We had such an amazing experience with our Safelite representative. He was polite, professional,…read morevery knowledgeable, and made sure we were 100% satisfied... WHICH WE WERE! Thank you!! The Miller's

This is the second time in 2 years that a rock hit and cracked the windshield on my SUV, so I…read moreneeded it replaced. Sigh. But both times I got linked with Safelite through the State Farm app, which was an extremely easy and seamless process. They came to my house and fixed it for free both times! And both times, they got the job done quickly, with excellence AND walked me through / explained every step of the process. So, to be clear, I've never stepped foot in a Safelite location (and therefore can't review the FVH or any other location), but I am extremely pleased with both the outcome and how we got there for my two experiences with them. All up, I'd say, "Thank you! Well done!" I would unequivocally recommend these guys.

The mobile service team was top notch. I recently had a chip in my windshield that was decent…read moresized, but fixable when I called. Thankfully it was covered by my insurance and they set me up with the caliber auto glass team. I received a follow up call the following day and was able to schedule to have someone drive out to my car for the repair. They were very accommodating of my time request and the technician finished within 15 minutes. Would highly recommend them for any repair in the future!

The technician was scheduled to arrive at 8 AM but did not show up until 1 PM. However, once…read moreon-site, the work performed met expectations.

At first when Auffenberg Ford suggested Auto Spa for a detailed car wash, I was skeptical. Other…read morecar washes in the Illinois area turned out to be less than successful. I often drove to Waterways in Creve Couer just to find a decent car wash. Even then, I often had to ask for certain things to be addressed and wasn't totally satisfied. Because I was going out of town, I wanted a detailed car wash that addressed my habit of eating on the run. Do it yourself car vacuums never seem to have enough power to thoroughly vacuum a messy car. So, just this once I decided to take the recommendation and give Auto Spa a try...mainly because I was running out of time. The attendant was going over the different car wash prices when I asked, "Am I going to be pleased with your service? I am a very picky person!" His response was, "I guarantee you will be." While waiting for my vehicle I asked the person next to me if they were please with the service. His response was, "Oh yes, they do a great job" When finished and attendant waved me over, I was prepared to inspect vehicle and offer suggestions that would make me happy with the job done. I couldn't believe it! My three year old car looked brand new. Not a crumb on the floor, cup holders and compartments looked brand new and the attention to the inside as well as outside, impeccable! I couldn't find anything that needed attention! So thank you Auto Spa! Your team of both guys and gals provided supreme service to this very satisfied customer. Plus, you are saving me the extra miles by not driving to Waterways... THANK YOU, JOB WELL DONE!

They do a fine job on the exterior, but I left there with mud on my floor mats, and they barely…read moretouched the interior of my truck. I would never recommend using Auto Spa. I've talked to multiple people that have been there and they all say they aren't impressed with the interior work that they do.

Great service and a variety of products. Staff is very knowledgeable about the products and able to…read moreoffer great insights about those products.

Overall experience was challenging: Front counter experience…read more-- She seemed unfamiliar with their own products and carried an attitude that suggested she greatly disliked her job, which set a negative tone immediately. Improper hitch placement -- The hitch installed on my Santa Fe sits about 6 inches back from the bumper edge, creating avoidable functional issues. Unsafe recommendation -- Their only solution was to "buy a longer adapter," even though my hatch does clear my trailer stands by only ~¾", this means the handle will inevitably hit the hatch. I won't be back and I cannot recommend this business

There was an unfortunate incident that a rock hit my sliding glass door. Mike communicated well…read morethroughout the process of how long it would take for the order to arrive, to scheduling coming out and confirming the time. Curtis and Danny contacted me when they were on the way to my house. They knocked on my front door and identified themselves. They quickly began working, and with my comfort in mind, they were careful to not bring too much heat into the house on a very hot day. They were polite and worked so FAST! They cleaned the new glass and all of the area surrounding it. Highly recommend them.

Mike at all Glass is awesome. He came out to my house and replaced my Nissan Murano drivers window…read morethe next business day after I called him. I could not be happier with the service or the price. I would highly recommend them.

Excellent work and very fair prices. Responsive and came in less than 24 hours from our initial…read morecall to give me an estimate and once booked, came to my home and did the repairs to my car right in my garage. Cannot tell anything ever happed. Will definitely call Dan next time I need dent repair and will recommend him!

Dan, "Lt. Dan", did an awesome job on a large dent on my BMW 235i driver panel. No scratches but…read morehe said it was hit hard. It looked like a shopping cart or something ran into it at full speed. He worked for 30 mins on this dent and got it as close to new as possible. It was a tough one right on a crease but can't see it now. He also cleaned up a small one on my rear wheel panel in a few more minutes. Excellent work and saves time at the body shop and an expensive bill, even if insurance covered a majority.

I paid $625 for ceramic tint on my brand-new Ford Explorer. The first time I went to pick it up,…read morethere was a hair (or something similar) stuck in the driver's side tint. The lady took it back to be redone, but when I got the car home, I noticed problems on multiple windows. Update 2 - I went back for a second redo, this time on the front driver/passenger windows, rear trunk glass, and rear quarter windows. When I picked it up, I saw that the defrost lines on my rear glass had been scraped off. I was told it was "just bubbles" and they would go away, but if you search "broken defrost lines from window tint," you'll see exactly what mine looked like. I pointed this out immediately, but the staff brushed it off and told me to call them in a week if it was still an issue. It was very obvious, and I asked them to take pictures, but the lady didn't seem to care. They told me they had "gone over it thoroughly" this time, but clearly not thoroughly enough if no one noticed the missing defrost lines. After going back and forth, I ended up scheduling a replacement rear glass and re-tint. Update 3 - On my third visit, they replaced the trunk glass. I brought it home, only to find the trim on my right rear door was now cut up. Completely unacceptable, especially on a brand-new vehicle. At this point, after three visits and being told that multiple people including the managers "went over it with a fine-tooth comb," the workmanship is still sloppy. This is not the quality of work you'd expect for $625. If you're reading this, save yourself the trouble and go somewhere else for tinting. There's no excuse for this kind of job on a new car.

I'm happy with the transparent pricing and knowledgeable staff at VIP. They are my "go-to" for…read morevehicle graphics and upfits! I was working with a company that provided graphics and a separate company for upfits. I am now having all of these services completed at one place and have reduced the time that I have to spend on my fleet. This was a game changer for me! Thank You!