My power moon roof was shattered while I was driving and I needed a quick fix with good quality…read more Payless Auto Glass (Formally known as Patriot) was so quick and put in the OEM glass in about an hour! Thank you so much Eric and team for your care and expertise!

I had a spray on bed liner done on my GMC 2500. The liner came out good. HOWEVER, the service left…read morea lot to be desired. I made an appointment 2 weeks out for a Monday at 8 am. When I dropped my truck off I was told it would be ready between 1 and 2 pm. I am an hour drive away. I showed up at 2: pm. They had not even sprayed my truck yet and the owner wasn't even there. When he returned all he said was, well, with a bit of an attitude, we'll get it done. Then a day or so later I realized that the back up camera was not working on my truck. which is in the tailgate. (they had the tailgate off to spray it) When I called back all they said was well it was working when it left. I checked the wires and found that they broke the camera plug.When I told them that the plug was broken they said well we had a hard time getting it apart. I would never go back here.

They did an amazing job replacing the hole left by theives who stole my old stereo, good deal,…read morequick installation, looks like it came with the car. Great job, definitely recommend Isaac and his crew

Awesome service. Contacted using Yelp. Explained issue ...I had remote start that a garage took off…read moremy car when they were troubleshooting issue I had, which turned out yo be fuel pump. After got fuel pump replaced by professional, needed remote reinstalled. Call few places. One quoted me 2 hr. Job for 600.00. 508 took less then 30 min...charge..$60.....unbelievable. owner courteous, very knowedable of car stero, remote start system...Highly recommend this business!!! A real " Proffessional" !

Unreliable service. Southbridge Street (Worcester) location is disorganized and customer service is…read morerude. After being rescheduled 3 times over the course of a week (for on-site appointments), I ended up making an appointment with Auto Glass Now who were so accommodating and pleasant to work with! I will NEVER use Safelite again - caveat emptor!

I read all the bad reviews here and it made me very skeptical of Safelite. None the less it's the…read morevendor my insurance recommended. With great skepticism I arrived early for my 2pm appointment and was told they were running a 1/2 hour behind. Told him that's fine (I've come this far) I'll wait for it. Went out for a walk at 2:15 and my car was moved (Hmm, only 15 min late) and I had an email informing me work has started. Came back from my walk expecting to sit there for another hour, but to my surprise my car was outside complete and waiting for me. Done in under 1.5 hours. I have a Hyundai that also needs camera recalibration. All good... I felt someone should leave a positive review. One of the workers told me they had 18 windshield's to do today.

my rear window shattered when I was at work in Shrewsbury on a Friday night ( in the rain ) and…read moreneedless to say it was a nightmare getting my car home to Leicester. Wayne and the receptionist Darlene were so kind and helpful ,could not be more pleased and relieved , they were awesome and professional and made a stressful situation disappear. I hope their manager or boss reads this , as they are the best people ever!!. thank you !!

Easy location to get to off of Rte 20. Great clean job. Just as good as the big name places......read more

Sierra was amazing with handling my insurance and scheduling an appointment for my windshield. Paul…read moremet me first thing in the morning and worked on my vehicle quickly and I am extremely satisfied with the service! Would recommend Paul to friends and family!! Thank you!!

Thank you Safelite!…read more I had a really bad crack on my windshield, needed a fix ASAP and was wondering how I was going to be able to fix it. When I went there, the front office lady handled everything smooth, communicated directly and well with as far as handling the payment process which I was most likely concerned about. Once I told her my problem and booked the appointment with them, I took my car in for repair, waited in the office and not too long as I expected, they fixed my windshield in a matter of an hour which I was highly impressed by. And even gave me a discount for the repair which was amazing, too. Shout out Kyle and the whole team for having my windshield repaired quickly and effienciently, as far as giving my windshield a quick wash and my interior smelling like a brand new car. The repair on my windshield was so clear, it felt like as if I'm seeing a whole nother planet Thank you guys again and would highly recommend y'all to come to this location if anyone needs any repairs on their windshield.

Windshield repair on 2012 Honda pilot..4 attempts to get it right…read more#1 First new windshield had scratch. #2 Windshield replacement, tech never put on top seal/gasket #3 At service center- reschedule another home replacement-said Windshield has to come out---NOT. #4 Finally replace seal/gasket....workmanship shoddy..wavey install.

I have a recessed ceiling light in my basement and the glass cover was cracked. I brought the…read morebroken glass into National and they had a piece with a similar shade and cut it at the same size and I was in and out in minutes. unfortunately when I got home and tried to insert the new glass into the frame it cracked which was my fault. I brought the broken piece back to National to have them cut a new piece at the same size and I was planning to pay for another piece but they didn't charge me. I would have been fine paying for another piece since it was my fault but they were kind enough to cut another at no cost. very nice business!

Unreliable place that does not keep promises. I would stay far away from doing any business as…read morethey do not conform to normal business ethics, schedule, process transparency and on top of that work is quite sloppy - stay away

We have been struggling with this place for over a year now and can't get anywhere. They replaced a…read morewindshield in my daughter in law's Subaru with EyeSight, and since that day the EyeSight system is completely messed up, the dashboard looks like a Christmas tree. They had us return once for the recalibration that we were supposed to have gotten, but they could not accomplish this despite trying for 45 minutes, they said we needed to see a dealer. The dealer said "There are fingerprints all over the camera lenses, they have to be replaced, $3000, here is a report to take to the auto glass people as they should pay for this." And we call every month or two to ask about this and are always told "a message will be sent" and we will get a call but nothing ever happens. I just called the number I see on some of the other reviews about this, but it's just the main switchboard and so the same people who have told me for months "a message would be sent". If you have a car with any kind of cameras in the windshield, avoid this place.

Broke my mirror, tried to glue it back and then just left it off. I called and asked them to…read morereplace it. Then took over a week to get back and fix it. After all that I just realized they broke another piece. I manage a small fleet of construction vehicles and I will make absolutely sure my insurance goes with a different vendor next time.

Franchi Brothers repaired my fender bender like new. They worked directly with my insurance so…read morethere was no hassle. The car was cleaned like new when I picked it up.

great service and quality from the first call. they handled everything with insurance. quoted me 2…read moreweeks on my Acura repair and they actually had it ready a day early. bodyeork was excellent, and they left the inside and outside of the car spotless. would recommend them highly

My husband has been using this service for a number of years and I've always loved how his car…read morelooks - I recently bought a used car and decided it needed a good wax and detailing - I honestly can't even believe how beautiful it looks! I'm a "get in and turn the key" type of person, that's it - but these guys really made the car look beautiful, buffed out all the scratches, and I couldn't be happier with their customer service and attention to detail! They work hard and it shows!

Great job detailing my vehicle.Would do business again. AAA+++Quick wash or full detail they do a…read morefast and efficient job using quality products