Sergey went above and beyond. He got me in same day and replaced my windshield, even put on my new…read morewiper blades that I brought in. The cost was $150 less than the quote from safelite and his lounge area is much nicer. This is a family business and you can tell by how well they work together. They don't have many yelp reviews but they have 463 reviews on google so I think they've been doing this awhile

4.4/5 stars - I had a windshield replaced on my Honda CRV. The job was done very well and staff…read moremembers were professional, couteous, and friendly. The waiting room was clean and comfortable. The Wi-Fi was quite spotty/intermittent and the job took 2.5 hours instead of 2 hours. I would recommend NW Auto Glass highly - just don't expect good internet and allow extra time in your schedule in case the work requires a bit more time than anticipated. The communication online related to Q's and A's and making an appointment was excellent. Thanks, Sergey and crew!!

I needed a windshield rock chip repaired quickly and called Q's. Quentin returned my call quickly…read morebut unfortunately we weren't able to set an appointment to fit my schedule. He referred me to another local shop that got me right in. I don't know many vendors that would put the interests of the customer before their own and refer business out to another establishment thus missing out on the sale. I will definitely call Q's in the future for any glass repair/replacement needs and based on his honesty and responsiveness I would absolutely recommend his services.

Promptly called back. Answered all our questions. Came to our house. Good job, done quickly.read more

This is a business I never wanted to go to because it means I had a rock chip but these folks got…read moreit done pretty efficiently. I arrived early for my appointment and their technician got me checked in right away. They did not seem super busy so he swiftly started on my vehicle and it was done in around half an hour. The workmanship was great but the customer service was somewhat less. While it's a fact that they do this all the time, I almost never need auto glass work yet they seemed to expect me to have expert level knowledge of my car's glass and my auto insurance policy. The scheduler Teri was fairly terse in her interactions with me. I felt validated in my assessment when I overheard her on the phone with another customer (it's a very small office). Definitely use this place for your auto glass needs but check your expectations at the door.

Did not just replace the windshield, but did all the calibration for the traffic assist features.read more

The guy was really helpful with my daughter who brought in her car as a college student she wasn't…read moreused to having a cracked windshield he was very consultative and let her through the process

Friendly, helpful people. Replaced our windshield and did the recalibration in less than 2 hours…read more The windshield looks great. They worked well with our insurance company and we just paid our deductible which makes the expensive windshield a great value for us.

can't say enough good things about Pristine Glass! From start to finish, they were professional,…read moreresponsive, and truly went above and beyond to get my job done ASAP. Their customer service is top-notch--friendly, honest, and genuinely committed to making sure you're taken care of. Not only were their prices extremely affordable, but the quality of their work was outstanding. The attention to detail and forward thinking were evident, and they left everything looking absolutely flawless. It's rare to find a company that delivers both exceptional work and great pricing, but Pristine Glass does exactly that.

Very prompt answering the phone and responding. Very satisfied with the work they did. Would…read moredefinitely use again.

Let's start with the positives -- the customer service was excellent. I found this company through…read morea Google search and emailed for more information. They responded promptly and were able to get me scheduled quickly, all via email. In-person interactions were just as pleasant. My vehicle was quite messy (I have four kids, so you can imagine the amount of crumbs!) and also had some mold, which they were able to treat and remove from what I can tell. They even gave the outside of my car a quick wash, which I hadn't requested but really appreciated. For those curious about pricing, it truly depends on what you're wanting done and the size of your vehicle. For mine -- which included leather conditioner treatment, a full interior detail, and mold cleaning -- the total came to $571. If I'm being a little nitpicky, I would have liked the leather conditioner rubbed in a bit more thoroughly, as there were some streaks, and they did miss a couple of small spots during cleaning. That said, before I left, they made it clear that if I had any issues, I could bring it back and they'd take care of it. The small things they missed are minor enough that I can easily handle them myself. Overall, I would recommend this business -- the positives definitely outweigh the minor misses. --- UPDATE --- After posting my review, I received a call the same day from the establishment offering to address the concerns I mentioned -- even though I had given them a 5-star rating. They truly didn't have to reach out, so I really appreciate the effort. It shows a lot of integrity and pride in delivering both great service and the quality customers pay for. They insisted on having us come back so they could fix the conditioner on the seats, but since we had already put covers on the kids' seats, we had addressed it ourselves. Still, their willingness to make it right means a lot, and I truly appreciate their commitment to customer satisfaction.

Steer clear. Was told the total restoration was $500 and it was bumper to bumper. No matter what I…read moreasked, the response was $500 by the owner Brian O'Shaughnessey. Total was over $500 and we paid additional for pet hair removal. See Photo's. At pickup, they offered to complete the rear cargo area. I was suppose to wait? They offered to do an add on job free quoted as $256 but offered no refund. I don't have time to spend waiting for them to complete their job or to "make some deal". Recommend you look for other options. I certainly will on the other vehicles we have to be cleaned.

ASAP came highly recommended by a window tint installer I know, so I scheduled an appointment in…read moreMay of 2024. Evan had an opening the next day. I received an appointment notification via text & email. ASAP is able to use your insurance, or you're able to pay out-of-pocket. I had a "double chip," which was clear because there were 2 points that were webbing out. Evan explained the POSSIBILITY of the repair going bad, and the need to repair both parts of the chip, and the slightly higher price. I gave the go-ahead, and Evan had my window repaired in no time. I'll be using ASAP for all of my auto window repairs.

From the owner: ASAP Autoglass specializes in fast, professional windshield replacement in Spokane and surrounding…read moreareas. We provide full-service mobile auto glass replacement, bringing expert technicians directly to your home, work, or job site—saving you time and hassle. Whether you drive a car, SUV, truck, semi, RV, or even heavy equipment, we’ve got you covered. Our services include windshield replacement, door glass, vent glass, quarter glass, back glass, and complete ADAS recalibration to keep your vehicle’s safety systems functioning correctly. We proudly serve all of Spokane, Spokane Valley, Liberty Lake, Mead, Airway Heights, and nearby communities. Every installation is backed by a lifetime warranty, and we use only top-quality glass and materials. With over 100 five-star reviews and a strong reputation among commercial fleet accounts and individual drivers alike, ASAP Autoglass is the trusted local name in auto glass. If you're looking for same-day windshield replacement in Spokane, with honest service and expert care, contact us today. We work with all major insurance providers and make the process easy from start to finish.

The tech did an excellent job and was very fast. Replaced it in the parking lot at work…read more Definitely use them again.

Answer the phone all I wanted was a quick answer to a question. I couldn't find a person to talk to.read more

Superb execution. My stripes look excellent. Wow! It completely changed the look of my car. Before…read moreit was a Corvette, now it's a race machine. I got a picture of the back of the car. I opted to have pin stripes along side the front stripes only. I thought stripes without opposing colored pin stripes on the back would give it some character. The whole job was pricey, but they did a lot of work. The window tint was awesome as well. Top-notch workmanship, friendly crowd. Highly recommend.

Our project turned out great and the team was pleasant to work with!read more

Amazing experience with Reliable Auto Glass! We called and…read morethey were able to get us in the very next morning after our back window shattered during a move. The ladies at the front desk were incredibly kind and welcoming when I arrived. The team had the new window installed in about 2 hours, and we chose the version without the sliding panel for better visibility. The pricing was competitive, and the service truly lived up to their name "Reliable"! Thank you for making a stressful situation easy. 10/10 would recommend and we'll be back with all of our glass needs.

On a road trip through Idaho - cracked the windshield passing through roadwork in Stanley. Called…read moreahead and. through a recommendation from the Ford dealer, hooked up with Reliable. Because I have HUD, they recommended Ford glass, and it was my preference having HUD on other vehicles in the past They were very efficient and friendly on the phone. At my appointment two weeks later, glass was waiting and install/calibration completed within two hours. Super happy with their service and highly recommend them.