I never in life had a cracked windshield til now. I've owned like 3 cars. So, when my windshield…read morehad a bad crack in it - I panicked. I didn't want to use Safelite due to bad reviews so I turned to other shops. I personally prefer mom and pop shops anyway! Jesse is soooo responsive with email and calls. I kid you not. Such a nice guy. Especially when I had a small meltdown on the phone, lol. Horacio and another team member (I am so sorry for blanking on name) came by and fixed my windshield. Super great guys and very dialed into their jobs. The job itself took less than an hour. They even saved my car stickers!! :)

A rock hit my windshield and cracked it. I reached out to H&A for a quote and they responded in…read moreminutes. I had used them before to repair a crack but knew this one would require a replacement. Jason gave me a quote for after market glass and also OEM. Because my BMW has heads up display and other safety features through the windshield he explained why I wanted OEM glass. Afterwards I did my own research and determined he was spot on. No pressure from Jason. He just let me know they were there when I was ready. Then I left town and it was an entire month before I got back to fixing my windshield. H&A is an approved provider through my insurance so the process was so easy. Within 30 minutes, Jason had the authorization from my insurance company for the replacement and calibration needed. Horatio called me and let me know he was on the way. He and Wilmer got right to work. In less than two hours they had my windshield replaced, did the calibration and drove it to make sure everything was functioning properly. They even were kind enough to move the sticker I need to get in our work parking lot from my old windshield to my new one. Horatio and Wilmer were both professional and efficient. I could not be more pleased with how easy H&A made the entire process. Thank you so very much. If you need your windshield fixed or replaced, this is who you need to call.

Paul was great to work with! He was diligent and honest. He even cleaned out the debris from inside…read morethe cracks of the windshield before replacing the new windshield. It was a smooth and easy process. Would definitely recommend this company! Paul even let me watch him while putting the new windshield in. Has a great experience from the beginning to the end.

Quality service and excellent work. Worked well with insurance and took care of us quickly.read more

Ken was super professional but personable. They did great work and saved us lots of money. Highly…read morerecommend!!!

I used Ken in the past and saved big bucks. i now live in south carolina…read moreand had a 12 inch crack on my wife toyota avalon which i wanted to sell called around but KEN was so much cheaper that i went to Georgia to visit friends. he replaced it saved me a lot of money and i was able to sell it as soon as i got back to South Carolina He does great work and is very professional

Second time using this service, this time to replace a rear window after it was busted in our…read moreneighborhood. Thanks for the great support and fast turn around!

I was driving on 20 and a rock flew up from recently done roadwork and caught under my windshield…read morewiper. What was a ding turned into a crack overnight! I called Auto Glass Tech and asked if they could come to my workplace since I was out of their service area(I live in Conyers and work in midtown), they said no problem! Scheduled an appointment for 2 days later. Simple, easy phone call. David and his partner kept me apprised of their ETA on the day of and I was able to come out on my lunch when they got there. Superior customer service! I so appreciate the convenience of them being able to come to my workplace and replace my windshield! I also would MUCH rather support small businesses than these big corporations and shops! Choose Auto Glass Tech! You won't be disappointed!! Thanks David!!

Carlos was called to my BMW driver's window he came back the next day with a regulator and somehow…read moreinstalled it on August 8th then November 15th I called to report the window wa not working he came by opened the door and told me the part was defective and I had to pay for another part. He is very deceptive and will not disclose where he purchase the junk part that was not up to standard. Why do I have to pay you again after paying $318.00 in August. Took my car to BMW and I was told the part was a junk and I had to replace the regulato . He obviously supports a junk yard for parts. He has not returned the my money and I refuse to recommend this devious underhanded business man.. Will post on BBB site.

Carlos did a great job on my power windows. True to his word, he arrived on time and finished the…read morerepair in short order. So happy to have a working power window at a reasonable price. It's not often that I can recommend a service provider so highly. In this case, it is my sincere pleasure to do so.

My jeep had a large crack in the windshield and Safelite was able to come out quickly and make it…read morehappen. Jesse was amazing, knowledgeable and provided excellent customer service! I will be using Safelite and requesting Jesse again.

BEWARE! I recently had my windshield replaced by this service location chosen by my insurance…read moreprovider. Besides not showing up without any calls the day of service appointment, when they finally showed up and replaced my windshield, it resulted to an error code on my dashboard. I immediately called them, but after their tech came back, I was told there is nothing else he can do and I should call the shop the next day. It also resulted to more error codes. I called Safelite customer service to ask for warranty service call and had to go back and forth between different depts. until I was finally transferred to their store /service manager. To my disappointment and surprise, the manager insisted that the error codes are not their fault and that i should "just charge my battery and drive my vehicle and it will all go away". This is after I told him numerous times that the Mercedes Dealership stated that its a safety concern since it involves the front airbags. I even reminded him that driving it with safety issues is a big risk and asked him if he is willing to take responsibility if it resulted to injury and possibly death. He still insisted that he is right because he said so, and even if the experts in Mercedes Benz says otherwise. This is the kind of service that this location provides. It doesn't matter that Safelite states they provide" lifetime warranty on their workmanship as long as you own the vehicle" . To think that this issue resulted 5 minutes after the installation. Imagine calling them after 5 months or 1 year. I have no choice but to escalate this to their corporate and legal dept. because the management team in this location doesn't care about Safelite's promise to their customers.

They did a great job replacing my windshield. Showed up on time and even removed stickers and…read moretransferred them to the new glass.

Do not use this man, he does not stand by his work or his errors! He installed a windshield that…read morewas not suited to my car. Now my auto headlights and auto wipers no longer work! He did not tighten the screws on my windshield wipers and they actually got caught up on each other and broke in the middle of a rainstorm. Nearly wrecked because of him. The repairs to correct what he did has cost me more than the windshield he installed. Be very cautious about using Ted's Auto Glass! Do not recommend!

One of our fleet vehicles had a rock strike the windshield while driving, resulting in a six-inch…read morecrack. Our leasing company referred me to AutoGlassNow, and I received a callback within an hour. They quickly scheduled an appointment that worked with my availability. Throughout the entire process, communication from AutoGlassNow was consistent and reliable. The technician, Albert, called ahead to confirm his arrival time and clearly explained the replacement and camera recalibration process, including how long it would take. From start to finish, the job was completed in about an hour. I highly recommend AutoGlassNow. In fact, I've already scheduled them to replace the windshield on another one of our fleet vehicles.

Easy quick service. I did a self quote online, then not long later a lady called to schedule my…read moremobile service. My only gripe is I scheduled for a Saturday morning, confirmed a Saturday morning, but then was called Friday morning by the technician who informed me mobile service is Monday to Friday so they likely moved my appt up a day, but no one told. Other than that miscommunication, my tech was in out, told me what he we was doing throughout the process. Price was good and cheaper/competitive to competitors. Would use them again.