Richard is Excellent! I had an electrical problem, a real head scratcher that two previous…read moreelectricians were not able to solve. Richard systematically checked everything and found the problem within a short time! I so appreciated his expertise because I was scheduled to sell the place the same day. Thank you Richard! May be hard to reach sometimes but definitely worth a call back. Highly recommended*******

We just bought a house in Santa Fe that needed a few electrical projects done. Rich was…read morerecommended by a plumber in town; he was prompt and efficient, with honest feedback about one of the projects (which would have been very difficult to do). He and Abel treated our house like their own. And the work (especially the patching) was remarkable! All that and great value for the price paid. I would gladly hire again!

The tech that Stockton Mechanical sent identified that the electrical chord for my humidifier unit…read morewas improperly sized. I agreed to his suggestion of changing the chord as his analysis was correct. However, the charge to change the chord --- plug in whip type chord about 4 ft long --- was ALMOST $500.00! He did have to pick up a chord at his supplier, but It took about 2 minutes of actual labor time. I understand that travel time was involved also, but I feel this charge is outrageous for the work done. RIPOFF!

I came upon this one, lonely review because I needed Mechanical's phone number to give to my…read moreneighbor. I was surprised by the review, as I had the direct opposite experience. During the pandemic (20/21) we needed to add central AC to our Santa Fe townhome--not easy because of the configuration of the townhomes in our area. Bob came out, looked at our situation, and made a suggestion about size, layout etc. Because the supply chain was at a standstill, we had to wait for months for the unit to come in. Bob even paid for it for me to reimburse later to make sure we had the unit. His installation team was great, despite the labor shortage the installation was timely. Later, when I couldn't quite understand the remote heat/cool control installed on my phone, Bob came out to show me how it works.

Great, very professional, on time, and great value. Able to handle complex requests and make them…read moreeasy!

Had a leaky faucet and anytime Plumbing ordered a new one that was similar to what I had which I…read morewas very pleased with and they fixed the drain stop also plus they did the emergency shut off Valves and he did a great job and everything was clean and put back when he was done and his name was Jacob the cost was approximately $950 for everything ​​​​​​​​

First, and foremost, if you should be so fortunate as to become a valued and loyal client of TLC,…read moreas my family and home have, then you've truly discovered an incredible company to entrust your complete comfort in. "Sergio" has visited our SFe abode, twice, this month, and has accomplished very efficiently and effectively in resolving any/all of our concerns. He is an excellent technician, employee, and advocate of TLC's. Plus, he's sincerely friendly, with many a smile to share. Thank you, everyone on the TLC Team! You've really earned our confidence, commitment, and a customer, for life...

There's a $150 charge to come visit which will be applied to your bill. They needed to put die in…read morethe air conditioner to find the leak. They didn't bring the die so there's no charge this visit, just the $150. The plan is to go back and get the die and charge another $150 for that visit. In my day we would have hung these people. Next they planned to charge $12,000 for a $6,000 airconditioner.

On June 30th a plumber from this company came out to fix a loose bathroom faucet. 1.I was not…read morequoted a fee. 2. Regrettably, I forgot to ask for a quote . 3. I did not realize what a simple repair this would be. The plumber was here for less than half an hour . He did clean my washing machine filter, which was also very quick. I was very surprised to be charged $303. They apparently charge by the hour. I feel very ripped off and there's nothing I can do, unfortunately.

Really doesn't matter how good the work is if they don't show up. I wouldn't waste your time.read more

I called Roadrunner for an emergency heating repair and they were able to send someone our within…read more90 minutes. Unfortunately, we needed a part that couldn't be sourced until the next day when the heating supply company was open, but they promptly purchased the part and came to install it. Everything is working fine now. Props to Monte and Gus for the team effort to get the heat working for us. Both were very friendly and professional. The price was also very reasonable. Very satisfied and will be calling them the next time I need HVAC help.

Our heater went out and I called on a Wednesday, selecting this company because the address they…read moreadvertised was on Eagle Ranch Road, less than 2 miles from us. I was thrilled to be given an appointment on Friday morning. On Friday they never showed up. I called to verify the appointment and they said they couldn't get to Santa Fe for several weeks. I said I didn't live in Santa Fe and was located only a couple of miles from them. Then I was informed the company was in Santa Fe and the Albuquerque location wasn't opened yet. Then they lied and said they left me a message. When I said there was no message they verified the number they had, which was hubby's phone. Not message or call on his phone. Another lie. Take your business elsewhere, You'll be happier.

I had an excellent experience with Enchanted Electric. I had an emergency situation when an outlet…read morein my living room smelled like it was burning and was warm to the touch after using the microwave in the kitchen. They came out to Los Alamos, on short notice and after hours for what turned out to be a serious electrical issue. The electrician was extremely professional, knowledgeable and respectful. He quickly identified the problem and showed me melted plastic and damaged wiring that could have easily started a fire. It was honestly a close call, and I'm very grateful for how promptly and professionally everything was handled. The repair was completed efficiently, the communication was great, and I felt much safer afterward. It's hard to find people who are both highly skilled and genuinely trustworthy, and Enchanted Electric absolutely earned my recommendation.

We had an excellent experience with Enchanted Electric. Though we live on the outskirts, and are a…read morelittle out of the way, Brooklyn answered right away and got us on his schedule to assess, and set up a 2nd appointment for the work. Arrived on time and very professional in his explanation. He's also checked in that all was working well. It's hard to find professional businesses who are willing to come out a little ways though still within the county area, and rarer for those who check in after all is done.

Was quoted $11k to replace an existing air conditioner that had a leaky pan. The unit was quoted at…read more$2000 and labor at $9000! There was almost no description of what the labor was for and when I asked i was told by sales they just deliver the quote not the price. Obviously they didn't want the job.

Our tech, Jared, was on time, polite, knowledgeable, provided photos and explained repairs needed…read more Very happy with his service.