Came in a couple times for registration issues I had . Also had a tow incident . The lady's were…read morevery helpful . Thank you

This place was the best experience I ever had registering a vehicle. Our truck had been sitting for…read moresome time and it needed a smog and some back fees taken care which they helped us solve. We smogged it right there and got our tags same day in less than 45 mins and we were able to still enjoy the rest of our Saturday! I will never go to the DMV again for registration purposes. I will be recommending all friends and family!

Came here for the live scan service and was really happy with it. The office is very minimal and no…read morefrills, but they were friendly and quick, and the price was reasonable ($52). I was in and out in about 15 min. They also do taxes and auto registration services. Plenty of parking in the back, just don't drive by too fast or you'll miss the driveway!

Recommended, the process was quick and easy - friendly service and questions were answered promptly.read more

This year, i received the dreaded "Smog Check Required" notice prior to renewing the registration…read morefor my 2018 vehicle. I checked Yelp and read the numerous positive reviews for Star Auto Check. I requested a quote via Yelp and within seven minutes, I received a reply and a quote from Joe. Joe advised me that a smog check was $39.75 plus $8.25 for the smog check completion certificate. Joe also mentioned that no appointment was required and that it would take ten mins max to have the service completed. Everything sounded good to me so I took my truck in for a smog check. Upon my arrival, I was immediately directed to park my truck in an available bay. A very friendly and hard working employee (Sergio) approached me and requested my DMV renewal notice or the vehicle registration which I provided. I had time to sit in the waiting room and glance over friend's Yelp reviews (what could be better than reading Yelp reviews? :) Nine minutes later, Sergio walked in and announced "your truck is ready". WHAT!! Wow, I was impressed as the service was completed in record time. Sergio advised me that proof of the service was electronically sent to the DMV and that I should receive my new tags within seven to ten days. Nothing further was required from me. I was genuinely impressed and thankful for the GREAT and friendly customer service I received today. Thank you!

There were two technicians working when we went. Their waiting area was occupied and so we decided…read moreto wait outside instead of the small waiting area. Their techs spoke Spanish amongst themselves the entire time. I guess my tech assumed I didn't understand what he was saying. He told the other tech that we were ridiculous to watch him because he wasn't going to steal anything. Well, I never thought about that until he mentioned it. I honestly just wanted him to finish so that I can be on my way. I was staring at my car sitting in the stall not doing anything and wondered why I was still there. Another car that came in later was finished first. I told him that I heard and understood what he said. The price for the service was fair but I certainly didn't need the attitude even if it was a joke or not.

This is the place to be for smog testing, i failed for the first time and then i fix it. he check…read moreeverything make sure its all ready for sencond test then i passed, very accomodating and ligthing quick Quality of work 150% pure Value 150% solid Service 150% satisfaction Sir SILVANO ur the man Thank you 7 star for this place

If you have a "luxury" vehicle it is $89. They say the have…read moreto be "more careful" I guess pulling 1/2 way into the garage to check the smog.

I went in for a car registration and hand my paperwork to the girl working there, she takes the…read morepapers and walks over to the computer in the front desk and just starts typing stuff without saying anything to me and I'm just there standing thinking she's gonna be quick and say something. Few minutes go by she's still typing not saying anything so I sit down. I mean c'mon if you're going to be a while tell me so I can sit my ass down. Common courtesy hello! After all that she finally tells me the dmv is requesting a smog check for my car in order to process the registration, I was a bit surprised since my car is pretty new but I took her word for it since she's the one that should know better. I get a smog the following day and head to the dmv and they tell me I DIDN'T NEED A SMOG CHECK! I literally wasted money. SMH Never going back there.

Good service , the staff are great too . I love Maite , she does a great job !!!! Thank youread more

I always dread doing administrative/legal/serious paperwork, but interactions like the one I had at…read moreOne Stop remind me there are people who are special and fabulous at their jobs. I needed Livescan fingerprinting done and called One Stop. They were very direct, helpful, and I stopped right in. Eric/Araik was AMAZING--so funny, so kind, so generous. He genuinely loves his job and sees this work as helping others. I was so impressed with his work and business sense, I got him donuts to thank you. THAT'S how cool he is. Please support small businesses like Eric's! Pasadena is wonderful because of people like him! His services are vast, prices are agreeable, and customer service is the BEST you'll find, I'm sure of it! Check him out!

Araik was awesome! Did my fingerprints here. Took less than 10 minutes…read more I'm very happy. Worth every dollar. Very nice guy!

Went here for VIN verification for an out of state vehicle purchase. The staff is very diligent and…read morefriendly.

Needed a vehicle transferred to my name and I'm glad I was referred to Ray. He took care of the…read morepaperwork, and got my tags in 24 hours. I will definitely be referring all my friends and family to Ray.

I just want to say that I had the best service, the agent's name is Iris McKinney. She was calm and…read morehelpful, she answered all of my questions and made it easy for me to accomplish what I called for. Definitely the best insurance out there, and for the best prices.

I worked with 2 different agents because the first one never returned my call or took the time to…read moreanswer my questions. I figured he was just not the person for me, but the 2nd guy seemed to want to help me... SO I THOUGHT. I asked him to call me the next day, to answer my questions, before I decided to go with them. It was late and he needed to call the company to find something out for me, regarding a discount. He NEVER called me. That was when I decided to take my 4 potential cars to get insured elsewhere. They need better training and better customer service. I definitely will NOT refer to any of the parents who have new drivers. I am a high school student mom, we all give each other referrals. This company will get a BIG NO WAY!! I won't say the men's name, I won't be that mean. Just take your Business elsewhere.

I've been trying to contact the broker Alejandra R. that I signed up with & I keep getting the run…read morearound! She doesn't even respond to the number she originally texted me from for pictures... The business number printed on the paperwork is invalid & this is beginning to feel like a SHADY transaction!! Upon paying for my policy I was charged 630$ however I was never given a receipt & looking at my paperwork I understand why!! The paperwork is claiming I only paid $304.38 sooo what happened to the remaining $325.62?!?!? I was NEVER told about a broker fee! I was explained the full amount was for the down and first month yet my paperwork shows I only paid $304?!! Can I have someone explain where the rest of my money went?!? Seems like stealing from your clients is the business you're running.

They give you quotes that are way too high and not even affordable and since it's an agency, they…read moremake money off of you. I wouldn't recommend putting your number or email address because they blow up your phone after that.. so no, I did not receive the great service.