This is the second time in 2 years that a rock hit and cracked the windshield on my SUV, so I…read moreneeded it replaced. Sigh. But both times I got linked with Safelite through the State Farm app, which was an extremely easy and seamless process. They came to my house and fixed it for free both times! And both times, they got the job done quickly, with excellence AND walked me through / explained every step of the process. So, to be clear, I've never stepped foot in a Safelite location (and therefore can't review the FVH or any other location), but I am extremely pleased with both the outcome and how we got there for my two experiences with them. All up, I'd say, "Thank you! Well done!" I would unequivocally recommend these guys.

The man who showed up basically refused to change my windshield although he was given several…read moreoptions of a flat service to recalibrate my car. He rescheduled me for Friday. I received my confirmation email and I also have him on my home surveillance telling me the day and time. He never showed up. I missed two days of work because of these people and my car isn't fixed.

The mobile service team was top notch. I recently had a chip in my windshield that was decent…read moresized, but fixable when I called. Thankfully it was covered by my insurance and they set me up with the caliber auto glass team. I received a follow up call the following day and was able to schedule to have someone drive out to my car for the repair. They were very accommodating of my time request and the technician finished within 15 minutes. Would highly recommend them for any repair in the future!

The technician was scheduled to arrive at 8 AM but did not show up until 1 PM. However, once…read moreon-site, the work performed met expectations.

I've been going here for decades now. The prices are a bit high but the service is good. I wish…read morethere was more seating on the inside but it's not extremely terrible to stand. Be prepared to wait 20-50 minutes for the full service but that's from start to finish

Quality going down. This was a very slow day for them but yet they gave me the best rush job they…read morecould give me...... grease foot print Stain on the floor mats with terrible lazy vacuum job . This was my mom's car I waned to surprise her with a fresh car wash.

Great service and a variety of products. Staff is very knowledgeable about the products and able to…read moreoffer great insights about those products.

Lady answering the phone is rude and disrespectful. I was going to place an order for over $5k but…read moreher attitude was terrible.

There was an unfortunate incident that a rock hit my sliding glass door. Mike communicated well…read morethroughout the process of how long it would take for the order to arrive, to scheduling coming out and confirming the time. Curtis and Danny contacted me when they were on the way to my house. They knocked on my front door and identified themselves. They quickly began working, and with my comfort in mind, they were careful to not bring too much heat into the house on a very hot day. They were polite and worked so FAST! They cleaned the new glass and all of the area surrounding it. Highly recommend them.

Mike at all Glass is awesome. He came out to my house and replaced my Nissan Murano drivers window…read morethe next business day after I called him. I could not be happier with the service or the price. I would highly recommend them.

Excellent work and very fair prices. Responsive and came in less than 24 hours from our initial…read morecall to give me an estimate and once booked, came to my home and did the repairs to my car right in my garage. Cannot tell anything ever happed. Will definitely call Dan next time I need dent repair and will recommend him!

Dan, "Lt. Dan", did an awesome job on a large dent on my BMW 235i driver panel. No scratches but…read morehe said it was hit hard. It looked like a shopping cart or something ran into it at full speed. He worked for 30 mins on this dent and got it as close to new as possible. It was a tough one right on a crease but can't see it now. He also cleaned up a small one on my rear wheel panel in a few more minutes. Excellent work and saves time at the body shop and an expensive bill, even if insurance covered a majority.

I paid $625 for ceramic tint on my brand-new Ford Explorer. The first time I went to pick it up,…read morethere was a hair (or something similar) stuck in the driver's side tint. The lady took it back to be redone, but when I got the car home, I noticed problems on multiple windows. Update 2 - I went back for a second redo, this time on the front driver/passenger windows, rear trunk glass, and rear quarter windows. When I picked it up, I saw that the defrost lines on my rear glass had been scraped off. I was told it was "just bubbles" and they would go away, but if you search "broken defrost lines from window tint," you'll see exactly what mine looked like. I pointed this out immediately, but the staff brushed it off and told me to call them in a week if it was still an issue. It was very obvious, and I asked them to take pictures, but the lady didn't seem to care. They told me they had "gone over it thoroughly" this time, but clearly not thoroughly enough if no one noticed the missing defrost lines. After going back and forth, I ended up scheduling a replacement rear glass and re-tint. Update 3 - On my third visit, they replaced the trunk glass. I brought it home, only to find the trim on my right rear door was now cut up. Completely unacceptable, especially on a brand-new vehicle. At this point, after three visits and being told that multiple people including the managers "went over it with a fine-tooth comb," the workmanship is still sloppy. This is not the quality of work you'd expect for $625. If you're reading this, save yourself the trouble and go somewhere else for tinting. There's no excuse for this kind of job on a new car.

Had a very bad experience with one of the managers here Jason Prott that cost me thousands of…read moredollars. Jason agreed to sell me an item that was owned by VIP Auto Accesories. I made special arrangements to have a shipper pick it up. The night before, Jason cancelled. Not only was he extremely rude and condesending about backing out of the deal, he called me names and said it wasnt his problem and kept hanging up on me and dodging my calls. I tried to get the contact info of the person who it was sold to so that I could pay more and try to get it back, Jason refused. Then I called VIP, talked to a different manager, who promised to call me back and never did. I purchased this item new, then VIP bought it, and I wanted it back and they laughed at me and instead sold something sentimental to me to sombody else. I really dont appreciate it and I would do business elsewhere! Unethical business practices!