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    Glamour Pets

    3.4 (5 reviews)
    Open 8:00 am - 6:00 pm

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    The Groom Room

    The Groom Room

    (13 reviews)

    Willowdale

    So happy with my experience at The Groom Room! They are booking a couple weeks out but you can ask…read moreif they have any last minute cancellations if you need something ASAP. To book each time, fill out their form on their website and someone will email you. Their staff are so kind and welcoming. You can tell they really love working with animals. I had a session with Michelle who did an amazing job with my bichon frise. My dog's round hair cut came out perfectly and we didn't have to do any touchups at home ourselves (my family has a very keen eye for my dog's haircut). My dog has a lot of allergies so I told them not to give her any treats. You are able to bring your own treats for them to give your dog which I'll do next time. They do the intake and payment outside and I love the report card they give you at the end. Sometimes grooming is like a black hole and you wonder how it went so I thought the report card is an adorable and nice touch. I paid around $110-120 before tip which included an add on for hypoallergenic shampoo. I thought this was really reasonable especially since they take care of your dog for around 5 hours so it's essentially grooming and daycare together.

    Decent grooming place. It's quite pricey ($90) but I guess it's because of the area? I don't know…read more The groomer seemed nice and making an appointment was easy. The cut was pretty good. The place itself seemed a bit run down. They had about 10 dogs there in the same room/area where they groom them and more dogs in the back which is also the reception area. The hair was flying around and overall it was very chaotic. I guess I expected more after reading such good good reviews

    Parker Pet Care

    Parker Pet Care

    (41 reviews)

    I can't believe I have not written a review on this amazing place with it's amazing people!!…read more This is an super late review but it actually is also happening at a great time in life. I have a Filipino Street Dogs named Rex who we got a in January of 2022. As a first time dog owner in Canada, I knew I would like for Rex to have the proper training and also would like for him to have a place to go to for sleep overs and play dates. Thankfully I found Parkers Pet Care as it is close to our place. I inquired about puppy school and day care with Parker's and they were very prompt and professional yet personable in their responses. Rex came in for a trial day to see how he would react or adjust to a new environment. At 3 months old and only having him for 1 month, he was very timid and scared of every new surroundings. Yet Parkers took him in for a trial day. Unfortunately he failed his trial day. But the owner Andrew was great and gave Rex a second chance. A second chance that he needed. Andrew took Rex with him and went on with his daily business meetings with rex beside him. Come pick up time and Andrew told us that Rex did great and that Rex has been welcomed into the Parker Pet Care Family. Rex then needed puppy training. Miss Landis who leads the puppy school at Parkers has been nothing but spectacular with training Rex. This is not like any other dog training classes where the owner has to come in for training as well. It really is a "school" format, drop off your furry child and pick him/her up when school is done and then do the homework with them. How convenient and amazing is that!? Miss Landis along with her crew of wonderful people have done wonders with Mr. Rex or Sexy Rexy and helped us bring out the playful and jolly spirit inside of Rex. He has done puppy school and intermediate school there. Both great experience. Also would like to thank Ms. Jade who also has been a part of Rex's training. The wonderful ladies working the front end. All lovely and beautiful and always so welcoming to both animals and hoomans. I wish I could name them all but trust me when I say every person in Parkers is awesome. They show Rex soooo much love that at one point, Rex has gone from needing encouragement to be taken to the back, to Rex being so comfortable with them that he leads them to the back! Oh, and also the awesome staff working the background, those I've never met or dealt with directly but ensures Rex has a jolly ol time with them, thank you very much. The pictures we get during his stay there says he is loving his time there. We also really love and appreciate the staff going the extra mile with their themed events/pictures. Also love the new renovations in terms of play areas! Sadly we have to move outside of Ontario that we won't get to take Rex to his favourite play place. During his last stay, the staff really showed him Soo much love (see his IG post/photo). But rest assured Rex will be back!

    This was Liam's third stay at the North York location, and it will be his last…read more On his first stay, I dropped off a healthy, clean dog and received an email the next day saying he had developed dried eye discharge, which staff had cleaned. I gave the benefit of the doubt. On his second stay, the same eye issue occurred again and was initially dismissed as dust. When I picked him up, his bark was strained and barely audible. I was told he had been barking while watching other dogs. After a few days of rest at home, his voice returned -- but it raised concerns about supervision and the environment. During his third stay, I was contacted and told he was limping while I was out of the country. Concerned, I arranged for my veterinary assistant to examine him the following morning. She confirmed there was nothing wrong with his back legs. He has always had a distinctive hop in his gait, which is not a new development. In addition, I have observed frequent staff turnover and a lack of organization. When I picked him up (after returning from Europe 14 days earlier), three staff members were sitting in the lobby on their phones. His belongings were returned in a disorganized manner, one coat was initially missing, and the bottom of his treat bag was damp. I also received a message stating that another dog was mounting him but that he "sets his boundaries well." As a paying client, I expect consistent supervision, cleanliness, and professionalism -- not reassurance that my small dog can manage situations himself. Repeated issues that only occur while he is in their care, combined with the lack of accountability and organization I have observed, have made it clear that this facility is not suited for my dog. Based on my experience, I cannot recommend this location.

    Glamour Pets - groomer - Updated May 2026

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