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    Gapsch CARSTAR Collision Center

    3.9 (19 reviews)
    Closed Closed
    Updated a few days ago

    Services - Gapsch CARSTAR Collision Center

    Bumper repair

    Collision repair

    Auto customization

    15 More Services

    Dent removal

    Auto exterior customization

    Auto frame straightening

    Auto frame testing

    Auto hail damage repair

    Auto mirror repair

    Auto mirror replacement

    Paint and scratches

    Vehicle painting

    Auto steering and suspension repair

    Rust damage repair

    Rear-end damage

    Auto window repair

    Auto window replacement

    Vehicle towing

    Gapsch CARSTAR Collision Center Photos

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    Another view of the bottom of my door after the top was "fixed".
    Tina D.

    DO NOT take your car here if you need to get it fixed. This is where I took my car after I got into my accident. They were super nice at first and I was excited when I got the call that my car was finished. But, a couple of days later, I noticed a piece of my trim on my back door was popping off. Ok fine, it was cold and snowy when I picked it up, maybe it didn't adhere correctly... THEN a few days later I noticed my front grill was popping off. Took it back up AGAIN and they fixed it, they washed my car and I went on my way. When I got out of my car I noticed there were scratches and smears all over my freshly painted door. So for the 3rd time I had to take it back up for them to fix it. Last night driving home from work I noticed I could hear the wind coming through the top of my door. I looked at it when I got home and saw they didn't put my door on correctly, the top part was popping out. So I took it back for the FOURTH time this morning and the manager Lisa was a complete bitch acting as if it is my fault that their technicians SUCK. To top it off, LISA decided to make a nice comment on my Facebook review. THEN after driving my car after they fixed it for the FOURTH time, the bottom of my door is gapping out. I REPEAT. DO NOT TAKE YOUR CAR HERE!

    Front office
    Cassaundra H.

    I got rear-ended over the weekend. I stopped in without an appointment and was able to get a printed and emailed estimate in less than 20 minutes.

    This is my car "fixed."

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    6 months ago

    Repairing my car from a fender bender. Quick and accurate estimate. Clear understanding of insurance.

    Business owner information

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    Victoria S.

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    1 year ago

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    Victoria S.

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    1 year ago

    Great service! Staff was friendly and car was returned looking brand new. Very pleased with my experience here!

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    Victoria S.

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    7 years ago

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    4 years ago

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    15 years ago

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    11 years ago

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    6 years ago

    I have been referring my customers to Gapsch for years, and they have never been disappointed. I could not recommend them more highly.

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    13 years ago

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    Ask the Community - Gapsch CARSTAR Collision Center

    Review Highlights - Gapsch CARSTAR Collision Center

    My experience yesterday with Rob Smith was great.

    Mentioned in 2 reviews

    Read more highlights

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    They quoted me a price that included windshield installation, recalibration, cleanup, labor and…read moretravel to my home (price was quoted BEFORE I told them I needed them come to me, so basically N/C for travel!), which was a fair price after seeing the other quotes, one of which was around the same price, but didn't include re-calibration. I've heard most times this recalibration is not needed, but if it turns out it IS needed, you'd have to take it somewhere else at a cost of $250-$700, or as much as $1,000 at a dealership! No thank you! Especially after the already expensive windshield! My tech was Kyle and, boy, was he sharp! When he arrived he told me it would take around an hour, I believe he finished the windshield installation, recalibration and cleanup in around 30 minutes - no small feat for my big Honda Odyssey on his own - and returned from the test drive in under 10 minutes. It was easy to pay with any type of credit card, even AmEx, and all told I think it was about 40 minutes. The owner, Steve, was a pleasure to talk to, as was Kyle, A couple of easygoing guys. I definitely made the right choice! And, if ever I have the need again, I will probably only be putting out a call for one quote ... from MasterTech.

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    Abbey Glass - Waiting area with TV

    Abbey Glass

    (18 reviews)

    This is the only place you need to go to in St Louis for glass repair especially if you have a…read moreNissan. My front windshield had a crack that was steady expanding from the cold. It was almost becoming unbearable to drive. So I called Bommarito collision and asked them if they put in a new window. They said they contract the window service out to Abbey's. So I called Abbey's and made an appointment. It took about 4 months for my appointment to come up. They said it could possibly take 4 hours for them to put in the window. This included setting the cameras and etc. I was there an hour and a half -2 hours tops. Clear top notch. In fact, it's way better than the factory window. Don't go to a national chain that's does windows!! Go to Abbey's, a local St Louis company to see why they have been in business for over 40 years!!

    Abbey Glass got me in and installed the same day! I was on a…read moretime crunch due to leaving town in a few days, and really needed my windshield replaced. I dealt with another company that same morning, however they made things too complicated. I then came across Abbey Glass and gave them a call. I was greeted by a very friendly individual. They advised they did not have my windshield in stock, however Abbey Glass told me they were going to attempt to look for the correct windshield and were able to locate one and bring it to their shop. I received a call within about an hour and they told me to bring my car in. Abbey Glass assisted with getting everything squared away with my insurance, which made for a very seamless and stress-free experience! Abbey Glass called me 1 hr 30 min later letting me know my windshield has been replaced and car was ready for pick up. They got all of this taken care of the same day with short notice! Don't waste your time anywhere else for your automotive glass needs. Thank You Abbey Glass!

    Autoglass Xpress

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    I called Auto Glass Express on Monday or Tuesday of this week .I set up an appointment for Thursday…read morebetween7-1. When No one showed up or called I called the office the guy on the phone was super rude! All I wanted to know if someone was still coming and if they would call.He then sounded mad and said there was a delay and the driver would call me to let me know when he was coming.I just thanked him and said I'm.No one ever called, or showed up.Today is Friday a day later , and still no calls or Emails , nothing.I don't understand why they never showed up or called,and why the guy at the office was super rude when I called.I wanted to call back again but because of the way I was treated on the phone I didn't .So no one one even answered my email to let me know if they were ever going to show up.No contact from anyone from this company.The worst customer and overall service ever.The Quote for my window was high anyways.I just decided to find a different company.What kind of business sets up an appointment never shows up or calls or anything.When I did talk to someone from the shop they lied , and were super rude.i would give this place a -0 out of 10!

    I want to give the highest praise and kudos to Autoglass Xpress. They were able to come out to my…read morehouse within hours of me discovering my driver side window had been shattered, and do an excellent repair! I am so grateful for their professional and friendly repair service and highly recommend them if you should need any type of auto glass repair. I had called several other businesses and the price Autoglass Xpress quoted was the same and even a little less than a couple of the corporate-owned places. I'd give 10 Stars if it were an option!

    Gapsch CARSTAR Collision Center - bodyshops - Updated May 2026

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