Terrible customer service and very unprofessional…read more The one star is coming from a very simple tenet in business: don't ignore your customers. The appointment I had was with an individual that was not very professional. I had an appointment for 10 AM on Saturday. I arrived promptly at 9:58 AM. Keep in mind that the text that they send out the day before says get there 15 minutes early. I purposely did NOT get there 15 minutes early because I read other reviews where customers had to wait. This was a good move on my part, because as expected, we had to wait even though I was there on time (slightly early actually). The garage where the shop is located was not even open. The craziest part is that the individual who was able to open the shop with sitting in his truck, the entire time sitting amongst cars that were pulling up, ready for their appointments. At around 10:02 AM he finally got out of his truck and opened his garage, I was very surprised that he was there the entire time actually parked in front of me and just waited in his car. He didn't even acknowledge the fact that there were people there for a 10 AM appointment and he hadn't even open the garage yet until after 10. Maybe he isn't aware that the instructions tell people to get there 15 min early, I don't know. Then he proceeded to service the customers that were there before us which is totally fine. But the reality is I did have a 10 AM appointment and I was on time and I was not acknowledged or spoken to the entire time, and they definitely saw me. On numerous occasions, they walked past me did not even say anything at all. Normal customer service is to say that they will be right with you or thank you for patience or something. There was absolutely NO acknowledgment whatsoever. He didn't stop to ask if we had an appointment or anything, he just walked past us and continued talking to the other customers. Also.. the bigger question is.. why did they double book? Assuming the other party also had a 10 AM appointment. If they didn't have an appt, this is even worse becuase they ignored the customers who actually made an appointment. Either way it is terrible customer service. So ultimately, I left. I refuse to give business to a company that does not respect my time, for them to see me and other customers, waiting and still stay in their truck and then on top of that for them to not even acknowledge me once they finally open, the shop is totally unacceptable. Also I was lingering around there for about 10-15 min hoping to be spoken to and then I thought to myself.. if they won't provide good customer service before getting my car, then they don't deserve to touch my car. I refuse to give them business. I will say that the person who scheduled my appointment Bridget was super nice when I spoke to her so maybe it would have been better if she was there but regardless they need to be held accountable for how appointments are on Saturdays.

Ask for Nakari! He was so helpful! And my car no longer looks like a fishbowl! He took his time and…read moredid several walk throughs! I would recommend this place any day!

AVOID THIS PLACE!! Ignore the owners reviews!…read more I came here about six months ago for PPE, ceramic coating, and taillight tint. I should have written this soon as I've been told this location has issues. I had to make a couple trips as the PPE came off on the mirrors and they were out of taillight tint the first visit. After about a month the taillight tint peeled off because they applied it during a rain storm and it did not adhere. That was a waste of $150 and more as I ordered tint and did it myself. The worst part is once the weather cleared and I was able to detail the car myself. I noticed that the wheels and the lower trim had permanent swirl marks in dirt. Apparently they didn't clean the wheels or the lower areas before applying the ceramic coating.. Now it won't come off. I asked for a refund, but after responding with details I was ignored by the owner.

I don't normally write reviews, but in this case I felt I had no choice seeing how horrible this…read moreexperience was... This place is a joke...it may not have been before given its rating but I'm thinking perhaps the Dad died and this kid who wasn't ready to take over ended up with the keys to this business. He is completely unreliable and incompetent but in his defense I truly believe he is completely unaware of these flaws. I agreed to meet with him on Friday to leave my truck with him but unfortunately he wasn't there and after I called him numerous times he finally answered and admitted that his alarm clock did not go off and that he would be there in 30 minutes... When he finally got there, we agreed that I would leave my truck with him on Friday and that I would pick it up on Saturday afternoon which would give him enough time to apply the ceramic coating on my vehicle. So the next day, despite me not being able to get a hold of him I decided to go ahead and take an Uber for the 45 min drive to get my truck back. Right before I arrived he finally responded and he unbelievably told me to stop calling so much! Really!? As the Uber dropped me off I was stunned to see that my truck had not moved from where I parked it the day before and that no work had been done! I ended up having to wait outside for over 45 minutes until he got back to give me my key fob. He then tried to say he texted me to let me know that he didn't have a certain towel that was needed for the process and that he needed me to leave my Jeep with him for another day or so haha. I don't have two vehicles, so unfortunately I couldn't do that not to mention that I spent over 100 bucks on Uber and lost hours of my time that I can get back. To his credit, he did offer to pay for the Uber charges IF I came back another day to get the ceramic done, but I told him that has proven to be so unreliable that I simply good good couldn't risk it. In short, despite their high ratings....stay away from this place because it's apparently being run by some kid who has no concept of ethics, time management, or any business sense whatsoever from what I can see.

I got all my windows and rear windshield tinted through Jireh. The owner is very communicative and…read morehelpful. I was able to schedule an appointment quickly and he offered his services at a fair price. The tint application looks great! It's been months since I originally had the tint installed and it still looks as good as the first day. I highly recommend their services!

LOCATION & PARKING: It's honestly really difficult to find. But Jesus will tell you to call 5…read moreminutes before arrival time. Basically, you'll be going through the back entrance of New York Prime, right under the overpass. You drive straight down all the way to the end of the garage and they're there to your left. They basically work out of that whole parking facility. The main level of the building is directly across Lenox Mall - literally just a 5 minute walk. VIBES: Jesus was super kind and patient when directing me to the shop. I was about 20 minutes late due to a lot of traffic and he even told me it's ok they'll be waiting and to drive safe. FOOD/PRODUCT & SERVICE: My windows turned out amazing! The tint is perfectly applied with no bunching and put on evenly. OVERALL: I really recommend Jireh Auto Spa. They got done in about an hour and let me continue shopping at Lenox until I was ready to pick up the car. I will definitely be coming here for any future needs. I used a Groupon to pay for service so definitely check that out and they'll likely have a deal.

I am extremely satisfied with service. They are professional with scheduling and providing the…read moreservice. They were timely. He provided the tinting to my liking. The pricing was at my liking. This is a high quality service company. I highly remmend them.

I brought my brand new vehicle to Elegance Auto Cosmetic in August 2024 to have my windows tinted…read more I asked for 20% carbon but received something different. The tint is lighter than what I wanted and less durable. He did not mention this to me at all until the job was already completed. However, I just accepted it since it took them 6 hours to complete the service. Aside from all of that, I later discovered that all four of my interior door panels were damaged--cracked and loose--clearly from being pried open during the install. I contacted the shop, Fortino agreed to fix the issue but later gave the run around. He fully denied responsibility and refused to offer any compensation or help with repairs. I provided photos and documentation, but they never followed up. This experience has been frustrating and disappointing. I paid for a professional service and expected my car to be treated with care. I would not recommend this business at all based on how they handled this situation.

Fortino did an absolutely phenomenal job of vinyl wrapping (gloss black metallic) the polished…read morealuminum window trim (chrome delete) on my Jaguar XFR. He went above & beyond to accommodate my schedule and perfectionist nature, and he had an extremely wonderful attitude about everything. I'm going to use him for additional projects on my other cars, as well, and will definitely make sure to recommend him to friends. If you're a car guy (or girl) and find someone who does great work with incredible attention to detail, you make sure to take care of them as well as they take care of you, and Fortino is now on my extreme shortlist to call for anything auto appearance-related. I'll update this with a photo of his work, once I get my XFR fully cleaned up in a week or so.

Terrible customer service had to come back three times in order to get them to fix my issue and it…read morewas a hard time trying to get them to honor my warranty

Ali was extremely helpful in helping me select my tint shade and did an excellent job applying it…read more I had to return due to some minor bubbling but he got me right back in and fixed everything. They are very service oriented which is a breath of fresh air in this day and age! I highly recommend ATL Tint Specialists.

Great spot for car wrap, I had my roof done on my 370z and it came out amazing! I definitely plan…read moreon making this my usual spot for my tint and wrapping. Also, it's Bay 2, not a lot of signs around to tell you where to go. Edit - went back again for my hood, and my god did they kill it again! Clean finish, no bubbles, and it went way quicker than I thought! It's so tough to find shops that have space/time/knowledge to do this stuff on the weekend, but these guys nailed it!

In my experience, this shop was very selective about what vehicles they were willing to work on,…read moreand the customer service felt noticeably unfriendly. I also left with concerns about pricing transparency without a firm amount quoted up front; especially after being offered a ceramic wrap upgrade that didn't seem to match the quality I expected. BEWARE: The entire visit seemed very off putting. Based on my experience, I would not return and would advise others to proceed with caution.

In response to Wes' message: you should've come in to fix/ remove that trashy work. I paid you for…read morea service and even tipped you when I shouldn't have. You coming in was the least you could've done. So don't make it seem like you did me a favor. Good luck with your business.

I love this guy! This is the first car he did for me and I've come back with two more cars because…read morehe did such an awesome job! Very responsive and works with my schedule. Flawless tint, I'll keep coming back and keep recommending him over and over !!