass Act this week thought State Farm Insurance for a windshield replacement on my Lexus. Submitted claim in the evening and received prompt call in the morning from Rick the owner. Sent him car info requested and made an appointment for the replacement. He was on time and completed the work quickly and with expert workmanship. Highly recommended!!! read more

I called this morning to inquire about replacing the passenger window on a 23 year old Honda. Rick was here in just a couple hours with the new window. He had it replaced in no time at all, and at a great price. I wouldn't consider calling anyone else from now on! read more

I reached out to Rick to help me fix a broken car window. I have to say that the whole process with him was a great experience. Great price, great work and great person to deal with. read more

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I tried Glass Act based on the reviews online and I was not disappointed. Rick made it easy to do business from the beginning with convenient text messaging to confirm details and arrangements. He had my custom OEM windshield ordered and received in just a few days. I double checked his price and that was competitive and fair. He replaced the windshield, while I was at work, in under an hour. It could not have been a better experience. read more

After someone broke my window to get into my car at the gym to get NOTHING I had to get it repaired. I went to wonderful yelp & found Rick. Called him Wednesday afternoon told him what window, type of vehicle & my location. He called me back right away (less than 5 minutes) told me he could come the next day Thursday between 10-12. He came all the way out to my job texted me 45mins before he arrived. When he got here he handed me his card introduced himself & got right to work. He was here no longer than 15mins. Even cleaned up all the glass that fell on the floor while he was doing the repair. The price was sooo affordable. I didn't even call another company he was amazing. Call Rick he's quick & can get the job done. read more

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Rick is great replaced two regulators in my 22 year old Mazda in just about 1 hour. The windows hadn't worked in almost 3 years. Came to me in his mobile shop. He's been in business for a long time. You need your car windows fixed call Rick I'm giving him the coveted sixth star for service.. read more

Rick was absolutely amazing to say the least, his professionalism and way of being made this process much better. After getting our truck broken into on a Sunday, I contacted rick and he called me back in less than 5 minutes. Said he will show up between 8 and 9 am and gets there right in time. Got the job done, would've been quicker if I had found a closer outlet to connect vacuum too but he was very patient and understanding! Amazing price, half the price of what Safelite quoted us. And it was done much quicker with him anyway. Thanks rick, for driving out. I know it's not a close drive but he did with no hesitation. Will definitely recommend his services to anyone read more

First time using Glass Act. Very impressed. Excellent cleaning. Joey and his partner did an outstanding job. Will definitely use them again.

What a great Company. We have about 29 windows, 2 double patio doors and a glass entry door. Jordan and Brian did the job perfectly for $250. Not only that they power washed my garage doer when I mentioned it had a lot of sand on it. They use treated water to clean windows which leaves them sparkling clean and our windows were pretty dirty because we live in a newly constructed subdivision. Jordan, the owner, is very personable and a real sticker to details. For example, he showed me where one of my large windows had several spots of mortar on it which they removed by scraping. I can't recommend this Company highly enough. Oh and did I mention, they were the low bid by almost $100 from the two other bids I got. If you need a window cleaner, you're crazy if you don't call Glass Act. read more

Driver window fell off tracks, called in and had someone out within an hour or two. Great price, good service, and honest advise. I recommended highly! read more

Called around several companies and Rick was the only one that was able to fix my truck back window everybody else were charging an arm and a leg and they kept trying to sell me the whole window not just the slider window this guy is amazing recommend him all the time to anyone read more

A+ service. My glass was broken on a Sunday afternoon by someone that took my purse, wallet, checkbook, cards, and all my money. Needless to say, I was devastated, and also broke for the rest of the month. I called my insurance and they recommended Safelite, but I would have to wait for 2 days for the appointment, they charged extra for home visit, and I could not afford their price. It was also practically impossible to drive the car as it was, so I had to replace the glass or stay home. I found Rick on Yelp and because of the great reviews I decided to give him a call - best thing I did today. Rick was very responsive, he told me to send him pictures of the car and the broken glass to make sure he was getting the right replacement. He came to my address the same day, at the time promised. He did a phenomenal job, and charged me 1/2 the price I had quoted with Safelite - which I could borrow from my kid and afford to pay. I definitely recommend Rick to anyone in need of auto glass replacement. And I wish more professionals were like him; willing to listen and help other in times of extreme stress. God bless his heart. read more

Rick is a true pro. Fast and easy. Answered all my questions and provided a smooth appointment process. He came to me to my home at my convenience. So easy and my car looks brand new again!!! Thank you!!!! read more

Rick did an excellent job!!! He is very professional, he came on time, and he made it easy to do business from the beginning.

Rick was great! Front windshield looks like new. Rick was timely, detailed, and the finished product was amazing. I still can't believe that all I had to do was meet him outside of my parking garage. He took it from there and handed over the keys once he was done. read more

Awesome, professional & fast service from this sole proprietor! Called after my car was broken into and he was able to meet me at my location within a couple hours. You will have to provide an outlet for his extension chord so he can vacuumed the glass (if needed.) Replacement took less than an hour and cost $145 less than I was quoted from SafeLite. This is an old & wrong #. His new number is 954-391-5267, i got it off the website. read more

My wife's car was broken into on Friday evening. I called Rick on Saturday morning around 8:30 am and by 11:45 am the window was fixed. He came to our house to fix it and the price was very reasonable. The battery was dead on the vehicle so Rick even jumped the battery to get it going. I would definitely recommend him to anyone. Thank you Rick. Great job!!! read more

Great service! My car was broken into last night and I emailed glass act. Within a few minutes, I received an email asking for additional information with a price that was significantly lower than other competitors!! He showed up on time and early. Rick is very professional. read more

Highly recommended! My windshield was cracked Thursday on the way to work and we gave Rick a call and he right away told us to give my insurance a call and it would probably be covered by them 100% which it was. Rick then came by my home Saturday morning and already had the new windshield on and replaced looking brand new. Very smooth and easy and Rick saved me a lot of stress. I would recommend him to anyone trying to get any type of auto window replaced he is an honest and good person on top of doing an amazing job on the actual work. Thank you Rick! read more

Rick was an amazing person, very professional and fast. Someone broke into my car on a saturday afternoon and I called him immediately. He wasn't able to fix it the same day because the business that sells him the windows was closed already but he made sure to come Monday morning and did it in less than an hour! And my window looks like nothing ever happened. Thank you Rick! read more

When someone smashed my wife's driver side car window, Rick provided great service, quickly and efficiently, at a very reasonable price. His communication was excellent, he provided a quote within just a few minutes, and only a couple of hours later Rick completed fixing my wife's car window. I hope I do not have to fix another broken window anytime soon, but I would not hesitate to call Rick to come to the rescue if it happens, and I do not hesitate to recommend him. read more

Rick was on time, was very professional, and did a great job installing a new windshield on my vehicle. Highly recommended(and forget Safelite)! read more

I wish I could give Glass Act six stars! Rick asked all the right questions, gave all the right advice, and was an overall professional. He is easy to reach by phone or text and actually answers the phone instead of taking messages and answering later, like so many other business seem to do these days. Rick showed up on time and did a perfect job. I hope I don't have another cracked windshield anytime soon, but if I do I will definitely call Glass Act. read more

Owner Rick was awesome and easy to work with! Car broken into Saturday at Pembroke Lakes baseball and was going w/ another company who didn't have appt avail to take it to until 3 days later. Found glass act and awesome reviews and it was a great decision we made. Called Rick Sunday am (Mother's Day) and he answered (no hesitation) promise to fix it Monday. Also to drive to us was a plus. AND his price was $100 cheaper than a well known competitor. The job from when he arrived took 50 mins. He moved with knowledge & swiftness and cleaned my car from all the glass debris. Great service and a sense of ease after having your property violated by a criminal. read more