they were doing the service at my job so i called them to check out my new system installed at my…read morehome , great customer service lady took my info they were happy to come out that day and also accommodate my work time called 30 mins in advance showed up and was fixed in less than a hour , these are my guys for life ,ty ,recommended them to my sister and she got the same service

My 80 year old parents called them to come and repair their system. The tech came out and charged…read more250.00 and did NOTHING except tell them is couldn't be repaired. They were quoted 22,000 for a new system. I just happened to call while this was happening and they were in the process of filling out a credit application. I called my brother who lives close by to go and see what was happening. He sent them on their way after paying the 250.00 of course. He called another company ( D & W also in Covington) who simply added freon and it works perfectly. Be warned they will take advantage of older people if given the chance !!! not to mention the service manager and owner will not even return a call.

The communication was very good! This was one of the things that prompted me to use this service…read more The technician arrived on time, inspected our system and provided excellent service.

Made an appointment with him for Friday. He never showed up or called. When I called him this…read moremorning and texted him, he didn't reply. Had a woman call me from an unlisted number asking why I was calling. When I explained, she said she would have him call me. He did didn't call but later texted saying he didn't remember having an appointment for Friday. I screenshot and sent him the exchange. He never responded. Not interested in dealing with non professionals who call customers back from private numbers and don't keep appointments.

Great service, Vu is super friendly and knowledgeable. Did not feel any pressure and was very…read morethorough with his explanation even though this is nowhere near my area of expertise. Would recommend him to all my friends and family as well as anyone looking for help with their HVAC system. 5 stars all day!

Want to recommend Vu at Smart Comfort Heating and Air…read more I've tried a few companies for HVAC issues and decided to try Vu after some positive reviews on Google, and I'm glad I did. Keeping your HVAC in good condition is better than dealing with issues that usually end up as emergency situations. I contacted Vu to find out if they offer maintenance programs and to find the cost. Price was reasonable so had him come out. Communication was clear, he informed me when he was on his way, and he was punctual. His did a thorough evaluation (since it was the first time he was seeing the system) and provided some recommendation. He wasn't pushy or seem like he was wanting to make a quick buck. He's now come out for 2 visits and one when I blew a capacitor (that I didn't change when he recommended me to). Moral of the story, keep your system in tip top shape, review the recommendations and ask for a reasoning. Vu did that and I understand the things he's charged me for. I feel my system is in a better condition now than a year before. He so installs new systems and thermostats. I have already recommend Vu to a few friends. A+

They were able to come out the same day I called to check the AC unit…read more Edernst came in a timely fashion but unfortunately for him, he is allergic to pets so I felt bad because I knew his allergies were bothering him, especially since I had my dog with me. He checked out my unit and told me the dreadful news, that I needed another unit. He emailed a quote to repair the damages and a quote for a new unit. He did not provide pictures like other companies do but the service was great!

So I had an emergency with my HVAC on Friday June 19. I called a company I had used before bc I was…read morehappy with the service they had provided at a previous location but they didn't have an appointment until Monday. So looked up local companies in the Monroe area and found E and K HVAC and gave them a call. They had availability for the next day so I booked the appointment. I'm happy to say that they did a great job! Ernest the technician was polite, knowledgeable, and efficient. He diagnosed the problem and luckily he had the part with him and fixed it immediately. I would definitely recommend them!

This company knows what they are doing. They have found problems twice now where no one else…read morecould. Another company was going to charge us more than $5000.00 to replace a motor that was 2 years old. Colonial came right out when I called after 5:00 o'clock and looked at our system. Then came back with the parts needed the next morning and we were in business by 10:00 am for $600.00. We are a business with a special AC system where the equipment should be kept at a certain temp. Awesome!!

From the owner: With over 50 years in the business, we are a full service heating, air conditioning and…read morerefrigeration company. A Bryant Factory Authorized dealer, we sell and install the best in HVAC and indoor air quality products and specialize in preventative maintenance to keep your comfort systems running smoothly and avoiding costly repairs. Call us for residential and commercial installation, repair, and replacement. We offer emergency service 24/7 with NATE certified technicians. Products: Air Conditioners, Heat Pumps, Fan Coils, Gas and Oil Furnaces, Boilers, Packaged Units, Hybrid Systems, Geothermal Systems, Ductless Mini-Splits, Thermostats, Zoning Controls, Air Cleaners, Humidifiers, Ventilators, UV Lights, CO Detectors, Water Heaters Services: Installation, Upgrades, Replacements, Preventative Maintenance, Service Contracts, Repair including 24 hour Emergency Service, Extended Warranties, Parts, Free In-home estimates, Duct Sealing, Sheet Metal Fabrication, Commercial Refrigeration

Ray came out the very next day to help resolve a commercial HVAC issue at my business, and I…read morecouldn't be happier with the service. I called several HVAC companies during the hot and busy Atlanta summer, and Ray stood out by being prompt, professional, and, most importantly, trustworthy. He quickly diagnosed the problem, recommended a simple fix instead of trying to upsell me on unnecessary repairs, and charged a very reasonable price. It's refreshing to do business with someone who is honest, knowledgeable, and genuinely looking out for their customers. After this experience, I'll definitely be signing up for a maintenance plan with him. I highly recommend Ray to anyone looking for reliable HVAC service!

A technician came to my home to assess the issue and was very friendly. However, I never received…read morea follow up estimate as promised, and have yet to get a response to text messages and calls to follow up.

Excellent service. Fare pricing. Have used them for years. I trust this business, they installed…read moremy system when the house was built. a great family based business.

Bob does great work and is very dependable. I would highly recommend his expertise for any of your…read moreHVAC needs, it's done right the first time.