At first when Auffenberg Ford suggested Auto Spa for a detailed car wash, I was skeptical. Other car washes in the Illinois area turned out to be less than successful. I often drove to Waterways in Creve Couer just to find a decent car wash. Even then, I often had to ask for certain things to be addressed and wasn't totally satisfied. Because I was going out of town, I wanted a detailed car wash that addressed my habit of eating on the run. Do it yourself car vacuums never seem to have enough power to thoroughly vacuum a messy car. So, just this once I decided to take the recommendation and give Auto Spa a try...mainly because I was running out of time. The attendant was going over the different car wash prices when I asked, "Am I going to be pleased with your service? I am a very picky person!" His response was, "I guarantee you will be." While waiting for my vehicle I asked the person next to me if they were please with the service. His response was, "Oh yes, they do a great job" When finished and attendant waved me over, I was prepared to inspect vehicle and offer suggestions that would make me happy with the job done. I couldn't believe it! My three year old car looked brand new. Not a crumb on the floor, cup holders and compartments looked brand new and the attention to the inside as well as outside, impeccable! I couldn't find anything that needed attention! So thank you Auto Spa! Your team of both guys and gals provided supreme service to this very satisfied customer. Plus, you are saving me the extra miles by not driving to Waterways... THANK YOU, JOB WELL DONE! read more

They do a fine job on the exterior, but I left there with mud on my floor mats, and they barely touched the interior of my truck. I would never recommend using Auto Spa. I've talked to multiple people that have been there and they all say they aren't impressed with the interior work that they do. read more

I've been going here for decades now. The prices are a bit high but the service is good. I wish there was more seating on the inside but it's not extremely terrible to stand. Be prepared to wait 20-50 minutes for the full service but that's from start to finish read more

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Quality going down. This was a very slow day for them but yet they gave me the best rush job they could give me...... grease foot print Stain on the floor mats with terrible lazy vacuum job . This was my mom's car I waned to surprise her with a fresh car wash. read more

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Horrible customer service. Very rude !! Let 2 cars drive ahead of me and didn't tell me to pull up. It's an attitude every time I go. I just recommend going somewhere else ! read more

FYI; Yesterday I visited the Auto Spa in Fairview Heights IL. I had taken my vehicles there several times previously and was always happy with the results. Yesterday, though, I thoughtlessly left inside the car an envelope of cash on the console when I turned the vehicle over to them, remembering it only when it had started through the wash. The Auto Spa was the only stop that I made between the bank and home. When I got home, the cash was short. The vehicle was clean and shiny but someone on their staff is a thief. They didn't take the envelope because I'd have noticed that immediately, but they did help themselves to the contents. Yes, I was thoughtless in tempting someone. That does not excuse succumbing to temptation. Despite their good work cleaning the car, I will no longer be visiting that location. read more

The best place to get your car washed and detailed in the metro east is Auto Spa! I have been coming to Auto Spa for many years. Why do I come back? Because I know that when I leave, my car will look like it just came from the dealer. A clean car always drives better and makes you feel proud of the vehicle that you drive. The employees do a phenomenal job with the detail of the vehicle! They are also quite honest too. I have never had anything disappear. I will continue to take my car to Auto Spa for years to come. I get so many compliments from others when they ride along with me. read more

Auto Spa - Car Wash Near Me - Fairview Heights, Illinois

My wife took her car for its first wash and left with a cracked windshield. When she took it back the manager claimed that the chip was already there and the heater fan caused the crack. A) there wasn't a chip there. B) if you are claiming you saw it before the wash and it's known that the heater blower causes crack maybe you should warn the customer. I was at work and couldn't go up there, but became she's a women he figured he could say anything. Ive done car sales for many years and seen a lot of rock chips and a random flying item would not put two perfect chips like that. Luckily we have windshield replacement insurance. But if you don't want to pay $1500 for a new windshield I'd stay away from here. read more

Auto Spa - Chip that "caused the crack" that wasn't there when we brought it. - Car Wash Near Me - Fairview Heights, Illinois

I don't know how this place doesn't have 5 stars! Their work is amazing. My Mazda CX-5 looks better than it did whenever I bought it. Very reasonable pricing for their interior detailing. I won't go anywhere else! read more

I've been bringing my vehicles to Auto Spa for the past few years for both oil change and their full service car wash. I've had only one issue when a liner didn't get put back inside my vehicle. I had brought it to their attention the following day and it was determined it was placed inside another vehicle. The owner went out of his way to make it right. What more can you ask for? I highly recommend this business! read more

Our cars always come out looking great. The staff is very friendly even when the parking lot is completely packed. If you want your car clean and neat for a reasonable price give them a try. read more

Auto Spa - Busy day at the wash. - Car Wash Near Me - Fairview Heights, Illinois

Our car was so dirty with snow salt and traveling it has been 3 weeks of weather and travel n a 4 month old car. We took our car in based on a local recommendation and they did a fantastic job. Carpet looked great no windows streaks. Highly recommend!! read more

Took them a really dirty car inside and out and they made it spotless. I highly recommend them if your car needs detailing. A+

I've been here maybe five or six times and have never left very ecstatic. After a $42.50 car wash this is what I'm left with, among things that I couldn't get in the pics. I'm really not one to leave bad reviews but each time I mention my last experience and they act like they care but they don't do any better the next time. read more

Auto Spa - Dirt everywhere - Car Wash Near Me - Fairview Heights, Illinois

I visited Autospa 8/10/22. Worst decision ever! I only gave it one star because the system forced me to. I was notified while I sat inside that there had been an incident when my car went through the wash. A piece of the cloth was stuck under my luggage rack. The cloth was approximately 11 inches. The manager that day was baffled because we couldn't see how it was stuck. My car was intact and he kept stating that the owner sees this all the the time and he knows how the problem would be resolved. After trying to catch up with owner several times in person he finally called. He then asked that I bring my car in to have it removed because he (the owner) knew how. This was after two of the managers were scared to touch it knowing it would damage my vehicle. Feeling that he was in good faith I brought it by the shop on 8/15/22. He texted me and requested me to do so. So he drove my car off into the bay and brought it back with the cloth removed and damaged as well. He then proceeded to tell me to put adhesive or double sided tape on my car (that he damaged). I contacted him after he told me to have it looked at for corrective action and once he saw the price he (the owner) started back peddling and sending me pictures of my car stating it was damaged when I brought it. It clearly was not and the picture shows it. Such dishonesty and shows he is not a trustworthy business to support. I am taking this fraudulent action further. Please reach out if you have been scammed by this business owner as well. He damaged my vehicle with his hands after the initial accident. I have heard from others as well about their experiences. He should be ashamed for his actions against African American women. He (the owner) is dishonest and untrustworthy. Inbox me with your experience!!! My sustained over $1000 in damaged at the owners hands. It is not worth the risk!!!!! read more

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ATTENTION::::: if you get your car wash here. Take all valuables with you. People will steal here as little as 1$!! This is the only reason I avoid this place, their other location you sit in the car while it gets washed. Anyways, I have been a loyal customer and spent thousands and thousands of dollars at both Auto Spa locations within the past 10+ years! I would always buy their gift cards because they always had a buy 4 get 1 wash free. Every time I go get a wash, if I didn't have one of my gift cards, I would purchase a new one because like I stated before, I've been getting my car washed here since forever!! They had renovated this location within the past few months. I decided to go get a wash on 7/6/18 and the kid that was at the machine said I was no longer able to use my gift card starting the beginning of July. Well it was 7/6/18 and it was still the beginning of July. I asked to speak to the manager and he told me that they weren't able to use the gift card anymore because they got rid of the machines. Well you're still able to look up online that there is still credit. He kept on telling me that there's no way they know there's money on it because they got rid of the machine and that they have told people they had 6 months to use it when they renovated. First off, it hasn't been 6 months since the completion of their renovation. Second of all, again I told him they are able to look it up. If I'm able to look it up online, he can too. Also, I get my car washed a few times a month and was never told this! By law, gift cards no longer have an expiration date That's the law! This was my place to go for car washes. I've recommend so many people to this place and now I will tell them to go elsewhere. I've never had an issue with this place until 7/6/18. They pretty much scammed me and I'm sure they did this to many other people too that still have their gift cards! read more

We purchased a retired police explorer at an auction which was not cleaned prior to selling. We called Auto Spa immediately and got an appointment for that weekend. Drop off was quick and easy. They called within a few hours (we told them we were not in a rush) and we headed to pick it up. We were shocked at how great it looked! Eric walked me through every detail that they did! From the outside to the inside to under the hood, he explained it al! There was sticker residue from the police decals on the paint--Auto Spa removed the residue without damaging the paint. The inside of the car looked amazing! The seats, floor, door, dash, console, back seat, etc were all cleaned and polished. They cleaned spaces that I would have never thought to get--even under the hood! I highly recommend their professionalism and their care for customer satisfaction! We will definitely be returning customers! read more

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This car wash is worth every penny! Came in after a road trip and came out with a brand new looking car. Staff was friendly and efficient!

Me and my grandma went to get her car washed and they stole out of her car. They also half cleaned it and one of the workers told her "well your getting it for free" when in reality it was not free because she had gotten a oil change. I don't really recommend but to each is own. read more

I make this post with disappointment in a local detail shop Autospa. Last month before my trip to Chicago I had an oilchange and full detail done here, after noticing that they some how got liquid in my brand new headunit (forced in by an air gun) I went up there to see what they could do. After 15 minutes of an employee rubbing a cleaner on the screen (which obviously didn't work) he said it was possible that they did the damage, then after the 15 minutes he states it probably wasn't them and told me there was nothing they could do about it. In the awkward conversation with him next I said we'll it needs to be fixed, this wasn't my doing, and he continued to push off there was nothing that could be done. I kept asking to talk to the manager and was advised to call the next day. After 15-20 calls and messages that week and continued to be ignored he finally called me back. The owner was rude arrogant and down right upsetting. He told me I had done nothing but cause him trouble in the years I've been there. He also told me to go look at cheep headunits because he wasn't going to pay to replace my only 3 month old head unit, which I never asked him to do. His tone was rude and cruel pushing off any concern I had.I asked how I have been a bother to him and was ignored. I have recalled the only real problems were they broke a seat by moving it forward some how in my mom's old car, and threw away something I had purchased in a bag,(which both were resolved quickly) I pay to have the things done right, they were basic things normally, windows weren't cleaned or spots missed with vacuuming. After dropping of the recipts last week to his front desk lady (at this point he used her as a middle man to talk to me, she told me he would call the next day. No call for 3 days. I ended up calling and calling again for the refund of me paying for it to be fixed and shipped. I was told this morning to come by when they opened to get paid back. No sign of him. I was told he'd be in at 8:30 and he wasn't there I left at 915 after waiting for 45 minutes at this point because I had to work. I finally got paid hours later this the 5th time I've had to waste my time and gas to get the check to be told I am banned from there. I get it mistakes happen but don't treat your customers like trash when there's a problem. I've been very civil through this whole headache. It almost wasn't worth getting it fixed. So if you have any expensive items in your car you don't want ruined and then have to deal with the owner like I did, don't go here. It's just not worth it. read more

As a 23 year customer, I couldn't be more impressed with your team, their hard work and honesty. I didn't realize I had left my hero GoPro under my seat. It had our family photos still on it and it was a gift for my husbands birthday. Your excellent work and service have earned my business forever! Thank you for being an awesome local business. read more

Auto Spa - Your honest and awesome team found my GoPro! Thank you! - Car Wash Near Me - Fairview Heights, Illinois

The most ok staff ever. They were very unenthusiastic to see costumers and the front desk lady with the long nails and blonde hair wasn't wearing a mask and proceeded to put her fingers in her mouth after taking the cash I gave her. There isn't much to say about this place except that my car was clean I guess. They also stole a few things out of my car like a dongle adapter for my aux cord that was sitting on my dash also a few dollars that were in my door that I save just incase I run out of gas. read more

Auto Spa has two locations, this one is Full Service car wash and oil change; located on I159. They are normally busy especially on warm days. The best time to go is early in the morning during the weekdays. With several wash options, pricing from $8.00-$35.95 plus tax, there's something for every vehicle. They service cars, pick ups, SUV, mini vans and vans. Complete detailing from $75-$200 depending on size of vehicle and service requested; review detail pricing at http://www.autospafh.com/complete-detailing ~Exterior Wash Only: Wash and hand dry ~Full Service: Vacuum interior, clean interior windows, wipe down dash and console, wash and hand dry. ~Exterior Wash Only: Wash and hand dry ~Combo: Full service wash, spray wax, wheel brite. ~Deluxe Combo: Full service wash, single coat wax, clear coat protectant, under body spray & rust inhibitor, wheel brite, air freshener. ~Gold Package: Full service wash, triple coat wax, clear coat protectant, under body spray & rust inhibitor, air freshener. Choice of hand done white walls, armorall tires or wheel brite. ~RainX Super Wash Package: Full service wash, RainX complete wax, clear coat protectant, under body spray & rust inhibitor, air freshener. Choice of hand done white walls, spokes/rims, armorall tires. ~Ultimate Package: Full service wash, RainX complete wax, triple coat wax, single coat wax, clear coat protectant, spray wax, under body spray & rust inhibitor, air freshener, hand done white walls, armorall tires, wheel brite, trunk or rear vacuum, rubber mats. They also have other money saving options: ~Get an oil change, receive a free car wash ~Auto Spa rewards, Buy 4 get the 5th free ~Card reward stamp If you see they missed something while vacuuming, drying or detailing your vehicle, just point it out so they can correct it before driving off. Make sure to tip the workers as well. At the end of the day...Yes, I will go back to have my Kia cleaned. read more

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Love this place. Might be a bit more expensive but my car comes out looking nice. I pay a monthly membership and it's definitely worth it if I'm washing my car 2-3 times a week. They need to work on the billing issues though, I've had a few problems with them not billing me every month then I find out my sticker doesn't work. I've met the owner a few times too, very nice man who seems to be very hands on and involved in the business and customer satisfaction. read more

the owner of this car wash alone I give Him many many stars. He's a great person I also always love my car wash and detail!

Always busy there but the last couple of visits my car interior just isn't getting clean. Dirt left on the doors, carpets and seats, very disappointed. For the $25 I spent (including tip) I expect better. I won't go back anytime soon. read more

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Received a follow up call on a detail I had done and I told them my concerns and they were able to help me better understand them and told me if anything wasn't done to my satisfaction to bring it back and they'll fix it! I will get my car detailed here again! read more

Overall they do a great job. I admit that my car was a mess and they did a good job cleaning it. I did upgrade to the best cleaning and interior clean. So my bill was $50.00 My problem was the workers standing in the bay smoking. I did ask that a non smoker detail my interior. The manager acted like I was nuts for requesting a non smoker. I don't know that I will be back simply because all the smokers standing in the bay smoking. I suggested that the smokers stay out of sight but i doubt that anyone really cared what I thought. Interestingly, they were several other customers who feel the same way. read more

This place was busy. Took longer than usual because they kept wiping and rewiping the front of my car. I left, drive 2 miles to get gas and noticed many paint chips on the hood of my car. This is a new car 2017! It's kept in the garage every day. It definitely happened at auto spa as it wasn't there 2 days ago. I called and left a message...nothing! Will never go back. read more

This car wash is one of the better ones. Nothing is better than doing it yourself but, if crunched for time, this will do. There are three local washes that perform similar services. I would rank them, in terms of cost/value: 1. Auto Spa - Fairview Heights, IL 2. Jack's Premium Car Wash - O'Fallon, IL 3. The Clean Machine - Belleville, IL read more

I hadn't seen any recent reviews but wanted to say that these guys are absolutely phenomenal! I took my SUV in for an interior detail. With a dog that sheds a lot and makes a big mess, I expected to see some residual hair that nobody has been able to totally get rid of. Was very impressed when the guy showed me the progress they had made---not one single hair! They were thorough and very detailed. And the price was much lower than other professional detailers. If you're still on the fence about these guys, this is your sign to give them a chance!! read more

Great service! They usually do a wonderful job cleaning my vehicle, though with the number of employees they have climbing into your vehicle at once, I've had a few inadvertent marks made from shoes, greasy rags, etc. Not a huge deal, just keep in mind it's a bunch of high school/college-aged kids who may not be as careful with your interior as you are! Call ahead if the weather isn't perfect outside. I've driven out there a few times to find them closed up because there are a few clouds on the horizon. read more

I had my husband's truck interior and exterior cleaned for Father's Day. His truck looks amazing! My husband was even surprised they were able to clean his hubcaps bc he couldn't. One issue was that I made an appointment online and they never called me back and it took me calling 4 times before someone answered. read more

The oil change and car wash people are very professional! I would like give the car wash people a special shout out because they do an excellent job cleaning the vehicles!! I always tip them because of the excellent job they do cleaning our SUV's!!! read more

Good results for a good price. Keep in mind, I have three kids under 10 and two large dogs. This was my first time here and, overall, I was pleasantly surprised with my car. Now, the reason for 4 stars and not 5...After I left, I noticed a few spots that were obviously missed with the vacuum and I had to go to the car vacuum to get myself (only took $1, so it wasn't much). Also, the back seat handle missed the wipe down (see pictures). I would also suggest to the manager that they not allow their employees to smoke near the cars they are working on. I will make sure to let the manager know about that, it was just one guy and he was walking away - but for someone with allergies, that is too close for me. I will come back again, but with a coupon that can be printed from their website! read more

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Have always had great service at Autospa. I have a large car and the interior shines like new everytime. I have found the workers very polite and wanting the customer to be satisfied. I highly recommend Autospa. read more

This place beats any car detailed in the St. Louis area. Anytime my car needs it and I am in the area, I make sure to stop.

They do a great job. I can get it done cheaper in St Louis, but for being so close, I don't think twice. read more

My experience with auto spa was very friendly courteous service. The boys did a wonderful job. My car has never sparkled this much since before I've bought it. They work very hard and they do a very good job. I was very pleased with how fast, how courteous, and how well they took care of my car. read more

Highly disappointed. I called to schedule appointment to get my car clean and the guy (Chris) I was supposed to meet up with isn't here. So the receptionist told me that he will be here in a few minutes, now we are going on 40 minutes. "Do not tell me to be here if you're not going to be here!" To make an appointment to get your car wax is very unreliable. read more