Prompt appointment given, and the plumber arrived right on time. He was very polite, and fixed the problem (a clogged shower drain) in about half an hour. HIGHLY RECOMMENDED!!! read more

Not skilled employee was sent to me Was slow could not speak very well in English Was Clumsy Needs more training from The boss my Greedy read more

They installed a water heater last April. After they installed a Bradford White water heater I contacted the manufacturer about an irritating noise issue, Although under manufacturer parts warranty they still need the plumber to do the troubleshooting. Gladiator didn't want to assist in any follow-up issues. Will be looking for another Plumber that can assist. read more

Kitchen sink found to be leaking onto the floor at 530pm, called in these local plumbers who showed up within 2 hours, found the issue as a leaking garbage disposal. I confirmed they will go buy a replacement and charge me minimum 1.5 hours to get it done. they drove to home depot 2 miles away, got back, replaced, demonstrated it was working without anymore leakage, and was done by 820pm. Very Professional and I am happy. read more

found this establishment thru Yelp as a project request. I had a water heater that wasn't lighting up. They sent out Mike. He came out 3-4 times. At first to assess the problem. He initially that it was a valve problem. Then he went out to order the part. He came back a 2nd time to replace that. That didn't fix it. Then he said it was the control module. So he ordered that part. He returned a 3rd time and changed that out. Still no go. Then it was the spark wire . Finally after replacing that, we have hot water. Now I'm no mech engineer but multiple points of failure in a single instrument is pretty unusual. Water heaters don't have a lotta moving mechanisms like a car. Electronics don't typically "wear out" at multiple points. Look at your computer or iPad for example. Heating elements sure. Ignition coils, ok. Valve failure, why not. So either I'm really unlucky. Or the diagnostic prowess here is...ahem. He prefaced the entire experience as "it's going to be a process." As if to set up the expectation that there was going to be a multi-step trial and error process. One can't help but feel like this was going to be a pricey ordeal. So after ~3 weeks and $2000+, the hot water was flowing again. It's a commercial sized water heater btw. So I'm satisfied it's working again. But things that you go "hmmm...?" read more

Awesome experience. Answered my call right away. Arrived within the time frame that was given. Quality work to stop my toilet from running. Great price. Can't say the same for the other company I called. Which I will also be reviewing later. Raul was very profesional and courteous. Kudos to Gladiator plumbing read more

Victor, Jorge and the woman dispatch I just interacted with were top notch-- professional, courteous-- they came out on Sunday emergency and were committed to solving the issue. From the first initial call-- timing was right-- updates were given were accurate -- on the way calls were given. Victor and his assistant explained the situation, told me what needed, cleaned up as best they could and were super transparent. This is for a building in Oakland/ Piedmont border. They are an amazing establishment. Being the property management field for 19 years, they are top notch and bring a sense of peace that they work leave until the problem is fixed. Thanks Gladiator and Victor & crew. Thank you! read more

Needed new valves installed in the shower! Got Oscar and he did an amazing job. Can't complain on the price! Will use them again read more

Service was prompt and great. Victor helped clean a messy situation in no time. Would definitely go back to Gladiator and recommend. 10/10

Victor came out to diagnose a sewer line issue at 12AM at night -- and promptly returned at 8am to finish the job. He was friendly, professional and extremely patient with our exhausted family. My greatest appreciation here was the quick response to my initial call, with a real person at the other end, and the quick arrival of Victor within an hour of my call. As opposed to Root -o- Rooter, who 'scheduled' a plumber, the an hour later let me know they would not respond until the AM. Or any number of the 5-6 top level '24' hour plumbers listed for 94502 by Yelp who could not be bothered to answer their phones! read more

I had an unintentional indoor surprise pool party this last weekend. Victor arrived very fast and methodically diagnosed the issue and fixed it within the hour. Couldn't have asked for a better plumber and he has an amazing mustache to boot. read more

I'm so appreciative of Raul and Victor. I ended up with a backed up sewer this morning, so I called Gladiator Plumbing. Within an hour Raul arrived. He wasn't able to clear the line, but he sent Raul, who cleared it quickly. I had a very positive experience. read more

When your basement starts flooding it's a reason to freak out. We had numerous plumbers come out but Gladiator was both the most responsive and the company we ultimately chose to do the job. They kept in touch with me, even calling to let me know the plumber would be a few minutes late during a very busy season in December when bomb cyclones and atmospheric rivers were constantly dumping rain on the Bay Area and everyone seemed to be dealing with flooding issues of one sort or another. Cristobal, who came out to initially diagnose the problem, was prompt, kind, and knowledgeable. The fix cost thousands of dollars and required a crew to dig nearly five feet into the ground. Thankfully the Gladiator team was able to do the job quickly and everyone I encountered from the crew was pleasant. I highly recommend Gladiator Rooter & Plumbing. read more

We have used them several times in the past 15 years. They are at the top of my list for service, courtesy efficient, clean, thorough, knowledgeable and cleanup !! They have my highest recommendation, couldn't ask for any more ? read more

Victor is amazing! He had my toilet unclogged in 45 secs. The plumber they sent out before Victor told me that he would have to remove the toilet and/or get a new toilet. He was also kind of rude. Unfortunately, I don't remember that guys name, but I do remember Victor coming to save the day with just the manual snake itself!! read more

This is an update to a review I posted earlier this week. I wrote about a negative experience that has now been completely turned around! In response to my previous post , the owner came to our house -- he reached out to us. He came out, showed us text messages from when he'd been at our home before in 2021 and immediately got to work. Upon arrival, he even put booties on his shoes to protect our floors. Our toilet is repaired. Victor apologized for the lack of attention to detail during the previous service call this past month. Our trust in Gladiator Plumbing has been restored. I am glad this worked out. Gladiator had completed an emergency job during a late night service call four years ago. We wanted to have a local plumber that we could trust. read more

Our toilet was clogged and bathroom sink was draining slowly; we had a friend staying with us so needed the job done fast. We call Oakland Rooter but they were unavailable so they recommended Gladiator Rooter & Plumbing. Lady who answered the phone was friendly and efficient; they had someone available and the plumber came by within two hours and fixed both issues and let me know that due ti old plumbing pipes, there're certain things we need to look out for and what we can/cannot fix on our own. Not the cheapest but I think it was reasonable due to the urgency and bathroom was clean and tidy after repair so certainly professional. read more

Used this business right up until selling my home and moving out of state in Oct, 2020. This included a complete re-working of all the plumbing under the primary bathroom, a major project as had to be done in a narrow crawlspace. Everything was done to perfection and at reasonable cost. They also did work with the main water line and outside spigots. No problems ever, great service. read more

Gladiator Rooter & Plumbing - The view from up above. ALL toilet & tub plumbing replaced (and ultimately sub-flooring also replaced by another contractor). - Plumbing Near Me - San Leandro, California

Victor and his assistant were very helpful, friendly and professional. They found the cause of my building's leak quickly and were able to solve the problem. Excellent job! read more

Quick response and fix, honest people. It's an easy fix, and Raul got it done honestly. read more

A bunch of crooks! Osvaldo came out to clear out a cleanout in our sewer line that was blocked. He quoted my husband $850 to do the work but after it was done he hit me with $1,125 bill. Basically strong armed me in to paying more than what he and my husband spoke about. Even worse, we agreed to have them do a trenchless repair and they quoted us a price and when we put it on hold to do our research, Osvaldo refused to do the work at the agreed upon price and doubled the price because "we probably shopped it around" and "it's an expensive area to work". Complete crooks....stay far, far away from this company. Their office didn't even care to hear what we had to say when we called them to tell them what was going on. read more

Gladiator came out the day after Christmas for an emergency. I called several other plumbers first, and even made an appointment with a different company, who ended up canceling. Gladiator was upfront about their fees. No other plumber I called would even give me a rough estimate. They arrived on time and even called for backup to get a special tool, which would avoid having to dig out the pipe. They tried several different tactics and worked very hard. I would definitely use them again, especially after the bad experiences I had with the big name plumbing companies in our area. read more

I've been meaning to do this review for awhile. In December my main water line broke and needed to be replaced. I contacted a slew of plumbers on Yelp and settled on Gladiator. They took my call around 4pm, and came out the same evening before I had to head out to work. Other companies either wouldn't answer the phone or said to call back. They evaluated my issue and gave me the most reasonable price (some were RIDICULOUSLY overprice...adding on extras that were totally unnecessary). They came on the day we decided on, at the time agreed and got the work done efficiently. I have every intention of using them for all of my plumbing needs moving forward. Special thanks to Cristobal and Gloria for being so professional and awesome! read more

As it always goes we had a plumbing issue on a weekend and a lot of places I called were either not available or didn't do that kind of work in our area. We had a small leak in a joint of the sewer line. We immediately thought the worst. Enter Gladiator Rooter & Plumbing. Victor answered my call on Saturday morning and said he could be at my place in an hour!! Victor arrived and quickly diagnosed the problem - a clamp had come loose and just needed a few turns of a screw to tighten. (Insert facepalm here). Victor fixed it right up and was kind enough to waive the service fee since it was such a small thing. I did hand him some cash for the gas and his time. We will absolutely use them again for our plumbing needs! read more

I was not aware that when I request a quote from a specific company page that @Yelp would send this out to multiple folks in a given region. However, that is how I ended up finding Gladiator Rooter and plumbing. They along with a variety of others reached out to me in response to an issue I'd been having with a sewer line that had been backing up on multiple instances. I was beyond frustrated, as Roto-Rooter who had done my first few snake projects had just given me a wild bid to dig up my line and replace a section of pipe that had a root intrusion. One that after taking 3 additional bids was basically predatory in nature at 4x everyone else's price. Michelle at Gladiator plumbing was super proactive in her communication with me and was able to send out a crew the following day to provide an estimate. Cristobal the lead plumber ran a camera line and quickly found the issue and provided a confident solution in how they would approach a fix. He was super flexible as to the timing of when the work could get done. I had others that were scheduled to bid the project, so I met with some of them and took additional bids, but ultimately went with Gladiator as they were just the easiest to work with and gave me a confidence in their ability to resolve the issue quickly. Fast forward to today, they just finished the work and I was stunned by the precision that they dug a 4 foot hole to expose both the known issue as well as why past efforts to snake my external clean out were challenging. Throughout the process, they made sure to point to what they would be doing, what it would achieve and answer any questions I might have along the way. We had just painted our home and so I had taped off the exterior walls where the work would be done, but its notable that the crew also put down plastic and were super mindful of the fresh paint and took extra attention to keep the job site tidy. And once they completed, it is notable that they left it cleaner than they found it. I can recommend Gladiator without hesitation and will be calling on them for my future plumbing needs. read more

Last minute sink leak repair Showed up on Saturday morning too Thank you guys Will definitely recommend! read more

David and his team went above and beyond to help me resolve some issues. I had a short list of various projects, he quickly evaluated and gave a quote at the start. He did not try to upsell me - I thought I would be replacing a water heater but he recommended descaling first and seeing if that was enough, and it was! Most importantly, I mentioned that our water pressure was low, but I didn't really expect there was anything specific he could do. After looking at the pressure itself he was mad on my behalf! He did a lot of trouble shooting, determined it was that there wasn't enough pressure to the house, and even contacted EBMUD on my behalf to get it fixed and followed up to make sure they came when they said they would. He saw it through to the end and really helped when I had no idea how to approach the problem. I will definitely reach out to him for future needs as well! read more

Had Gladiator install a new kitchen facucet for us. It was a sensor operated fixture. He spent about an hour and a quarter installing it and now it works fine. read more

Gladiator Plumbing was AWESOME! Very quick to come out and determine my needs. David is amazing. He made the process seamless and he is such a nice guy. The entire team from my initial phone call to the end of service was professional, kind and honest. I can't say enough about how GREAT my experience was! read more

My kitchen sink/waste disposal got clogged up waaay down in the system and Gloria on the phone was very helpful and promised someone would be out within 90 mins. Salvador arrived on time and was super helpful, efficient and friendly. So happy to have a functional kitchen sink again! I highly recommend Gladiator as a company and Salvador as an experienced plumber and all round nice person. read more

Avoid. Overpriced and didn't get the job done. The second star is only because of the response time - they came by within a couple of hours after the call. Charging $350 for a clogged bathtub. The guy didn't offer any warrantee initially and very hesitantly gave me 30 days when I insisted. Clogged again after a couple days so asked him to come back. Worked on it again and the same result, except this time he refused to offer any warranty for his work. Gave up on them and got someone else instead for less than half of the price, who cleared the clog from a different path. Now it works perfectly. The picture was after the second attempt. read more

Gladiator Rooter & Plumbing - Plumbing Near Me - San Leandro, California

Highly highly highly recommend victor!! My house's main water line was leaking water. I had to live 5 days without any water in my house, when I turned on the water the main water pipe was leaking water all over my yard. I was really upset and called ALOT of vendors. They all came in and did an estimate all were plus 7000 which is a lot of my money. My insurance didn't cover this cost and I lost all hopes. I came across this yelp page and decided to give a call. I sent victor some pictures and he said he will do the job for LESS THAN HALF WHAT OTHERS QUOTED. At first I thought he was a scam so I told him to come and talk to me in person to give the estimate so he came that day and explained the process to me. I was a lot comfortable and the next day at 9am he came in with his crew and replaced the main pipe with copper L grade pipe!!!! Amazing work I'm so impressed. I definitely recommend giving victor a call despite some of the negative reviews. Thank you so much victor!! read more

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Gladiator Plumbing I had a blockage in a 110yo cast iron / clay sewer line . Two large rooter companies failed to unclog and recommended Hydrojetting ($1000-1800). Gladiator , another large company that does Hydrojetting advised me Hydrojetting will not do the job . They came with a large huge motor snake with several 4" knifes and after one hour opened the clog for 1/4 the price . I am a Chemical Engineer and am qualified to recommend Gladiator with no hesitation , David read more

Raul from Gladiator did a great job at clearing our kitchen drain. Gladiator answered the phone and had someone to my house within the hour. The job was completed in about 30 minutes. Raul was very professional and a pleasure to work with. I happened to call other companies first, but they did not have anyone available. Next time, I will call Gladiator first! Thanks for the great job! read more

Gladiator came to my rescue on my tankless water heater installation. I came back from a camping trip and discovered a leaking water tank. I happened to walk by one of their vans working at my neighbor's place while I was still trying to fix the leak, and they came by and gave me a quote in less than a day and while they were working on another job next door. Unfortunately I had another trip and couldn't schedule right away and decide to reach out to a few more plumbers for quotes, which all came in higher than Gladiator's. One of those was even double the price!? I ended up losing the initial quote from gladiator, but remembered roughly the cost so reached back and they responded in less than a day with a similar quote. They explained their reasoning for each part selection and why they chose where to install it. They scheduled an install in less than a week and the install was wrapped up in a day! The price was exactly what they quoted me. Honestly couldn't be happier with their service. They went above an beyond during another job to assist me and then were easy to work with when I arranged the job. I don't need another tankless heater, but I'd recommend them for anyone that does! read more

David and his team have tenaciously helped me through the most hideous administrative quagmire I could have ever imagined. What I thought was a simple PSL compliance job turned into a nightmarish months-long shared sewer lateral drama, complete with difficult access points, absent neighbors, and confusing city codes. They have worked tirelessly to figure out this issue that I was ill-equipped to understand. One of the initial solutions was mushrooming into a 100K+ civil infrastructure job (which, not being a tech worker or developer, I do not possess), and we had to go back to square one and figure out new ideas, talk to the city again, months of work felt futile. I never thought I would cry on the phone with a plumber, but I can now check it off my list! David was respectful and understanding even then, and I'm grateful for it. This guy has climbed over fences and woken up early and spent hours on the phone with engineers and city employees to get a straight answer on this complex and unique situation. Because it is so complicated and potentially expensive, we have not even been able to start any work, I feel very much taken care of and respected in this search for a solution that can fit my budget. David has been steadfast in making sure we make this a smooth and relatively painless procedure when we find the right plan. Glimmers of hope are on the horizon, thanks to David and Gladiator Plumbing! Thank you for all your help!!! read more

I had a toilet to replace with a new one that I bought. I choose Gladiator based on yelp reviews. The work is completed by Rick. Gladiator team was prompt in communication, scheduling, accommodating the reschedule. Rick completed the installation in short time. The installation by itself was done well. I appreciate the work done by Rick and he clarified my questions. Overall I like their work and responsiveness however I was surprised that the services does not include hauling the old toilet. Also, they don't caulk the gap between floor and toilet base. I have not heard back from the office on why they didn't inform ahead that the hauling is not included. Based on other user's review, I agree, as a customer's have reviewed. We should have the scope of work and how much they charge clearly before engaging their services. The work is done by the staff but how much we pay & scope of work is decided by front office, so please confirm your deal before you sign-up. Customers should be cautious when engaging to avoid disappointment. read more

Excellent services, take away the old toilet bowl , installed a new one. very professional, well prepared, clean and quick, good job, well done. read more

Came out and made things right initially ran into some hiccups but they were able to solve our issues and we can move on. We are happy and so are my tenants read more

Gladiator Rooter & Plumbing - Shower stem - Plumbing Near Me - San Leandro, California

Had a major backup of 3 toilets and 2 showers on a Friday afternoon around 3:30pm. I called and was given a 20 mins ETA and they arrived in about 45 mins. I knew the 20 mins was unreasonable given that the plumber was in another city, so 45 mins was just fine and really fast IMHO. The plumber, Oswaldo, quickly diagnosed the issue after seeing what was backed up, snaked our main waste line through the clean out and had everything flowing again in about 30 minutes! He even agreed to do some add on work for a reasonable fee. He unclogged a shower drain that had been clogged for months. Overall, I was super happy with the service and highly recommend them. Oswaldo did a great job and Gladiator Rooter & Plumbing is now on my A team of contractors. read more